On Demand Webinars
Operational Resilience: A Focus on the Big Ideas That Move the Needle
Panelists: Mike Keating, Reinsurance Group of America and Brian Zawada, Riskonnect, Inc.
The core components of continuity and resilience originated with well-meaning regulations that evolve over time to deliver significant business value. Today, operational resilience is no different as it continues to influence the way we think about preventing, responding, recovering and learning from disruption. Since the first regulations were announced, we’ve seen the operational resilience value proposition continue to pick up momentum worldwide.
Join Mike Keating and Brian Zawada as they discuss their passion for the promise of “op res”. During the webinar, they’ll cover the following four key topics:
- Why organizations all around the world in all industries are excited and realizing value in operational resilience.
- The core operational resilience elements that increase focus, engagement, and ultimately resilience.
- The relationship between operational resilience thinking and more traditional business continuity concepts.
- Recommendations to get started and keep momentum.
You don’t need to be a regulated financial services company to realize the value of operational resilience, so register today to learn more and receive practical examples that will “move the needle”!
Level-Up Your Fire Preparedness Strategy
Panelists: Peter Steinfeld, SVP of Safety Solutions, AlertMedia, and Stan Szpytek, President, Fire and Life Safety, Inc. (FLS)
The National Fire Protection Association reports that U.S. fire departments respond to nearly 38,000 workplace fires each year, resulting in hundreds of deaths and injuries and more than $1 billion in direct property damage. With millions of employees returning to the workplace, now is the time to build, scale, or assess your fire preparedness plan for 2022. You should also consider how your plan prepares and protects your remote workers from fire emergencies in their home offices.
Stan Szpytek, retired Deputy Fire Chief/Fire Marshal from the Chicago area and president of Fire and Life Safety, Inc., joins Peter Steinfeld, AlertMedia’s SVP of Safety Solutions, for this webinar to give advice and best practices on how to prevent, respond, and recover from workplace fires. Attendees will learn:
- Tactical tips for expanding basic preparedness plans into comprehensive fire safety programs
- How to conduct vulnerability assessments and risk mitigation for fire-related threats
- Guidance on how to understand and comply with fire regulations
- Best practices for conducting fire safety drills and trainings
- How to involve onsite and remote workers in your fire safety program
Sponsored by:
Ransomware Attack – Useful Data: CLDigital’s Real Time Action Plan Across the Enterprise
Presenters: Tejas Katwala, CEO and Co-Founder, and David Mack, SVP, Business Development, Americas, CLDigital
Now Available for On-Demand Viewing
The panic of losing control of your key systems to cyber incidents and ransomware attacks is real. At the time of attack, all focus shifts: stop the bleeding and reclaim your data and systems immediately. In that moment of chaos, senior leaders need to understand the relationships between people, processes, technologies to determine the best course of action.
Learn how ransomware attacks are evolving and how resilience professionals can be the ‘data scientist’ in the room. Please join this Continuity Insights webinar with our featured presenters Tejas Katwala, CEO, and David Mack, SVP, of CLDigital as they guide through real-time situational awareness during a cyber event.
Sponsored by:
Safety and Security in Crowds!
Presenter: Steven M. Crimando, MA, CHPP, CTM, Principal & Founder, Behavioral Science Applications
Now Available for On-Demand Viewing
There are many important lessons to be learned from the tragedy at the Astroland Festival in Houston. Business and community leaders, as well as individuals, can take steps to improve their safety and survival if things go wrong in large crowd events. Whether at a concert, political rally, sporting event, or shopping, the behavior of a crowd can change spontaneous and create unsafe, even life-threatening conditions.
Join Continuity Insights and our featured presenter, Steve Crimando, Principal & Founder, Behavioral Science Applications, for this webinar which will detail the steps that everyone should know to prevent crowd crush and safely escape dangerous crowd conditions.
Sponsored by:
Addressing Supply Chain Chaos and Disruption – Increasing the Resilience of Your Supply Chain
Presenter: Lynnda Nelson, President, ICOR
Now Available for On-Demand Viewing
As a leader in building a more resilient organization, you need visibility into your supply to ensure that strategies exist to manage supply risk, continuity, and security. With all of the uncertainty of 2020-2021 leading to supply chain disruptions globally, and with increasingly complex supply chain systems, it is now more important than ever to build resilience into your supply chain.
Join Continuity Insights and our featured presenter, Lynnda Nelson, President of ICOR, for this webinar and learn how to:
- Reduce supply chain risk, increase supply chain security, and strengthen the continuity of your supply chain.
- Gain visibility into the links nodes and links in the supply chain
- Evaluate the vulnerabilities and the capabilities of your supply chain
Sponsored by:
A Review of Work From Home Strategies – Pre-, During, and Post-Pandemic
Panelists: Mark Carroll, SVP – Business Risk Officer, Income Research + Management; Tim Mathews, D.Sc., MBA, MBCI, Executive Director, Enterprise Resiliency, Educational Testing Service; Howard Mannella, CBPC, MBCI, Managing Principal, Alternative Resiliency Services Corp.; Michael Allman, Director, Organization Resilience, Global Security Risk Services, Citrix, Inc.
Now Available for On-Demand Viewing
The ongoing pandemic crisis has clearly challenged us in ways we’ve never seen before, essentially impacting every aspect of our personal and professional lives. While moving an entire workforce from offices to remote environments would normally involve great preparation and planning, this was not an option in 2020. This shift to work from home was immediate. But still to be answered is how the resulting “new” work environment will be defined.
Join us for this insightful webinar as we discuss the results to the new research report, “A Review of Work From Home (WFH) Strategies – Pre-, During, and Post-Pandemic.” Our panelists will focus on how various work from home scenarios will continue going forward, and for many organizations, how the new hybrid model will become the standard. Additionally, we’ll take a closer look at work area recovery decisions, actions, and strategies to best ensure a resilient organization.
Sponsored by:
The Fatal Flaw in Your Emergency Plan: Effective Command/Control/Communications (CCC)
Presenter: Bo Mitchell, President, 911 Consulting
Now Available for On-Demand Viewing
All the crisis plans your workplace is supposed to have require emergency communications with internal and external audiences. Yet most employers have not planned, equipped, trained, drilled, or exercised these systems and procedures important to your response when an emergency strikes.
If you can’t communicate, you can’t respond. Every employer is required to have an emergency team made up of employees. So, for command and control, you need to organize that team; assign a chain of command; and then arm the team with communications devices/systems to make your emergency response successful.
During this Continuity Insights webinar Bo Mitchell, President of 911 Consulting, joins us to discuss this critical issue. During the presentation he’ll cover:
- The compliance issues regarding Command/Control/Communications (CCC)
- Your CCC needs
- How a lack of CCC can defeat your response and sustainability
- How a lack of CCC can get personnel hurt and damage your reputation
- How can you fix your CCC, thereby making all your plans far more effective
- The benefits of planning, training, drills, and exercises
Sponsored by:
Evolving Crisis Management Post-Covid-19
Presenter: Ashley Goosman, Chief Blogger, Disaster Empire
Now Available for On-Demand Viewing
The primary focus of crisis management is implementing a process by which businesses limit damage and respond to incidents. Although many organizations had crisis or pandemic plans in place before the pandemic hit, many have recognized that they fell short of their intended goals. Post-Covid, many of us are re-examining crisis response.
Join Continuity Insights and Ashley Goosman of Disaster Empire as she discusses helpful changes, chief among them, taking a collaborative approach across your organization to share intel, prepare, and respond to events. By taking a cross-functional approach that breaks down silos, you not only build a more effective crisis team but mitigate crisis impacts. It also includes adding non-traditional team members from enterprise risk, business representatives, and corporate administrative groups.
A key element of future crisis teams is understanding risk across the enterprise, enabling companies to be better prepared for any threat. Another is to move beyond the ICS model and leverage a resilience framework that incorporates a customer and employee-centric focus approach.
