B5: How GDPR and CCPA May Impact Your BCM Program   
Joe Layman, Bright Horizons, and Susan Zielan, Core Logic
Do you know what consumer and employment information is stored in your company databases? Do you know that data privacy requirements will soon be part of your BCM program? Did you know your company can be heavily fined for non-compliance to privacy regulations? This interactive workshop will assist with understanding the EU Global Data Privacy Requirement (GDPR) and California Consumer Privacy Act (CCPA) regulations and how they will impact your BCM program and your organization. Learn how to be compliant with the GDPR, CCPA, or when it becomes a US regulation.

B6: Diversity and Inclusion: A Key Component of Resilience
James Green, Origami Risk, and Vanessa Mathews, Asfalis
Breonna Taylor. George Floyd. Daunte Wright. And Countless Others. First amendment protests, civil unrest, and even riots in Minneapolis, Portland, and other cities across the nation, sparked a movement of 21+ million people last year as a result of the widespread public outcry against racial injustice in the United States, at levels not seen since the 1960s. Why does this matter to the Business Continuity profession? How does racial injustice impact our role? Does your organization need to be inclusive to be truly resilient? Vanessa Vaughn Mathews and James Green, renowned business continuity experts, will share with us their personal stories on what racism and privilege look like in both the real world and the business world today, what we need to do, and how we can all work together to create not just truly inclusive organizations, but an inclusive profession. Starting with their experiences with Diversity and Inclusion, and a look back at how we got here, James and Vanessa will share the differences between check the box “Diversity and Inclusion” and creating a true sense of belonging for all of your coworkers. This session will cover why Diversity and Inclusion matter during a business continuity incident, how to create more inclusive business continuity programs, and actions we need to take as a profession to be genuinely inclusive and sustainable.  

C8: Taking Action with Operational Resilience Today – Part Two
Brian Zawada, Castellan BC
Over the last year, there have been countless discussions and debates about what operational resilience is and why you should be addressing this industry shift now. But, while insightful and engage executives and ensure you’re focused on protecting the right things, we’re going to dive deeper! In part two of this interactive workshop, Brian Zawada will explore:

  • How to build out a more complete, end-to-end view of your organization (with a focus on your customers, channels, suppliers, and what’s being supplied)
  • How to create plausible scenarios and leverage them to generate clarity and confidence for your senior leadership team
  • How to set impact tolerances that take into account the needs and expectations of all stakeholders, including customers and the market as a whole
  • How to truly stress test your resilience capability and drive improvement

C9: Delivering A Crisis Management Exercise That Challenges the C-Suite!
Senad Cehajic, OMERS (l), and Isabelle Primeau (r), Premier Continuum

Executives at the C-Suite level that comprise the crisis management team have limited time and attention to give to an almost unlimited number of issues. As a result, it is vital to optimize the time that you have with the C-Suite to ensure they are ready to respond to a crisis effectively. You will achieve this by delivering an exercise that truly challenges their crisis management reflexes. C-Suite level executives are high achievers who thrive in high pressure environments. Conversely, they can become bored and detached when not adequately engaged. This session will provide the roadmap to deliver an exercise that has the C-Suite feeling more confident in their capabilities and excited about participating in the next exercise. Aspects including selection of the right scenario for the exercise and designing injects that are unexpected but realistic will be explained. Important elements such as effective use of multimedia and pacing of an exercise will also be described. Finally, this session will illustrate the exercise moderation skills needed to conduct a challenging exercise.

E1:Achieve “Top Talent” Status by Honing These Five Traits
Cheyene Marling, BC Management
Degrees and certifications, although beneficial and marketable, will not necessarily predict your professional trajectory. Data shows that if you want to get hired, stay hired, and grow your career you need to embrace five very important traits, build a powerful personal brand, and be adaptable to change. Becoming a top talent requires more than using your expertise to meet the needs of your organization. It necessitates using your talents, creativity, and expertise to think outside the box and advance the success of your team, program, and company.