21st Annual Continuity Insights Management Conference

Join us at the Hyatt Regency Minneapolis, April 24-26, 2023, for the 21st Annual Continuity Insights Management Conference for insight, inspiration, and actionable ideas presented by a faculty of leading business continuity experts and practitioners. Never before has the need for critical information-sharing been greater. While the pandemic has truly challenged each of us personally and professionally, we are confident that our resilience will prevail. As business continuity professionals, this conference is that timely and important opportunity to share best practices, lessons learned, and effective strategies employed to ensure organizational resilience. We look forward to you joining us at this important event to share your experience and expertise with your colleagues.

Full Conference Registration
   • Early Bird Rate: Register by February 28, 2023: $1,395
   • By March 25, 2023: $1,495
   • After March 25, 2023: $1,595
Full conference registration includes conference sessions, proceedings, breakfasts, lunches, breaks, exhibits, and networking events.
Registration Discounts
The Continuity Insights Management Conference offers special group and certification discounts on your registration. Contact Robert Nakao, Executive Publisher, at 267-980-6151, or bob@continuityinsights.com for more information.

Certification
You’ll earn up to 29 Continuing Education Points for attending the 2023 Continuity Insights Management Conference.

Justification Letter
CLICK HERE to download this Word document to use as a guide in creating your own justification letter to management.

The 2023 Conference Program NOW AVAILABLE. Download the program HERE.

The At-A-Glance worksheet is a useful document when reviewing and making your Breakout Session selections.
Download the 2023 At-A-Glance worksheet HERE.

Refund Policy: A full refund of conference fees, less a $50 administration charge, will be issued for cancellations received in writing and dated (postmarked) no later than February 17, 2023. After February 17, 2023, no fees will be refunded.

Agenda

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21st Annual Continuity Insights Management Conference

Hyatt Regency Minneapolis April 24, 2023 - April 26, 2023

MONDAY, April 24, 2023

8:30 a.m. to 9:30 a.m. PLENARY SESSION
P1: Operational Resilience is More than BC 2.0
Operational Resilience is more than a new set of regulations affecting companies around the globe. It is more than putting multiple disciplines under the same umbrella. Resilience is a new way of approaching the promise of continuous supply of products and services to communities who want them. Our panel will answer the questions attendees ponder most.

How does operational resilience add enterprise value in new ways?
Which elements of operational resilience most increase organization-wide focus and engagement?
How can more traditional business continuity concepts inform and propel operational resilience initiatives?
Is it possible to gain and sustain momentum in a field that still hasn’t fully arrived at its final destination?

9:45 a.m. to 10:45 a.m. BREAKOUT SESSIONS
B1: Work Area Recovery in the Absence of a Work Area
Dr. Tim Mathews, ETS, and Kevin Fisher, Agility Recovery
C1: The Pros and Cons of Having a Third Party Manage Your BCM Program
Kurt Sohn, Virtual Corporation
D1: Creating the Connected Enterprise Through ERM and BCM Alignment
Tejas Katwala, CLDigital
E1: How to Internally Market (and Sell) Your Resiliency Program
Paul Lambert, Ripcord Solutions
F1: Operational Resilience – Focusing on What’s Most Important
Mike Keating, Reinsurance Group of America, and Brian Zawada, Riskonnect

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

11:00 a.m. to 12:00 p.m.          BREAKOUT SESSIONS
B2: Remote Worker’ Business Continuity Plan
Carol Moffitt, BGIS
C2: Balancing Business Continuity and Explosive Growth – 15 Years Later
Leah Andrews, Zoom Video Communications, Inc
D2: What’s Risk Got to Do with It? A Proactive Approach to Risk Management
Mary Herbst, YMCA of the North
D3: Resilience is a Team Sport — Driving Broader Organization Engagement and Impact
Stephanie Jackson and Shimika Brame, Meta
F2: Ensuring Your Third Parties Can Deliver
Joel Navarro, Mary Kay, Inc.

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

1:00 p.m. to 2:15 p.m. BREAKOUT SESSIONS
A1: Tales from the Real World
Mark Carroll, Income Research + Management
C3: Getting the Most Out of Your Cyber Exercises
Grace Burley, Witt O’Brien’s
C4: Standards, Standards, Standards
Carol DeLatte, Exeter Finance; Joseph Brewer, IntegraCept; Tina Rose, Texas Children’s Hospital; Leah Andrews, Zoom, and; Michael Redmond, Redmond Worldwide
E2: Using a Storytelling Approach to Develop Highly Effective Exercises
Senad Cehajic, OMERS, and, Marie-Helene Primeau, Premier Continuum
F3: Reporting Operational Resilience to Directors and Senior Executives
Tejas Katwala, CLDigital