Sponsored by:
2021 Hurricane Preparedness – Ask the Experts
Speakers: Jason Moreland, Meteorologist, and Sara Pratley, Vice President of Global Threat Intelligence, AlertMedia
Now Available for On-Demand Viewing
The 2021 hurricane season has officially begun, bringing with it the expectation of another above-average year of severe storms and threats to employee safety. Whether your organization is located in a hurricane-prone area or needs a better way to stay connected with at-risk remote employees, it is critical to have a plan for before, during, and after a hurricane.
Join us along with AlertMedia’s in-house Meteorologist Jason Moreland and VP of Global Threat Intelligence Sara Pratley for this Q&A discussion to learn how to adequately prepare your business for a hurricane. From this season’s forecast predictions to best practices for identifying potential hazards at your locations, Jason and Sara provide expert advice that could save you valuable time, minimize impact, and protect your people throughout all stages of a hurricane.
• Discuss experts’ predictions for the 2021 hurricane season and how it compares to previous years.
• Review potential hurricane hazards and how to mitigate risks.
• Learn best practices for communicating with your employees at each stage of a hurricane.
Sponsored by:
The BC Mindset for Addressing Unknown Business Disruptions
Presenters: Bill Morris, Senior BC Product Consultant, and Rebecca Wein, Marketing Manager, Virtual Corporation
Now Available for On-Demand Viewing
Does the data that you meticulously gathered and the disruptive scenarios you prepared for fall short of matching the event that disrupts your businesses functions? This can leave you scrambling to find an effective way to ensure your critical operations can continue.
Have you considered your audience and the types of questions that will illicit useful information? In this webinar, we’re joined by Bill Morris and Rebecca Wein of Virtual Corporation for a discussion on how this can help you build a plan that is flexible in execution allowing you to adapt recovery efforts to the actual business disruption.
Sponsored by:
Cyber-Resilience: What Business Continuity Managers Can and Must Do
Presenter: Steven Ross, Founder & Executive Principal, and Eric Beck, Founder & Principal, Risk Masters Inc.
Now Available for On-Demand Viewing
Cyberattacks are a business problem. For that reason Business Continuity Managers need to be a part of the solution, if only because responding to attacks is highly disruptive to an organization. Yes, IT is responsible for implementing countermeasures, but they are not the ones to specify business priorities for continuing operations.
This above all is a task for Business Continuity, which needs to stress the importance of limiting downtime as an equal measure of effectiveness with restricting data loss. Business Continuity Managers need not be deep technical experts to play a part.
This webinar addresses the practical decisions that need to be made. Amongst the most important of these are calculating the total cost of downtime and determining sustainable downtime, which is NOT the same thing as RTO. RTO is the measure of the desired time for restoration, which may not be the same as what is possible.
Thus, Business Continuity needs to work with IT operations to understand the realistic time needed to recover from an attack. Business Continuity should advise management on directing investments towards reduction in the meantime to contain and repair and include these measures in Business Continuity testing.
Sponsored by:
Observations From When the World Went Sideways: A Business Resilience Perspective
Panelists: Alice Kaltenmark, Hon FBCI, MBCP, Service Continuity Manager | LexisNexis Legal & Professional,
President | The Business Continuity Institute USA Chapter; Lisa Jones, MBCI, CBCP, Secretary, BCI USA Chapter; Michael Hayes, Manager of Crisis Management and Business Continuity, Arthur J. Gallagher, Board of Directors, BCI USA Chapter
Now Available for On-Demand Viewing
The past year has been full of learning and changing perspectives. Where is the road taking us going forward? What does resilience mean now?
During this insightful discussion, Alice Kaltenmark, Lisa Jones, and Michael Hayes from the BCI USA Chapter share observations from their own experience and some gleaned from The BCI’s research. Be sure to listen as they dissect the evolution of resilience in today’s pandemic and post-pandemic world, how it’s changed perspectives, and how it’s impacting strategic thinking/planning.
Sponsored by:
How to Prepare the Workplace for a Return to Work
Presenter: Chris Sarcletti, Senior Manager, Business Resilience & Facilities, Alliant Credit Union
Now Available for On-Demand Viewing
Bringing your employees back to the workplace safely in the midst of a crisis presents a number of office and employee challenges. A clear strategy is required to ensure employee well-being as you manage health and safety protocols, social distancing, disinfecting and cleaning, supplies, and office culture.
Join Continuity Insights for “How to Prepare the Workplace for a Return to Work,” as Chris Sarcletti, Manager of Business Continuity for Alliant Credit Union, discusses return to work considerations including:
- When and how
- Hoteling
- In-office protocols
- Employee culture
- Long-term real estate concerns
- And cost concerns
Additionally, we’ll address the key engagement partners in managing the return to work: Human Resources, Technology, Facilities, and Division Management.
Sponsored by:
Operational Resilience: Insights From Global Leaders During COVID-19
Presenters: Tejas Katwala, CEO and Co-Founder, and Chad Robbins, SVP of Platform Strategy, Continuity Logic
Now Available for On-Demand Viewing
Join Continuity Insights for this new webinar as Continuity Logic shares lessons from 1:1 conversations with global risk and resilience leaders. Tejas Katwala, CEO and Co-Founder, and Chad Robbins, SVP of Platform Strategy, will deliver insights that answer meaningful questions including:
• What short and long-term impacts did the pandemic have on their existing resilience program?
• How did institutional readiness and response to COVID-19 lead to support their Operational Resilience efforts?
• What specific lessons for implementing Operational Resilience were uncovered?
• How will business resilience be redefined for the next wave or post COVID-19?
• Short demo of Continuity Logic’s Op Res Solutions
Sponsored by:
Winter Weather Preparedness & Response
Presenter: Don Schmidt, CEO, Preparedness, LLC
Now Available for On-Demand Viewing
Before the heavy snow warnings are broadcast and the frigid blasts of arctic weather arrive, it’s important to prepare your facility and your employees. Preparations now can save costly damage to equipment and facilities and maintain important fire and life safety systems.
Join Continuity Insights for “Winter Weather Preparedness & Response,” a new webinar during which Don Schmidt, CEO of Preparedness LLC, will discuss critical preparations to take before a winter storm or arctic freeze is forecast, including:
- Determining personnel and resource needs to protect the facility and handle storm cleanup.
- Reviewing plans for loss of heat, electricity, fuel, and protection system impairments.
- Assigning responsibilities and review alerting and communications procedures.
- Outlining precautions for safety during and after the storm.
Sponsored by:
From Project to Program – Maturing Your Business Continuity Management
Presenter: Kelley Okolita, Director of Disaster Management, Cambia Health
Now Available for On-Demand Viewing
A business continuity program usually begins by establishing a project to build recovery capabilities for your business and the technology that supports it. A project has a beginning, a middle, and an end. A program is on-going. Once it is in place, it is important to transition from the project to a program with on-going maintenance and testing requirements that are measured and reported on. The program data can also be shared in support of other risk management areas and to show relationships between business capabilities and the things it takes to make these capabilities function properly.
During this webinar, Kelley Okolita, Director of Disaster Management for Cambia Health, demonstrates how to take your program to that next level.
Sponsored by:
Preparing for Winter Weather During a Pandemic
Panelists: Paul Yura, Warning Coordination Meteorologist, National Weather Service; Jason Franklin, Meteorologist in Charge, Philadelphia National Weather Service Forecast Office; Peter Steinfeld, SVP of Safety Solutions, AlertMedia
Now Available for On-Demand Viewing
Winter weather can take a toll on the physical and mental health of your employees. But this winter poses an added concern for organizations everywhere. In addition to the typical disruptions and injuries caused by icy roads, heavy snowfall, and freezing temperatures, organizations must also prepare for a potential surge of COVID-19 cases and increased employee stress due to remote work and changes in normal routines.
During this panel-based discussion, the National Weather Service’s Paul Yura and Jason Franklin, as well as AlertMedia’s Peter Steinfeld, answer numerous questions about how to prepare for this uniquely challenging winter season for a lively, engaging discussion.
Sponsored by:
10 Steps to Tabletop Exercise Success
Presenter: Tam Williams, Project Manager/Business Continuity Consultant, KingsBridge BCP
Now Available for On-Demand Viewing
Your BCP was written last year and you were ready for anything! Then COVID-19 happened and you were caught flat footed. The plan didn’t really meet your pandemic needs in the end. Tabletop exercising exposes where your plan might be falling short before you find out the hard way.
