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AWS Outage Aftermath: No Post-Incident Response 30 Days Later

During that span, AWS customers who depended on that availability zone faced a myriad of issues. Some were notified by their own customers of the outage, which caused embarrassment if not brand degradation or even a loss of customers. They also received pressure from executives to provide a mitigation plan in case a similar outage occurs. To provide such a plan, organizations need a key element: the cause of the outage.

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