Your next crisis will not be your last, which is why it’s critical to learn from your experience and apply lessons learned to future events. In the meantime, learn to avoid the most common mistakes in crisis communications.
Writing for Quality Digest, Josh Wilson, a publicist at OtterPR with more than a decade of public relations experience, who most recently served as a communications director in the U.S. House of Representatives, offers these tips for dealing with your next crisis.
Read his take here.