We’ve facilitated hundreds of successful tabletop exercises since 1983 and want to share our 10 steps to a successful tabletop. Join us to learn how to prepare your business and your plan BEFORE the next business interruption happens.
Sponsored by:
New Threats: Are You Prepared?
Presenters: Andrew Witts, CBCP, Director of Service Delivery, and Courtney Ring, MPA, CEM, Account Executive, Infinite Blue
Now Available for On-Demand Viewing
Some threats will always remain a consistent issue (e.g. Fire, Flood, Theft and Power outages), but in our ever-changing world, as BC/DR professionals, how prepared are we for the evolving new threats that can and will become more prevalent over the next decade? How do we evaluate these threats? How do we quantify the risk and response to these new threats?
During this webinar, we will evaluate new threats facing our world, such as trade war, Brexit, GDPR, ransomware, global climate changes, and naturally a pandemic, including the secondary threats and lessons learned from COVID-19. Learn how we can best prepare for these threats ahead of time.
Sponsored by:
Reducing Risk During a Pandemic
Presenters: Christy ‘Dru’ Druzynski, CISSP, GCIH, Enterprise Solutions Consultant, and Dan Minter, CISM, CBCP, MBCI, Sr. Advisory Solution Consultant, ServiceNow
Now Available for On-Demand Viewing
The Department of Homeland Security recently published advice on four principles to safeguard your infrastructure, supply chain, cyber security, workforce and customers. Hear from ServiceNow experts as they break down these criticalities. And that’s just the beginning – organizations must move from pandemic response into ongoing crises management across all types of business risk in all departments – whether HR, IT or Customer Support. We’ll explore the landscape of crises planning including:
- Best practices in data collection to inform response plans
- Assembling a crisis management team
- Preparing for IT outages and security incidents
- Using an integrated risk framework to measure and respond to risk, wherever it appears
Join us for these insights and more to maintain operational resiliency – keep your business alert, safe and secure.
Sponsored by:
15 Things You Need to Know Now About the Pandemic and Its Ongoing Impact on Our World
Presenter: Roswitha Firth, PlainspokenBCP
Now Available for On-Demand Viewing
Has there ever been a better time to be a Business Continuity Planner? Thanks to Covid-19 you are no longer called “Chicken Little” behind your back, your coworkers *finally* take you seriously, and the C-Suite finally understands that people CAN actually WORK from home! Learn how you can leverage the current pandemic to increase the awareness (and preparedness) for all threats?
Covid-19 has exposed some vulnerabilities in the “lean business” model many did not predict. The past six months have been a steep learning curve for the businesses that relied on the “just-in-time” supply chain practices. Be sure to learn from Covid-19 to avoid making the same mistakes again when the next disaster occurs.
As the pandemic continues to shape our lives, we have to see through the Covid-19 fog and realize that the world continues on. We can’t afford to sit back and take a “wait-and-see” approach; life moves on and your BCP needs to stay current. This is a rapidly changing world and your workforce is evolving faster than possibly any other time in modern history. While it may feel like reacting is the only way to address such an uncertain reality, you have to get out in front of this situation and anticipate the changes headed our way. By looking at what we’ve learned from the pandemic, and where we are now, we can take advantage of this information to better prepare for the future – with and without Covid-19.
Join us as we walk through 15 things you need to know NOW to make sure you’re more prepared than ever for the next business interruption.
Sponsored by:
Rise of Operational Resilience in the Wake of COVID-19
Presenters: Tejas Katwala, CEO and Co-Founder, and Chad Robbins, SVP of Platform Strategy, Continuity Logic
Now Available for On-Demand Viewing
COVID-19 revealed many business continuity programs buckled under pressure and some failed because they could not deliver the right data during the pandemic. Operating in the new normal requires a new business resilience mindset that must cope with the current uncertainty with flexibility and adaptability. Boards, the C-suite, and operational leaders are now leveraging operational resilience to increase their speed of decision-making to address large-scale and complex disruptions with interdependent priorities and issues across the entire enterprise.
In this digital event, you’ll learn:
- What operational resilience means and how it differs from business continuity?
- What it takes to implement an operational resilience framework?
- What are impact tolerances and its relationship to business services?
- Who should own operational resilience?
- How you can integrate operational resilience with risk management?
- What are some of the key implementation challenges?
To bring it all together, Tejas and Chad will demonstrate connecting organizational objectives and goals to operational resilience.
Sponsored by:
Turbocharge Your BCP
Presenter: Tam Williams, Project Manager/Business Continuity Consultant, KingsBridge BCP
Now Available for On-Demand Viewing
COVID-19 is ravaging your business, it is ravaging customers, and is ravaging your family life. While business continuity planning was important before, it is now playing a much bigger role in your day to day, eating away at the precious hours you have to devote to it. Maybe it’s time to get some help but how do you know what kind of help you need?
You’ve kicked some tires with consultants and you’ve taken some demos with software providers but you aren’t 100% sold. You really want an impartial discussion to help you determine what you need.
In this Continuity Insights webinar – “Turbocharge Your BCP” – Tam Williams, Project Manager/Business Continuity Consultant with KingsBridge BCP, will discuss the merits and the pitfalls of software and various services so that you can decide what will work best for your business, your requirements, and your budget.
The goal of this webinar is to deliver the information you need to identify the best solution for you (which may mean no solution at all). Join us to learn how we can best answer your questions.
Sponsored by:
Creating Your Business Continuity Social Media Plan – Turn Your Crisis Into an Opportunity!
Presenter: Tashonda Haugabrook, MPA, Senior Consultant, Mazars USA, and Adjunct Professor, Graduate Program in Emergency & Disaster Management, Metropolitan College of New York
Now Available for On-Demand Viewing
Now, more than ever, organizations must have some kind of social media presence to stay relevant and informed. This webinar will outline the key components required to develop and implement an effective social media plan and strategy for your organization, to help leverage social media to gain situational awareness, control and stop the spread of misinformation and rumors, while informing and demonstrating true leadership to the public and your stakeholders before, during, and after a crisis.
In this webinar, Tashonda Haugabrook, Senior Consultant with Mazars USA and Adjunct Professor in the Graduate Program in Emergency & Disaster Management at the Metropolitan College of New York , shares recent case studies and lessons learned, and tips and tools, and review the various components and considerations required to develop an effective social media strategy and plan that can help turn your crisis into an opportunity.
Attendees will:
- Learn the key components of an effective social media plan and how to develop and implement such a plan within their own organizations.
- Receive tips and tools on how to develop, incorporate and harness the use of social media within their own crisis communications plans to enhance their current plans.
- Gain insight into the evolution of social media, recent case studies, lessons learned, and best practices.
Sponsored by:
ISO 22301 and Its Suite of Standards to Evaluate Business Continuity Program Performance
Presenter: Marie-Hélène Primeau, Executive Vice President, Premier Continuum
Now Available for On-Demand Viewing
Despite the utmost importance of having a working BCM program in place, there is yet no consensus among BCM practitioners on which metrics to use to evaluate program performance and how to implement them successfully and cost effectively.
During this webinar, Marie-Hélène Primeau, Executive Vice President of Premier Continuum, will provide an overview of the standards that can be used as the foundation of an efficient business continuity program evaluation approach. She will bring participants up-to-speed on the 2019 update of the ISO 22301 standard and, accordingly, provide sound guidance on setting the right metrics to meet organizational objectives. In addition, she will offer insight into the planning phase meant to lead to stronger execution and results and it will also present a roadmap on how to implement standard-based metrics with a focus on solidity, efficiency, and the beneficial impacts on the organization.
Your attendance at this webinar will be worth 1 (one) CEU.
Sponsored by:
You Can’t Stop. The Time to Plan for Office Re-Opening is Now
Presenter: Grace Burley, Managing Director, Witt O’Brien’s
Now Available for On-Demand Viewing
The webinar offers insights and guidance into the planning efforts behind employees returning to the office will involve strategic thinking, detailed tactical work, and the flawless communication of both. Employees are going to be scared and, admittedly, they are going to judge leadership on how well the organization is prepared to protect them. Preparing for “Day 1” may take weeks.
