A13 – Building Resiliency in 12 Months or Less
Dov Gardin, Associate Director Risk and Resiliency, Allergan
You’ve been tasked with building a business continuity program, you have to show results now, and you have limited resources. Join the presenter, head of risk and resiliency at Allergan, as he uses Allergan as a case study to walk through 10 key steps of building a fast, effective, and sustainable business continuity program in 12 months or less – without breaking the bank.
A14 – The Critical Need for VOAD Participation
Dan Schreiter, ABCP, PHR, SHRM-CP, Business Continuity Manager, Kwik Trip, Inc.
Kwik Trip is a chain of more than 400 convenience stores with more than 18,000 employees. This presentation will share why becoming a local Volunteer Organization Active in a Disaster (VOAD) member or establishing a Public/Private Partnership with your local Emergency Management officials will be a key component when it comes to response/recovery operations, not just for the community, but for your business, too. Hear about real-life situations in which Kwik Trip worked with state and local emergency management officials in their critical events planning exercises. Learn how your organization holds the key in establishing public/private partnerships.
B9 – An Emerging Practice Challenges the BIA: SIPOC (suppliers, inputs, process, outputs, customers)
Charlie Brown, Director of Enterprise Risk Management, Primary Residential Mortgage, Inc.
An emerging practice challenges the BIA: SIPOC (suppliers, inputs, process, outputs, customers). Mythical creature or magic potion? Neither, but what if you could have all the benefits of a BIA in a fraction of the time? The SIPOC model, adapted from SixSigma, could be just the answer you’ve been searching for! In this interactive session, you will learn the basics of the SIPOC model, hear case studies, and engage with others as you explore how to put this new tool into practice at your organization.
C10 – Achieving an Actionable Corporate Workplace Violence Program, Overview – Realities of the Risk
Cynthia Simeone, Corporate Director, Business Resilience Officer, Excellus Blue Cross Blue Shield
While OSHA clearly identifies the requirements for establishing a workplace violence program, successful implementation requires finesse and enhanced partnerships with organizational Compliance, Physical Security, Legal, Human Resources, Business Leadership, and, of course, Executive Leadership. This session will provide proven steps required to establish and operate a value added corporate workplace violence program that promotes identification and reporting of potential internal and external threats, ongoing evaluation and monitoring of threats, swift action to mitigate threats to the workplace, and actionable awareness, training and exercising components to provide employees with the skills they need in order to survive an actual workplace violence incident.
D5 – Technology Recovery for the Next Decade
Dan Dorman, ITS Service Continuity Program Manager, Alaska Air Group, and Karen Lowham, Head of Global Disaster Recovery Program, eBay
What does readiness look like as our technology ecosystem becomes more diverse and complicated with Cloud, mobile, increasing reliance on third party critical services and in-house systems that are complex, interdependent, and evolving? How do we simplify our planning efforts to be more effective and expedient? The presenters will share the concept of adaptive technology recovery and why this is needed, how to reduce complication and layers of processes, keep what works, establish clear objectives, and the ability to build/demonstrate value of resiliency program earlier vs later down the road.
F2 – Round Table Discussion Around Personal Resiliency
Mary Herbst, Director of Business Resiliency, Best Buy, and Lance Stange, Virtual Corporation
As business resiliency practitioners, we often have to perform our jobs under adverse conditions. Often we are planning for crisis scenarios that may or may not occur and often with little or no funding, limited staff, limited support from senior leadership, and sometimes under tight deadlines. This session gives you a short outline of my personal story, some brief descriptions of how to “sell” yourself and your program, but the main emphasis is on the resiliency professionals who are pushing the rope uphill to prepare and herding cats if you are leading response. My goal is that through sharing with each other, each participant may take away coping techniques or nuggets of information that will help them when things are particularly frustrating or when we are feeling burned out.
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