Subject Matter Experts
Innovations in Business Continuity Planning
Mark Armour, Brinks, Inc. Business Continuity should be considered more than just a series of sequential steps. There are ways of better preparing organizations for disruption that don’t follow the traditional, linear path. From exercising first to building ground support, your colleagues are blazing trails you may not even be ... Read more
Are You Asking the Right Questions – Vendor Assessments
Vicky Kagler, T. Rowe Price, discusses in a time of static budgets, the need to perform extensive assessments of vendor’s BC/DR capabilities has stretched BC staffs to the limit. The typical BC due diligence questionnaire is bloated with ineffectual and redundant questions that ultimately fail to provide the information your ... Read more
How to Control the Message in Today’s Connected World: Social Media and Crisis Management
Ted Brown, KETCHConsulting Social media has become a major channel for connecting with customers, but businesses are wary because ultimately it is harder to control the message on social than on other media. During a crisis, the stakes are even larger. Social media is only part of a greater crisis ... Read more