View
Sponsored by:
Hope for the Best, Plan for the Worst: Key Steps to Prepare Your Company for Anything
Presenter: Christopher Duffy, Head of Advisory Services, Infinite Blue
Now Available for On-Demand Viewing
In this new Continuity Insights webinar, you will learn from Christopher Duffy, a noted Organizational Resiliency specialist with Infinite Blue, as he shares his expertise on being prepared for anything in these ever-changing times, especially as it relates to the future of laboratory design and construction.
Key takeaways from this presentation will include:
• How to identify different types of risk any company can face
• How to objectively prioritize processes, technology, vendors, and realistic timeframes
• How to build relevant strategies for continued operations
View
Sponsored by:
Safety and Security in Times of Civil Unrest
Presenter: Steven M. Crimando, MA, CHPP, CTM, Principal & Founder, Behavioral Science Applications
Now Available for On-Demand Viewing
Protests, civil unrest and collective violence are one of the most significant risks facing governments and businesses for 2020. At present, collective action is reshaping the American landscape. Violent protests and aggression, here and abroad, can be targeted against governments and government officials, businesses and business leaders, and other organizations and individuals. Like other forms of violence, the threat of collective violence must be understood and managed.
Whether in a personal or professional capacity, everyone can benefit from a knowledge and understanding of the causes, warning signs and behavioral dynamics of groups, crowds and mobs. Such an understanding better prepares individuals and organizations for the new challenges associated with the use of social media (Twitter, Face Book, etc.) and globalization as they relate to the development of crisis situations and the potential of dangerous and violent collective behavior.
This program will provide new and actionable information to better protect organizations, their personnel, and properties, as well as first responders and operators who may be deployed to a potential group, crowd or mob situation.
Sponsored by:
10 BCP Mistakes You Really Want to Avoid
Presenter: Tam Williams, Project Manager/Business Continuity Consultant, KingsBridge BCP
Now Available for On-Demand Viewing
Wondering if your business is going to get your through the next wave of Covid-19 or some other business interruption? Join us as we walk through 10 BCP mistakes you’ll want to avoid in your business continuity plan or program.
Tam Williams, Project Manager/Business Continuity Consultant with KingsBridge BCP will give you real life examples of how these mistakes have left businesses in trouble or darn close to it, you’re bound to benefit from these lessons learned. Make sure your planning efforts aren’t going to waste by learning about these mistakes and ensuring you don’t repeat them.
Sponsored by:
Business Executives and Other Leaders Share Their COVID-19 Experience
Presenter: Tejas Katwala, CEO and Co-Founder, Continuity Logic
Now Available for On-Demand Viewing
Tejas shares findings from 1:1 conversations with 40+ C-Suite executives and business risk and resilience leaders on COVID-19.
• What blind spots did they uncover?
• How can business continuity and risk management programs become more valuable to the Board and C-Suite?
• How will we redefine business resilience for the next wave or post-COVID-19?
• How will these findings help transform business continuity?
Sponsored by:
Are We There Yet? The COVID-19 Pandemic May Not Be Over Even When We Think It’s Over.
Presenter: Robert C. Chandler, Ph.D., Professor of Graduate & Professional Education in Communication, Lipscomb University
Now Available for On-Demand Viewing
Many of us are asking the question as to when this disruptive and destructive COVID-19 pandemic will finally “be over.” (Most are wishfully hoping that it would be over soon). The problem is that it is inherently difficult to predict precisely when an epidemic or pandemic is “over.” In fact, looking at both historical precedents and epidemiological trends we should probably expect a cycle of recurring pandemic waves of COVID-19 in the coming months and/or years.
This informative webinar offers perspectives on the possible short term and longer-term future epidemic outbreaks and pandemic “waves” on which our expectations, contingency planning and resilience preparedness ought to address.
Sponsored by:
Delivering IT and Business Resilience During Times of Uncertainty
Presenter: Pat Corcoran, Global Strategy Executive, IBM Business Resiliency Services
Now Available for On-Demand Viewing
The COVID-19 pandemic has created unprecedented challenges for organizations. Organizations are struggling to adapt to new technologies, new workflows, and new ways of working. They need to ensure that today’s decisions make their employees safer, productive and more resilient, today and tomorrow.
Pat Corcoran, Global Strategy Executive for IBM Business Resiliency Services, will join Continuity Insights for this webinar and discuss how IBM has successfully supported its global workforce based on lessons learned from previous crises. Help your teams develop future-forward models of conducting business during COVID-19 and beyond. A Crisis is often unpredictable, but mitigation of its impact through preparedness is possible.
Sponsored by:
You Built Your BCP to Address Identified Threats, Then a New One Hits! Make Sure Your BCP Is Flexible
Presenter: Tam Williams, Project Manager/Business Continuity Consultant, KingsBridge BCP
Now Available for On-Demand Viewing
Trying to make your BCP practical and easy to follow, while keeping it flexible enough to respond to any scenario that threatens your business? Make Sure Your BCP Is Flexible will give you the tools you need to incorporate flexibility in your BCP.
Throughout this webinar you will learn how to ensure that your practical needs are met while at the same time adhering to industry standards and best practices, all while preparing for every possible threat.
Tam Williams, Project Manager/Business Continuity Consultant with KingsBridge BCP will give you industry proven tips and tricks for each stage of your BCP, covering everything from risk management to your BIA to plan maintenance and exercising. You’ll gain exposure to Simple & Straightforward perspectives, real-world experiences, industry best practices, and practical takeaways on flexibility that you can implement in your BCP.
Sponsored by:
LIVE AUDIOCAST
My Experience With the Coronavirus
Speaker: Brian Zawada, FBCI
Now Available for On-Demand Viewing
Join Continuity Insights for a special audiocast conversation dealing with the Coronavirus. Listen as Brian Zawada, Co-Founder and Managing Director of Avalution Consulting, shares a compelling first-hand account of his personal experience with COVID-19, including his symptoms, diagnosis, response, recovery, and most importantly, his fears.
Don’t miss this insightful account of Brian’s journey to recovery that may help you and your family as we deal with this ongoing crisis.
We look forward to you learning from this special presentation.
TX Global Alerting Service: New Capability for Situational Awareness – COVID-19 as a Focus
Presenters: Pete O’Dell, Chief Executive Officer & Founder, and Juli Morse, Vice President of Customer Success, Swan Island Networks
Now Available for On-Demand Viewing
Swan Island Networks is giving Continuity Insights subscribers a first look at its new TX Global Alerting Services with a focus on COVID-19 sources and alerts. TX Global provides ongoing alerting and 24/7 dashboards tracking Coronavirus around the world and the ability to set up automated monitoring of threats within a specific radius of your most valuable assets.
During this webinar, Pete O’Dell, Founder of Swan Island Networks, and Juli Morse, Vice President of Customer Success, present an overview to situational awareness, its benefits, and the importance of threat monitoring for your organizations. This time-sensitive account is followed by a demonstration of TX Global’s available tiers, capabilities, regional/content-specific tools, and security information channels.
All registered webinar attendees will also receive a TX Global Alerting Services discount code good for 10 days.
Sponsored by:
2020 Hindsight – All of Your Burning Questions About Adaptive or BC in General Will Be Answered by the Experts
Presenters: Dr. David Lindstedt, Founder, Adaptive BC Solutions; Mark Armour, Global Director of Business Continuity; Tam Williams, Project Manager/Business Continuity Consultant, KingsBridge BCP; Skip Williams, President, KingsBridge BCP
Now Available for On-Demand Viewing
Finding ways to do more with less is a constant struggle of any Business Continuity planner. This makes any and all planners a little apprehensive when a disruptive innovation like Adaptive BC comes around promising solutions with (what appear to be) common sense answers.
Join Adaptive BC and KingsBridge BCP for this panel discussion on the merits of the “traditional” and the “innovative” approaches to BC Planning.
This session is fast-paced and full of good insights as it answers all the questions you’ve wanted to ask without having to seem uninformed by asking them.
