Dealing with the unexpected isn’t restricted to your organization’s physical location or satellite locations. As business continuity professionals, many of us work with business event strategists within our organizations who are responsible for planning user group meetings, facility tours, shareholder meetings, and live public relations events.
In light of a potential crises developing within your organization, the Professional Convention Management Association has released A Guide to Crisis Communications for Business Event Strategists, a free guide to share with your events team on how to deal with different types of critical crisis situations.
The guide includes a 15-point toolkit for pre-, during-, and post- event crisis communications planning to help protect your business and effectively respond to and control a situation. The guide can be downloaded via PCMA here.