Emergencies like natural disasters, technology failures, or cyber breaches were once thought to be a rare, one-in-a-lifetime event. Now, they’re a part of our everyday lives. To make things even more complicated, novelty threats, or “crisis emergencies” are also increasing in frequency, forcing companies to respond to situations they never saw coming.
In Leadership in Times of Crisis, an Everbridge white paper offering, internationally recognized crisis management expert Regina Phelps examines what constitutes excellent performance in a crisis, and what it takes to achieve it. As part of her analysis, she outlines a leader’s role in a crisis, developing a framework for crisis leadership, and the different models of crisis decision-making.
Download the white paper here.