Sponsored by:
Improving Engagement to Energize Your Program
Presenter: Brian Zawada, Co-Founder/Managing Director and Chief Visionary Officer, Avalution Consulting
Now Available for On Demand Viewing
Engagement. It’s not just a buzzword. If your business continuity program doesn’t have it, you will almost certainly struggle to achieve your desired outcomes. As the person in charge of ensuring that your organization can continue to deliver its products/services in the face of a disruption, ensuring you can achieve your desired outcomes is of great importance!
So, how do you drive energy and engagement with our steering committees, departments leads/SMEs, and executive leadership?
Join Brian Zawada, Co-Founder and Managing Director of Avalution, for this webinar to learn more about a winning philosophy and approach to:
- Engaging the right people
- In the right meetings
- While processing the right issues
- And ultimately… achieving your desired outcomes.
Sponsored by:
Jump Your BC Hurdles to a Winning Plan
Presenter: Tam Williams, Project Manager/Business Continuity Consultant, KingsBridge BCP
Now Available for On Demand Viewing
Since 2016 KingsBridge BCP has facilitated a workshop on “Jumping the Hurdles” where they identify, address, and progress BC plans past hurdles that delay the completion of the plan or leave it collecting dust when momentum is lost.
Join Continuity Insights as we bring this workshop to life. We’ll be joined by Tam Williams, Project Manager and Business Continuity Consultant, who will share the tips and tricks they have learned from hundreds of business continuity professionals who’ve written thousands of plans.
From getting buy-in to simplifying maintenance, we’ll discuss how you can jump some of the toughest hurdles in your planning.
Sponsored by:
The Business Continuity Momentum Builder
Presenter: Rob Giffin, President and Managing Director, Avalution Consulting
Now Available for On Demand Viewing
As you build your strategic plan for 2020, be sure to take advantage of three actions that will result in consistent, repeatable momentum in your program. In The Business Continuity Momentum Builder, we’ll focus on business continuity program managers who want to accomplish amazing things in 2020.
During this webinar, Rob Giffin, President/Managing Director of Avalution Consulting, takes a deep dive on his organization’s proven process for constantly improving a business continuity program so it achieves the right level of resilience for your organization.
View The Business Continuity Momentum Builder to take advantage of three actions that will result in consistent, repeatable momentum in your program. Be sure to listen for action #2 – confront issues; it provides a method of solving your toughest challenges – forever.
Sponsored by:
BCP Made Simple
Presenter: Tam Williams, Business Continuity Consultant, KingsBridge BCP
Now Available for On Demand Viewing
BCP is the acronym for Business Continuity Planning. Unfortunately, many see BCP as “Big Complex Pain.” Join KingsBridge to learn how, since 1983, they’ve streamlined the process to focus on a completed plan before it becomes a complex pain. This simplified BCP will achieve high marks from your auditors, while maximizing limited resources, reducing time commitments, and clearing the hurdles due to limited buy-in.
Join Continuity Insights for this complimentary webinar to learn more about this important topic. We’ll be joined by Tam Williams, Project Manager and Business Continuity Consultant, who will reveal how KingsBridge’s approach adheres to industry best practices, while adding a healthy dose of time-proven methodologies that keep a clear focus on the goal of a completed Business Continuity Plan.
Sponsored by:
How I Survived 20+ Years in Business Continuity – Living Outside the Box!
Presenter: Becky Cohen, CBCP, MBCI, Director of Business Continuity, BBX Capital
Now Available for On Demand Viewing
Have you ever wondered if you are doing this Business Continuity job correctly? With more than 20 years of experience and involvement in more than 100 events in last year alone, Becky Cohen, CBCP, MBCI, Director of Business Continuity at BBX Capital and its nine companies, has been there.
As your webinar presenter, Cohen will describe how as a one-person department, she manages to engage thousands of associates from nine different companies… and survive. She’ll describe she got her start in BCP, finding the right formula for each company, the challenges of audits, budgets, battles, testing. It’s a good day when work remains “inside of the box;” the extraordinary days are those with ‘challenges’ from outside the box; and success only comes from learning and achieving goals to ensure continuity.
Sponsored by:
Pathway to Cyber-Resiliency Case Study – City of Atlanta Ransomware Attacks
Presenter: Ria Aiken, Director of Business Information Security Operations, The Federal Reserve; Former Member, City of Atlanta Mayor’s Cabinet
Now Available for On Demand Viewing
In March of 2018, the City of Atlanta, GA was the subject of a ransomware attack. Many city services and programs were affected by the cyberattack, including online services for citizens to pay bills and request utility service. More recently, on August 20, 2019, the Texas Department of Information Resources (DIR) announced that more than 20 state-run services including police departments, had been affected by a ransomware attack.
Ria Aiken was the first ever appointed Director of the Mayor’s Office of Crisis Management and Emergency Preparedness for the City of Atlanta in 2015. In this webinar, Ms. Aiken will discuss her experience serving in a lead role in the City of Atlanta’s crisis management, response, restoration, and recovery efforts related to the March 2018 ransomware attack.
By attending this webinar, you qualify for one (1) CEAP credit toward DRII certification.
Key takeaways:
- Lessons learned from the ransomware attacks
- How you can transform and strengthen your cyber-resilience through:
- Improvements in operational effectiveness
- Change management
- and Business continuity
What’s Missing from Your Business Continuity Plan?: 7 Components of a Complete Plan
Presenter: Andrea Tolentino, CBRA, Principal Solutions Consultant, Quantivate
Now Available for On Demand Viewing
What’s missing from your business continuity plan? Join Continuity Insights for this free webinar which will equip your organization to take stock of your BC/DR plan from title page to appendix, making sure your documentation is complete, usable, and audit-ready.
Andrea Tolentino, a certified business resilience auditor (CBRA) and Principal Solutions Consultant at Quantivate, will review the fundamental and advanced components that a comprehensive plan should include.
Her presentation will:
- Help you understand the BC program life cycle and how your plan fits into it
- Review best practices on BC plan maintenance and revision history
- Give you insight on managing enterprise wide BC plans
- Define core reports to help strengthen your BC plan
Sponsored by:
The Digital Transformation Revolution
Presenter: Richard Cooper, Director of Global Accounts, Fusion Risk Management
Now Available for On Demand Viewing
With the continued evolution of our industry, the topic of digital transformation keeps coming up, and with it a number of questions that need to be addressed: What does this concept mean? What does it mean for the greater resiliency practice? And what tools, software, and practices can help you by thinking less traditional and more digital?
Join Continuity Insights for this new webinar, The Digital Transformation Revolution, where you’ll hear from Richard Cooper, Director of Global Accounts for Fusion Risk Management, as he discusses what this concept means and how your program can better prepare for the future. You’ll learn:
- How to differentiate between digitization (lists and plans that are static) and digital transformation (information databases with constantly evolving information)
- The four key pillars of digital transformation: automation, visibility, compliance, and control
- How to strategically set your program up to be digitally transformed
Sponsored by:
The Risk and Recovery Challenge: Will It Work Across Multiple Risk Scenarios
Presenter: John Beattie, Principal Consultant, Sungard AS
Now Available for On Demand Viewing
With data and compute capabilities spread across multiple data centers, computer rooms, availability zones, geographic regions, and international borders, few organizations can effectively answer: “Do we have disaster recovery risk for the systems that support our highest profile products and services?”
Disaster Recovery teams are responsible for protecting critical business operations by maintaining a constant state of recovery readiness across multiple data centers, complex infrastructures, and all within a continually changing threat landscape resulting in an exhaustive list of potential disaster and disruption scenarios. It is an ongoing challenge to fully understand, prioritize, and manage recovery risk across the enterprise and responsibly determine where to proactively invest in risk treatments. If your organization is like most, you may not know how to measure or convey the level of confidence you have in your Disaster Recovery and major IT failure response processes, capabilities and plans – a level of confidence your executives need to understand; without asking.
If there is any doubt, attend this webinar and learn key focus areas needed in an effective Disaster Recovery Risk Management program, and the identification and evaluation of the risks that are likely to impede an effective response to a significant technology disruption or disaster event.
