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What is operational resilience?

Operational resilience is a business’s ability to respond to and overcome adverse circumstances during operation that might cause financial loss or disrupt business services. An organization’s operational resilience determines its ability to respond and recover in a timely manner.

Why is operational resilience important and what does it include?

Operational resilience is an important tool for helping businesses to handle adverse situations. Every organization experiences the occasional problem. These problems can range from staffing issues to natural disasters affecting the organization’s facilities and making it impossible for normal business operation to continue. The goal behind operational resilience is to identify potential problems before they happen and come up with a plan to either mitigate the effects or to allow the organization to quickly recover.

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