A13 – Building Resiliency in 12 Months or Less
Nick Ferraro, Principal Business Continuity Consultant, and Aaron Callaway, Managing Director, Fairchild Resiliency Systems
You’ve been tasked with building a business continuity program, you have to show results now, and you have limited resources. Join the presenter as he uses case studies, lessons learned, and other success stories to walk through key steps of building a fast, effective, and sustainable business continuity program in 12 months or less – without breaking the bank.
A14 – The Critical Need for VOAD Participation
Dan Schreiter, ABCP, PHR, SHRM-CP, Business Continuity Manager, Kwik Trip, Inc.
Kwik Trip is a chain of more than 400 convenience stores with more than 18,000 employees. This presentation will share why becoming a local Volunteer Organization Active in a Disaster (VOAD) member or establishing a Public/Private Partnership with your local Emergency Management officials will be a key component when it comes to response/recovery operations, not just for the community, but for your business, too. Hear about real-life situations in which Kwik Trip worked with state and local emergency management officials in their critical events planning exercises. Learn how your organization holds the key in establishing public/private partnerships.
B2 – Sheltered Harbor: Protection Against Potential Significant Cyber Risk (Breakout Session B2 was rescheduled from Monday)
Matt DeFrain, Cyber/Business Resilience, KPMG
For financial institutions, a cyber-attack that exposes their customers personal identifiable information is bad enough. But even worse is the ‘doomsday’ scenario where the hacker destroys or lock up that data, making it impossible to retrieve. Such an attack could leave a bank helpless, unable to operate for days or even weeks, and potentially damage its reputation for security. Additionally, if news got out that there was a lockdown in people’s access to their money, it could have a ripple effect on other banks, causing customers to pull their funds in fear a similar attack might cripple their institutions. To guard against that kind of panic, the financial services industry has created Sheltered Harbor, a voluntary initiative that provides financial institutions and their customers with an extra layer of protection. This session will explore the scope of the Sheltered Harbor initiative, industry adoption and key components of the solution.
B9 – An Emerging Practice Challenges the BIA: SIPOC (suppliers, inputs, process, outputs, customers)
Charlie Brown, Director of Enterprise Risk Management, Primary Residential Mortgage, Inc.
An emerging practice challenges the BIA: SIPOC (suppliers, inputs, process, outputs, customers). Mythical creature or magic potion? Neither, but what if you could have all the benefits of a BIA in a fraction of the time? The SIPOC model, adapted from SixSigma, could be just the answer you’ve been searching for! In this interactive session, you will learn the basics of the SIPOC model, hear case studies, and engage with others as you explore how to put this new tool into practice at your organization.
C10 – Achieving an Actionable Corporate Workplace Violence Program, Overview – Realities of the Risk
Cynthia Simeone, Corporate Director, Business Resilience Officer, Excellus Blue Cross Blue Shield
While OSHA clearly identifies the requirements for establishing a workplace violence program, successful implementation requires finesse and enhanced partnerships with organizational Compliance, Physical Security, Legal, Human Resources, Business Leadership, and, of course, Executive Leadership. This session will provide proven steps required to establish and operate a value added corporate workplace violence program that promotes identification and reporting of potential internal and external threats, ongoing evaluation and monitoring of threats, swift action to mitigate threats to the workplace, and actionable awareness, training and exercising components to provide employees with the skills they need in order to survive an actual workplace violence incident.
D5 – Technology Recovery for the Next Decade
Karen Lowham, Head of Global Disaster Recovery Program, eBay, and Timothe Graziani, Business Continuity Manager, Banco Popular Dominicano
What does readiness look like as our technology ecosystem becomes more diverse and complicated with Cloud, mobile, increasing reliance on third party critical services and in-house systems that are complex, interdependent, and evolving? How do we simplify our planning efforts to be more effective and expedient? The presenters will share the concept of adaptive technology recovery and why this is needed, how to reduce complication and layers of processes, keep what works, establish clear objectives, and the ability to build/demonstrate value of resiliency program earlier vs later down the road.