Sponsored by:
Implementing and Managing Business Continuity Programs in Large and Complex Institutions:
A Discussion with MIT, NYU and VCU
Moderator: Maria Bouffard, CEM, CBCP
Founding Director of Emergency Management, Yale University and
Higher Education Client Success Director, Veoci
Panelists:
Steven Taddonio, CBCI, Emergency Management Specialist, Massachusetts Institute of Technology
William Karnadi, MPA, Manager, Emergency Management, Department of Public Safety, New York University
Anne Marie McLaughlin, CEM, CBCP, Director of Emergency Management and Continuity, New York University
Lori Dachille, MBA, MS, Director of Emergency Preparedness, Virginia Commonwealth University Police
Now Available for On Demand Viewing | View
MIT, NYU, and VCU have put much planning and effort into developing and maintaining their Business Continuity Programs. As large, complex, and global institutions, their programs engage multitudes of diverse business units in the process of building resilience and ensuring they continue their educational missions.
Join Maria Bouffard, the founding Director of Emergency Management at Yale University and the Higher Education Client Success Director for Veoci, for a roundtable discussion with an expert panel of emergency management and preparedness professionals from leading US universities.
As a webinar attendee, you will come away with key insights including:
- How these institutions of higher education planned and strategized the implementation and execution of their BCP programs.
- What special considerations were taken to engage specialized business units such as laboratories, medical units, or international programs.
- How our panelists manage their programs today, what lessons they’ve learned along the way, and how they adjusted to the growing needs of their institutions.
The panel includes:
Steven Taddonio, CBCI
Emergency Management Specialist
Massachusetts Institute of Technology
William Karnadi, MPA
Manager, Emergency Management
Department of Public Safety
New York University
Anne Marie McLaughlin, CEM, CBCP
Director of Emergency Management and Continuity
New York University
Lori Dachille, MBA, MS
Director of Emergency Preparedness
Virginia Commonwealth University Police
Sponsored by:
What Are the Factors Behind Successful Business Continuity Programs?
Presenters: Scot McLeod, Vice President of Marketing, Assurance Softeware; Charles Boffin, President of EMEA/APAC, ClearView Continuity
Now Available for On Demand Viewing
During May, in collaboration with various industry associations, ClearView Continuity and Assurance Software launched a global survey to uncover insights about the keys to success in Business Continuity around the world. Altogether, more than 1,100 responses were received!
This webinar will give you an opportunity to be the first to hear what the results and key findings of the study. This is the largest business continuity benchmarking study ever and provides insights into what the key aspects of a successful BC Program are.
You’ll discover:
- Which organizational attributes align with BC program success
- What the greatest BC challenges are, and which are most widely addresses
- What are the greatest sources of confidence in BC program effectiveness
- What are the most widely used measures for BC program return on investment (ROI)
- And much more.
Risky Indicators – Identifying Key Risk Indicators That Accurately Communicate Overall Preparedness
Presenter: Michael Keating, Vice President of Business Continuity Management, RGA Reinsurance Company
Now Available for On Demand Viewing
Measurement is essential to the effectiveness of any risk management program, and business continuity management is no exception. Unfortunately, measuring activities we routinely perform can sometimes be an unreliable way to determine how well risk is being mitigated. How can we identify Key Risk Indicators (KRIs) that accurately tell the story of business resilience in the face of increasingly uncertain threats we face?
Join Michael Keating, Vice President of Business Continuity Management for RGA Reinsurance Company, for this webinar as he covers how one company looked to identify and report on KRIs that were both simple enough that a Board member could understand them and meaningful enough to communicate a complex picture of overall preparedness.
Sponsored by:
How to Continuously Sell the “Value-Add” of Your BCM Program (to Everyone!)
Presenter: Michael Harding, AFBCI, CBCP, BCM Program Lead, Automotive Resources International
Now Available for On Demand Viewing
For years we’ve heard, “you need to gain executive buy-in” in order to have a successful program. While having the support of senior management is important, it is equally important to have the support of everyone you meet with at your company – all employees.
Using a “Cheers” theme reference, Michael Harding, BCM Program Lead for Automotive Resources International, says that you should elevate and enhance your profile within your organization to the point “where everybody knows your name.”
While some people might not get this reference, all it really means is that you should be a well-known person within your company, since the goal of a successful program is to get it ingrained in the culture. Join Harding for a spirited discussion as he reviews the essential principles that you should utilize to get employees thinking of your program as an added benefit versus something that has to be completed each year. And have some fun while you’re selling the “value add” of your program to everyone!
Sponsored by:
Making the Case for Testing: How to Build Organizational Buy-in for Testing to Get More Valuable Results
Presenters: Joel Navarro, Global Manager, Business Continuity, Mary Kay Inc., and Steve O’Neal, Enterprise Account Executive, Agility Recovery
Now Available for On Demand Viewing
Given the challenges that testing presents, it’s difficult to get significant value from running a successful test. During this session, Joel Navarro, Global Manager of Business Continuity for Mary Kay Inc., and Steve O’Neal, Enterprise Account Executive with Agility Recovery, will discuss proven tactics for addressing the common challenges of testing your business continuity and disaster recovery (BC/DR) plan and how to ensure your organization gets value from your test by:
- Gaining management support
- Getting IT on board
- Having all the resources required for the test in place ahead of time
- Building on the BC/DR plan after the exercise.
Sponsored by:
Business Continuity Program Metrics That Fuel Engagement Across Stakeholders
Presenter: Brian Zawada, Co-Founder/Managing Director and Chief Visionary Officer, Avalution
Now Available for On Demand Viewing
Many practitioners only leverage activity-based metrics when communicating the performance of their business continuity program and preparedness in general. While activity-based metrics are important to measure program-level performance, they often don’t resonate with senior leadership, drive engagement throughout the organization, or enable decision-making that’s focused on improving preparedness for a disruptive incident.
Join Brian Zawada, Co-Founder and Managing Director of Avalution, for this webinar to learn:
- What business continuity program metrics you should be tracking (and why)
- How to develop appropriate metrics tailored to your organization
- How to effectively leverage the results to fuel engagement and evolve your program toward the right level of resiliency.
Sponsored by:
Effective Risk Management Through ERM/BCM Integration & Collaboration
Presenter: Bill Hord, VP – Enterprise Risk Management Services, Quantivate
Now Available for On Demand Viewing
Integrating Enterprise Risk Management (ERM) and Business Continuity Management (BCM) enhances the value of each risk discipline, but also enables organizations to better execute and achieve their strategic vision.
How do you effectively integrate ERM and BCM? What challenges will you face? Successfully integrating the two disciplines is necessary for the organization to fully capitalize on its risk management disciplines.
View this webinar to learn how leveraging your ERM and BCM programs can increase your overall risk management effectiveness and drive greater success for your organization!
Your participation will help you:
- Address the challenges of integration
- Better understand ERM & BCM commonalities
- Increase risk management effectiveness
As your webinar presenter, William “Bill” Hord has over 28 years of experience in executive management within the financial services industry focused in risk management, business continuity, financial software, and lending & collections.
Sponsored by:
BCDR Software Implementation – Recommended Practices
Presenters: Aaron Callaway, Managing Director, and Chris Hamrick, Consulting Manager, Fairchild Resiliency Systems
Now Available for On Demand Viewing
Successful system implementations are a combination of art and science. Even the best systems can lead to epic fails and non-acceptance. Selecting a BCDR application to help automate your program is a big decision. However, your next move can determine short & long-term success. A process driven system implementation is a key way to drive BCDR transformation in organizations. Implementing an application can be a rewarding process for your organization and your career.
Join Aaron Callaway and Chris Hamrick of Fairchild Resiliency Systems for a discuss that will examine lessons learned from implementing hundreds of systems and recommended practices that will help ensure program success and digital adoption.
Sponsored by:
Preparation and Communication – Be Ready for Every Phase of a Hurricane
Presenters: Paul Yura, Warning Coordination Meteorologist, National Weather Service; Peter Steinfeld, VP of Sales, AlertMedia
Now Available for On Demand Viewing
Hurricanes are among the most disruptive and threatening events for a business anywhere near coastlines and getting caught unprepared can only make the outcomes worse. Proactively communicating accurate information helps keep people safe and your business up and running.
