A11 – How to Engage C-Suite Team Members Using Bite-Size Training
Christopher Sarcletti, Specialist, Enterprise BCM, BMO Harris Bank, and Eric Thompson, CEO, Crisis Guardian
Getting time with C-Suite executives to train them on their role and their responsibilities in a crisis has been a mission impossible task. The process was long and protracted – setting aside training sessions that executives found difficult to attend. A new approach was required. One that grabbed their attention, could be delivered to any team member across any state. An approach that could get all the messages across in less than 10 minutes. Without the constraints of eLearning and platform requirements. And so flexible that it could be delivered on any device as well as through conventional intranet and sharepoint channels.
A12 – Building an International Business Continuity Program at Staples
Leah Sawyer, Business Continuity Manager, Staples Inc., and Christopher Britton, RockDove Solutions
“Big-box” retail organizations have to provide customers with their orders even if the company has an emergency. Building a business continuity program across international borders can come with many challenges. Learn how Staples is addressing and overcoming those challenges in their business continuity program and through the use of mobile technology. Also, attendees will walk away with real life lessons learned from the 2017 hurricane season.
B8 – Coordinating Business Continuity and Information Security
Rob Giffin, CBCP, CISA, Co-founder and President, Avalution Consulting
Information Security and business continuity have so much in common! Join us to discuss how to better coordinate and leverage each group’s strengths. This presentation will explore the potential integration points between the two disciplines, real world examples and practical recommendations on how to implement them.
C9 – 2017 Year-in-Review Lessons Learned / Strategies Revisited
Tim Mathews, DSc, MBA, MBCI, Executive Director, Enterprise Resilience, ETS, and Scott Teel Senior Director of Communications, Agility Recovery
There’s no denying that 2017 shattered the record books for natural disasters. This presentation will provide a sobering review of the events, quantify the carnage and identify lessons learned. The speakers will engage in an informative discussion about the effectiveness of current BC/DR strategies and best practices in the context of the ever changing technology and threat landscape.
D4 – Process Maturity vs. Program Capabilities – Panelist Discussion with Live Audience Polling
David Sarabacha, Deloitte
Back by popular demand, join us in revisiting a modern BCM program assessment approach that answers some of executive’s most important questions – ‘Can we recover? How confident are we? Are we making the right investments?’ Traditional assessments fall short, overemphasizing documentation and adherence to industry standards while overlooking results. In contrast, the Resilience Strategy and Operating Effectiveness (RSOE) concept focuses on determining the operating effectiveness of your program processes and the level of recoverability it has created for your mission critical functions. It helps with the discovery of recoverability gaps, including business readiness, validation of recovery resource priorities, vetting of documented strategies and project assumptions, and evaluation of recovery capabilities. Following a brief presentation, engage in an interactive panelist discussion supported by live audience polling that lifts to veil on how prepared organizations are today.
E4 – Over Under Wager: Gambling with the Narrow Margin of the 72-Hour RTO for the Overtaxed Practitioner
The scope of this presentation covers the real world use case and strategies employed in a multi-national airline to ensure seamless turn-around inside the required 72 hour GDPR window, while relieving pressure on hurried Continuity Managers. These strategies are applicable across multiple industries.