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

2:30 p.m. to 3:45 p.m.          BREAKOUT SESSIONS
A2: Communication Holes with Your Business Users
Lisa Casteel and Debbie Mason, Primerica
C5: Supply Chain Risk Assessment
Ted Brown and Dave Hunt, KETCHConsulting
E3: Taking Over: Evaluating an Existing BC Program, Evaluating and Motivating Your Staff
Blaise D’Ambrosio, Federated Hermes, and Margaret Millett, Uber Technologies, Inc
E4: Career Resilience – It’s Time to Take Charge!
Tracey Rice, Fusion Risk Management, and, Alice Kaltenmark, BCI USA Chapter
F4: Operational Resilience – Getting Proactive and Understanding End-to-End
Chuck Wachter and Travis Morehouse, Northwestern Mutual

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

4:00 p.m. to 5:00 p.m. BREAKOUT SESSIONS
A3: So, You’re Having a Disaster… Now What?
Tom Serio, MTS
B3: Preparing Your Business for Cyberattack Recovery
Steven Ross, Risk Masters International
E5: Resilience and the Changing Role of the Continuity Leader
Ann Pickren, Onsolve
E6: How Professional Associations Create Value During Mandated Shelter-in-Place and Social Distancing
Tonya York, Business Recovery Managers Association
F5: Operational Resilience – Beyond Planning
Brian Zawada, Riskonnect, Inc., and Mike Keating, Reinsurance Group of America

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

TUESDAY, April 25, 2023
8:30 a.m. to 9:30 a.m. PLENARY SESSION
P2: Resiliency in the Cloud
Robert Fucito, Fannie Mae, and Harsha Nippani, AWS Services
Two veteran resilience professionals will share their complementary expertise on resiliency in the cloud. Learn about cloud foundational knowledge versus legacy environments. What are the complexities of the various configurations and available tools? Can the cloud reduce time to recover, provide for global backup configurations in minutes, and reduce costs? Learn “cloud speak.” How can the cloud reduce testing timelines to benefit both technology and business partners? This case study will review practical problems and solutions common to the cloud and its value to traditional BCM and third-party risk practitioners

9:45 a.m. to 11:00 a.m. BREAKOUT SESSIONS
A4: Cyber Resilience: What’s New and What to Do
Roberto Zegarra, DRI International
C6: Get Out of Your Comfort Zone
Mark Armour, Brinks, Inc., and Joel Navarro, Mary Kay, Inc.
C7: How “Not To” Conduct an Exercise
Mark Carroll, Income Research + Management; Dr. Steve Goldman, MIT; Jenn Park, Boston Scientific; and, Chris Wright, Deloitte
C8: Managing Organizational Resilience in Outsourced Functions
Tahir Rao, Securian Canada
F6: Ready for Anything: Building Total Enterprise Resilience
Frank Shultz, Infinite Blue

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

2:00 p.m. to 3:15 p.m.          BREAKOUT SESSIONS
A5: Avoiding the Domino Effect
John Benfield, Horizonscan
B4: Fumbling for Resilience
David Lindstedt, PhD, BDO
C9: Crisis Management: Bridging the Gap Between Business Continuity and Incident Response Planning
Margaret Millett, Uber, and Tracy Hall, Wolf and Company
C10: Dynamic Resilience: An agile approach for a new era
Marcus Vaughan, Iluminr
F7: How to Drive Operational Resiliency Through Business Continuity
Jenn Park, Boston Scientific

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

3:30 p.m. to 4:30 p.m.          BREAKOUT SESSIONS
C11: Journey to Resilience
David Halford, Fusion Risk Management
C12: I Inherited a Business Resiliency Program! Now What?
Dr. Steve Goldman, MIT
D4: Evacuation Drills in a Hybrid Workplace
Carlo Kelejian, Continuity Innovations
E7: Individual Resilience – Where Organizational Resilience Begins
Lynnda Nelson, International Consortium for Organizational Resilience
E8: Defining Your Personal Brand and How to Drive BCM Program Adoption and Career Elevation
Aaron Callaway and Chris Hamrick, ServiceNow

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

WEDNESDAY, April 26, 2023
8:30 a.m. to 9:30 a.m.          BREAKOUT SESSIONS
C13: Aligning Disaster Recovery to Company Technical Direction and Objectives
Andrea Houtkin, Houtkin Consulting, Inc.
C14: So Many Platforms, So Little Time
Rich Smith, Veoci
E9: You’re a CISO and Now you’re Running a BC Program
Kevin Finch, Sayers
E10: Bricolage: Professional Relationship Management Strategies for Practitioners
Jay Johnson Ed.D, Mayo Clinic

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

9:45 a.m. to 11:00 a.m. BREAKOUT SESSIONS
A6: Hackers, #Hashtags and Health Emergencies: Does Your Crisis Communications Plan Reflect Today’s Reality?
Suzanne Bernier, McKesson
B5: Building and Conducting a Cyber Tabletop Exercise
Kevin Johnson, Secure Ideas, and, Chris Duffy, Infinite Blue
C15: Recovery Strategies: Moving Beyond the Rubber Stamp
David Schwartz, Catalyst Corporate Federal Credit Union, and Lauren Simmers
E11: A Tale of Our Community: Continuity and Crisis Response Strategies for Concurrent and Cascading Events
Terri Greenberg, Securian Financial