Join Paul Yura, Warning Coordination Meteorologist with the National Weather Service, and emergency communication veteran Peter Steinfeld, VP of Sales at AlertMedia, to learn:
- Expert forecasting and preparation tips for the 2019 hurricane season
- What businesses can do to prepare for and react to hurricanes
- What your employees expect to hear from you during all phases of a hurricane
- How to minimize impacts and keep your people safe and informed no matter what hurricane season has in store
Sponsored by:
Six Keys to Keeping Your Program Under Control
Presenter: Kim Hirsch, Senior Advisory Consultant, Fusion Risk Management
Now Available for On Demand Viewing
Every day, new risks and threats arise that can disrupt business operations. From increasingly unpredictable weather to cyber threats and supply chain outages, today’s business continuity and risk management programs need to more resilient than ever. Information is key to combating these risks and threats.
During this webinar, Kim Hirsch, Senior Advisory Consultant with Fusion Risk Management, will give you six key ways for you to maintain control over your program. These tips will not only improve your confidence, but they will also strengthen the trust your organization has in your program’s ability to respond to disruptions and proactively mitigate them.
Sponsored by:
Achieving a State of Recovery Readiness: How Prepared Are You for a Disaster?
Presenter: Joseph George, Vice President of Product Management, Sungard AS
Now Available for On Demand Viewing
You may think your company is prepared for when disaster strikes. But are you really ready? What does that even mean? These are important questions to ask because failing to prepare can be catastrophic for your business.
In this session, Joseph George, Vice President of Product Management with Sungard AS, will walk you through what it means to be recovery ready, the steps to take to ensure your company is recovery ready, the cost implications of achieving readiness, and most importantly, how to maintain a state of recovery readiness.
Sponsored by:
NFPA 1600 – 2019 Edition: The Latest Update to an Important Organizational Resilience Tool
Presenter: Don Schmidt, CEO, Preparedness, LLC
Now Available On Demand
NFPA (National Fire Protection Association) has recently published the 2019 edition of the NFPA 1600 “Standard on Continuity, Emergency, and Crisis Management.” Get to know the 8th edition of this important international standard and learn how you can use this tool to improve your organization’s resilience.
Don Schmidt, CEO of Preparedness, LLC and past chair of the NFPA committee, will discuss the standard, why and how you should review it, and identify an additional resource for continuous improvement of your program and plans.
Besides its new name, the 2019 edition includes new and revised content of interest to all emergency management, business continuity, and crisis management professionals. A new chapter titled “Execution,” defines proper plan execution and discusses further integration of crisis management Expanded annexes provide a wealth of new information.
Sponsored by:
Choosing the Right Emergency Communication Software for Your Company
Presenters: Scott Ryder, Chief Product Officer, and Peter Steinfeld, Vice President, AlertMedia
Now Available On Demand
With emergency communication software, organizations can effectively communicate with their people during emergencies to keep employees safe and ensure business continuity when it matters most. And while nearly half of organizations today use some form of emergency management software to reach their employees during critical events, not all systems are created equal.
To avoid the mistake of investing in the wrong emergency communication platform, we’re hosting this webinar to assist you throughout the process. Join industry veterans Scott Ryder and Peter Steinfeld for practical insights and advice on key features to consider in a system, critical questions to ask potential vendors, and how to find a system that will best fit your organization’s specific business requirements.
Sponsored by:
The Invisible Threat – Planning for Infectious Disease Outbreaks & Epidemics
Presenter: Suzanne Bernier, President, SB Crisis Consulting
Now Available For On Demand Viewing
Recently, Ebola has made a resurgence in West Africa, with a total of over 600 cases now reported in the Democratic Republic of Congo. As a direct result, an American healthcare worker is currently being monitored in Nebraska after possibly being exposed to the virus while treating patients in Congo.
Add to that the new case of Middle East Respiratory Syndrome (MERS-CoV) found in South Korea just a few months ago, as well as recent measles and influenza outbreaks across North America, and it’s clear the threat of a possible infectious disease outbreak or epidemic within our own community or workplace is a constant reality. In addition, new and emerging health threats, along with increased global travel, show we are still vulnerable to a possible pandemic that could be far worse than H1N1.
During this webinar, Suzanne Bernier, President of SB Crisis Consulting, will review recent, emerging, and residual infectious disease threats, as well as case studies and lessons learned from SARS and H1N1. Attendees will then be led through a review some of the key elements required for an effective infectious disease plan, as well as recommended enhancements to those plans, based on case studies and lessons learned.
Key take-aways will include:
– Knowledge and insight into new and emerging viruses of concern across the globe
– Lessons learned and case studies from SARS and the H1N1 pandemic to help you enhance
your current infectious disease plans
– Additional tools and guidance to support your infectious disease planning efforts
Sponsored by:
Six Drivers and Ten Principles: An Introduction to Adaptive BC
Presenter: David Lindstedt, Ph.D., Adaptive BC Solutions
Now Available For On Demand Viewing
Adaptive Business Continuity (Adaptive BC) is an approach to continuously improve an organization’s recovery capabilities, with a focus on the continued delivery of services following an unexpected unavailability of people, locations, and/or resources.
Adaptive BC transforms or eliminates the majority of traditional activities in the continuity planning industry. It focuses the discipline and its practitioners on proven practices and away from outdated and ineffectual “best” practices.
Join author, speaker, and unconventional business continuity thought-leader David Lindstedt as he presents Six Drivers and Ten Principles: An Introduction to Adaptive BC, an in-depth discussion that explores the ways in which Adaptive BC better equips continuity practitioners by enhancing their ability to limit potential damage to organizations’ brand, capital, functions, and revenue following an incident or disaster.
Sponsored by:
The Top 10 Most Common Mistakes During a Crisis
Presenter: Scott Teel, Senior Director of Corporate Communications, Agility Recovery
Now Available On Demand
It is one of the most frequently asked questions we receive during our educational presentations on disasters: what are the most common mistakes organizations make when confronted by a crisis? In this webinar, we will share with you our experience in dealing with hundreds of disaster events, large and small, point out the most common mistakes, and show you how to avoid them.
Join us as we draw upon our experiences in recovering hundreds of businesses following events such as the recent hurricanes along the Gulf and East coasts, building fires and plumbing leaks. We will address the decisions made, the plans not followed, and the panic-induced mistakes to help you avoid those same situations and lead your organization through a crisis.
Sponsored by:
Intelligence Sourcing During a Crisis
Presenters: Juli Morse, Vice President of Customer Success, and Noah Hartnett, Intelligence Analyst, Swan Island Networks
Now Available On Demand
Situational awareness is never more critical than during a crisis. As the risk level rises and threats multiply, informed decision making becomes the difference between survival and catastrophe. Achieving situational awareness during a crisis requires adopting and adapting emergent and alternative data into the intelligence gathering process.
In this webinar, we will highlight the intelligence gathering process, emergent and alternative sources, and review how we tackled real life crises of Hurricane Florence and the recent wildfire season. You’ll also have the opportunity to submit your questions during the live Q&A at the end of the broadcast.
Sponsored by:
Recovery Lessons Learned from Hurricanes Florence & Michael
Presenters: Scott Teel, Senior Director of Corporate Communications, and Mark Norton, Test and Recovery Manager, Agility Recovery
Now Available On Demand
Each year’s Hurricane Season brings opportunity to test the mettle of even the best-laid plans for Crisis Management and Disaster Preparedness. The major storms of 2018 were no different and presented their own unique challenges to organizations on the Gulf and East coasts.
Tune in for an in-depth analysis of the lessons learned from these storms as Scott Teel, Senior Director of Corporate Communications with Agility Recovery and Mark Norton, Test and Recovery Manager, also with Agility, discuss real recoveries and the experiences of personnel on the ground responding to Florence and Michael. Topic areas will include communications, logistics, crisis management, facilities, supply chains and restoration of basic utilities.
Sponsored by:
Reimagining Business Resiliency: Taking Mass Notifications to the Next Level
Presenter: Troy Harper, General Manager, OnSolve
Now Available On Demand
Mass notification systems have become a core component of most organizations’ business resiliency and disaster recovery operations. But too often notifications require a heavy manual component that can lead to human error and are siloed from business workflows in a way that limits the value notification systems can deliver to your organization. Reimagining business resiliency to meet the rapidly evolving threats and challenges your business faces every day – whether it’s a developing ransomware attack, severe weather or an active shooter situation – requires seamlessly integrating automated notifications with key business processes and removing as much of the manual burden as possible. Taking a more holistic approach can better protect people and property, while streamlining internal communications between employees, staff, and decision makers – and externally with the public at large.
Attendees will learn how to:
• Incorporate mass notification into continuity planning
• Build a communication strategy for disaster scenarios
• Maintain business resiliency in any critical event
Sponsored by:
How Winter Threatens Your Business. And What To Do About It
Presenters: Paul Yura, Warning Coordination Meterologist, National Weather Service; Peter Steinfeld, VP of Sales, AlertMedia
Now Available On Demand
Winter brings many diverse threats to businesses, in all environments. From freezing temperatures to road closure to risk of illness, most businesses face challenges related to the winter season. Business continuity during these times relies heavily on proper preparation and effective communications. What should you be doing to prepare your business and employees for winter?
Join Paul Yura, Warning Coordination Meterologist with the National Weather Service, and emergency communication veteran Peter Steinfeld, VP of Sales at AlertMedia, to learn:- How businesses across the country are affected by winter hazards
- What businesses can do to prepare for and react to inclement weather
- Important communication tips before, during, and after any winter storm
- What the best businesses are proactively doing before it gets cold, and how it’s affected their business
Sponsored by:
BCP Software and BCP Consultants – Who Needs Them?
Presenter: Tam Williams, KingsBridge BCP
Now Available On Demand
Which is the better option – BCP Software or BCP Consultants? Which avenue is best for your business model? What should drive your decision when it comes to navigating this eternal business continuity question?
Join Continuity Insights for this complementary webinar to learn more about this critical topic. We’ll be joined by Tam Williams, Project Manager and Business Continuity Consultant with KingsBridge BCP, who will touch on the highs and lows of both BCP consultants and BCP software, and then compare them so you can choose which avenue is best for your business.
With experience on both sides of the fence, Williams will provide an insightful, straightforward overview of the benefits of BCP Software, BCP Consultants, and when you might be fine to go it alone. Whether you’re a small organization of 10 people or a multi-national corporation, she’ll shine a light on the good, the bad, and the ignored of each. By the end of the session, you’ll have a good sense of what software features and consulting services will best meet your individual needs.
Sponsored by:
So, You Have a Disaster… Now What?
Presenter: Tom Serio,
Now Available on Demand
As continuity professionals, we’re always waiting for a disaster to occur. But what do you do when it finally does? So, You Have a Disaster… Now What? will take into consideration the countless hours and resources you’ve spent on planning to find out if you’re truly ready when the time has come to put your plan to the test.
Respected industry authority Tom Serio will lead the discussion on September 13 and walk you through a real-life disaster that impacted a large business and forced it to enact ALL of its business continuity plans. He’ll take you on an up-close, inside look at the reality of the situation: What was upper management thinking? How quickly and successfully did employees get back to work?
The webinar will address some very valuable and real lessons learned as the organization’s corporate campus recovered from a nine-day outage.
Attendees will learn how to:
- Successfully implement your BCP
- Develop a disaster checklist
- Reduce business disruptions
- Be fully prepared for a disaster
Sponsored by:
Watch Your Front – Real Time Situational Awareness
Presenter: Pete O’Dell, Chief Executive Officer/Founder, Swan Island Networks
Now Available on Demand
Being proactive can save lives, property, reputation, and disruption. In this webinar, we’ll demonstrate how to track risks and threats 24/7, whether you have a dedicated command center or not. Integrating information from outside (government, news, social media, cameras, sensors) with internal information (security systems, all employees, partners, and more) can yield actionable results to prevent, mitigate, respond, and recover from incidents that impact your organization – within your facility walls or from the broad array of outside threats.
Join Pete O’Dell, Chief Executive Officer & Founder of Swan Island Networks and author of Cyber 24-7: Risks, Leadership and Sharing, for this lively discussion and strategic look at creating proactive rapid situational awareness solutions for security and response teams for public/private resilience.
Sponsored by:
Become a Weather Expert for your Organization and Build Resilience to Weather Threats
Presenters: Ken Berryhill, Director of Safety, Cedar Point Amusement Park and Resorts; Steve Prinzivalli, Program Manager and Meteorologist, Earth Networks
Now Available On Demand
There are few things that scare seasoned business continuity professionals. After all, it is your job to protect your organization from a variety of threats. Extreme weather events and natural disasters are ranked in the top three threats to business operations, yet they are among the most predictable. It’s been months, but the 2017 hurricane season still looms over operational planning, as many areas impacted by major hurricanes Harvey, Irma, and Maria are still suffering the consequences of those devastating storms. Become a weather expert by leveraging technologies and strategies to keep your operations running in the face of dangerous or severe weather.
Join Ken Berryhill, Director of Safety at Cedar Point Amusement Park and Resorts, and Earth Networks Meteorologist Steve Prinzivalli to learn about everything you need to know on how to manage any type of weather threat. Attendees will walk away from this webinar with strategies and best practices on building resilience to thunderstorms, hurricanes, high winds, heat, snow and ice and other types of severe weather of concern to business continuity and risk management professionals.
Sponsored by:
Balancing Flexibility in Your BCP
Moderator: Tam Williams, KingsBridge BCP
Now Available On Demand
Trying to make your BCP practical and easy to follow, while keeping it flexible enough to respond to any scenario that threatens your business? This exciting webinar will give you the tools you need to balance flexibility in your BCP. Your business is different; you need to ensure that your practical needs are met while at the same time adhering to industry standards and best practices. And, you need to prepare for every possible threat.
Throughout this webinar you will learn how to balance these (sometimes opposing) requirements. We will give you industry proven tips and tricks for each stage of your BCP, covering everything from risk management to your BIA to plan maintenance and exercising.
Join us for Simple & Straightforward perspectives, real-world experiences, industry best practices and practical takeaways on flexibility that you can implement in your BCP.
Sponsored by:
Emerging Trends in Mass Violence: Vehicular Terrorist Attacks
Moderator: Steve Crimando, Behavioral Science Applications
Now Available On Demand
From 2014 through April 30, 2018 there were 25 terrorist vehicle ramming attacks worldwide. These attacks have resulted in 214 deaths and 881 injuries, including those killed and injured in the most recent attack in Toronto. Such attacks have dramatically increased in their frequency over the past three years. They have become the tactic of choice for Homegrown Violent Extremists (HVEs) who have increasingly employed vehicle ramming as a low-cost, low-tech weapon of mass destruction. The ease of execution combined with the difficulty in detecting or deterring such attacks has made this terrorist tactic a particularly challenging problem for the law enforcement and intelligence community.
Presentation Highlights:
- Defining and understanding the scope of the problem
- Trends, patterns and case examples
- The vehicular attack “playbook”
- Attacker motivations and pre-incident behaviors
- Strategies for safety and survival
Superhero: Assessment and Development for Crisis Management Leadership
Moderator: Robert Chandler, Ph.D., Lipscomb University
Now Available On Demand
This webinar focuses on Super Leadership know-how, skills and abilities, appropriate for those who currently lead, plan to lead or who want to be prepared to lead when called upon to do so during critical situations. Are you ready to be a Superhero Leader? Join us for this assessment and development webinar and build your leadership skills.
Leadership is the most influential and critical element of successfully managing a contingency or crisis. Effective leaders have the necessary knowledge, skills and abilities to inspire and impact others. Super Leaders are defined by their abilities and actions, not their titles or positions. A Super Leader understands the core mission and objectives, as well as the situation contingency actions plans and goals of effective crisis management. In addition, a good leader has the skills that enable them to perform at high levels of effectiveness.