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

1:00 p.m. to 2:00 p.m. BREAKOUT SESSIONS
B6: Executing Adaptive Business Continuity in the Real World
Mark Armour, Brink’s, Inc.
C16: Rebooting and Refreshing Your BC/DR Program
Linda Pace, City National Bank
D5: Using Dashboards to Engage Leadership and Drive Plan Consistency
Scott Mulert and Matt Heaton, Ameriprise
E12: The Surprising Value of Industry-Specific Networking Groups
Ashley Goosman, Liberty Mutual, and Diane Stephens, Globe Life

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

2:15 p.m. to 3:15 p.m.          BREAKOUT SESSIONS
B7: Keeping Your BC Plan Current in a Shifting Cyber Landscape
William Malik, Trend Micro
C17: Agile Business Continuity: Engaging All in Continuous Improvement
Bruce McIndoe, McIndoe Risk Advisory LLC
C18: Continuity Confessions: Crowd-Sourced Case Studies
Howard Mannella, Alternative Resiliency Services
C19: Best Practices for Creating a Comprehensive Vendor Risk Management Program for Your Business
Kathryn Scourby, KNS Consulting,

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

3:15 p.m. CONFERENCE ADJOURNS

Meet the Speakers

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21st Annual Continuity Insights Management Conference

Hyatt Regency Minneapolis April 24, 2023 - April 26, 2023

Tahir Rao, Securian Canada, will be presenting:
Managing Organizational Resilience in Outsourced Functions

Additional Education

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21st Annual Continuity Insights Management Conference

Hyatt Regency Minneapolis April 24, 2023 - April 26, 2023

Pre-Conference Courses – Saturday and Sunday, April 22-23, 2023

PRE1: Business Continuity Review (BCP 501): Two-Day Course
Saturday and Sunday, April 22-23, 2023, 8:30 a.m. to 5:00 p.m.
An unbelievable amount of information is packed into this newly updated, fast-paced course built for experienced business continuity professionals. If you’re in a hurry to take your career to the next level, Business Continuity Review (BCP 501) is for you. This short, yet highly effective, refresher course will re-acquaint you with the key elements of business continuity and is based on the recently revamped DRI Professional Practices for Business Continuity Management – the most utilized and time-tested standard in the field.

Note: A computer is required for this course. Your courseware will be available through your account profile 7 days prior to the course start date. Please contact DRI at 1-866-542-3744 for all questions. Registration Fee: $1,850

For more information and to Register: https://drii.org/events/course/67dda871d7 Presented by: DRI International

PRE3: Learn to Create A Table-Top Exercise – An Exercise in Business Continuity/COOP Preparedness!
Sunday, April 23, 2023, 1:30 p.m. to 5:00 p.m. (half-day course)
Creating an Effective Tabletop Exercises – A 3.5 hour class In this class you will be given five different table-top scenarios, including the injects, and you will learn how to create a situation, scenario, and injects for your audience, your business, your location, and your BCP maturity. You will identify operations, decisions, and policies that impact the ability of a business unit to execute plans. The exercise helps you address conclusions and discussions which can change, emphasize, and otherwise affect your business continuity/COOP plan. You will conclude with an “after action” report which will lead to effective modifications and improvements to the plans being exercised.

Registration Fee: $350
Presented by: Ted Brown, KETCHConsulting

Post-Conference Courses – Thursday, April 27, 2023
POS1: The Business Impact Analysis Course
Thursday, April 27, 2023, 8:30 a.m. to 5:00 p.m.

Business Impact Analysis (BIA) (8-hour class) This course is an in-depth look at how to conduct a Business Impact Analysis (BIA). The class is for both BIA novices and experienced professionals. It provides you with the opportunity to gain a deeper knowledge and understanding of the BIA. The course will explore the concept of the BIA. You will be taught two different approaches to a BIA – interviews and workshops and the value of each. You will also be provided with an actual BIA survey and the results of clients BIA’s. The objectives of this class are: – Understand the BIA process – Understand how to structure a BIA – Apply the standard methods to conduct a BIA – How to determine the results of the BIA & identify the critical functions for recovery strategies.

Registration Fee: $695
Presented by: Ted Brown, KETCHConsulting

Special Events

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21st Annual Continuity Insights Management Conference

Hyatt Regency Minneapolis April 24, 2023 - April 26, 2023

Stay tuned. A number of networking events are being planned for the upcoming conference In Minneapolis. More information to follow.

Travel Information

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21st Annual Continuity Insights Management Conference

Hyatt Regency Minneapolis April 24, 2023 - April 26, 2023

Continuity Insights has arranged for hotel accommodations at the Hyatt Regency Minneapolis at the special conference rate of $179.00 for a standard room. (Government rates are available; please email events@continuityinsights.com for more information.)

RESERVE YOUR ROOM AT THE HYATT REGENCY AT THE PREFERRED GROUP RATE

If you need additional assistance from the hotel, please contact the Hyatt at 612-370-1234.

WARNING: Please ignore any attempts by unsolicited telemarketers claiming to work on behalf of Continuity Insights to reserve your hotel room. The hospitality industry has seen an increase in activity by these “hotel reservation pirates” who purport to secure the best rates possible. The only way to ensure the security of your credit information is to use the above approved reservation link.