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Continuity Insights and the Disaster Recovery Journal are collaborating on these resources to ensure that business continuity/disaster recovery professionals are well-informed as they combat the COVID-19 crisis. We will be updating this resource center with new information and links weekly.

July 30, 2020
COVID-19: Making Return-to-Work Smooth for Workers
By Sara Robertson, Veoci:
As more and more organizations make the transition back to a physical workplace, they’ll need to consider how to maintain the health and safety of their employees. This doesn’t mean, however, that workers can prepare themselves for the eventual return to the office. Here are some steps workers can take to mentally and physically ease the transition back to work.


July 30, 2020
The Business Continuity Do’s and Don’ts for Business Leadership Amid the Pandemic
By Agility Recovery:
According to the latest research, over a third of employers lacked an emergency preparedness plan when COVID-19 hit. Whether due to the infrequency of viral outbreaks, or lack of any business continuity plan in place, the road to recovery for those companies is long and complicated.


July 30, 2020
World Cares Center: Disaster Volunteerism Academy
Whether you’re an individual who wants to be prepared in the event of an emergency, a disaster volunteer, or a local leader, World Cares Center delivers value-added training to equip you with the skills and tools you need for preparedness, collaboration, and community responsibility.


July 22, 2020
Revising Your Disaster Recovery and Pandemic Plans
It doesn’t matter which industry each of us works within. Practical advice regarding disaster planning is universal, crossing businesses large and small, as well as professions. The Coronavirus has highlighted the need to have a business continuity and disaster recovery plan and a pandemic plan in place.


July 22, 2020
Use of Digital Services More Than Doubled During the Pandemic; What Does it Mean for Business
Consumers have become more and more reliant on digital services in recent years. During the COVID-19 pandemic, however, those services became essential. Use of digital services more than doubled on average during the pandemic lockdowns, according to a new survey conducted by OnePoll on behalf of Sungard Availability Services.


July 22, 2020
Forrester Identifies 5 Pandemic-Induced Trends That Will Change Business & Technology Over the Next Decade
According to Forrester, the lasting global impact of COVID-19 will usher in five macro shifts that will permanently alter business and technology. A new report, “The New, Unstable Normal: How COVID-19 Will Change Business And Technology Forever,” describes how, despite modern healthcare and the implementation of extensive pandemic management protocols (PMPs), the effects of COVID-19 will continue to surface over the next decade and will cause profound short-, medium-, and long-term impacts.


July 22, 2020
White Paper: Tools to Help Manage COVID-19
A new white paper from Buffalo Computer Graphics reviews the ongoing COVID-19 pandemic and highlights how important it is for emergency managers to have easy access to real-time situational awareness information. “Tools to Help Manage COVID-19,” details the speed at which the situation is changing and how it can be overwhelming for anyone and why making sure decisions are made based on the latest data is critical for saving lives and keeping our healthcare system operational.


July 22, 2020
Survey Finds 72% of IT Professionals State ITSM Continues to Be Effective in a Remote Work Environment
ManageEngine, the enterprise IT management division of Zoho Corporation, has announced the results of its survey, The State of ITSM in the COVID-19 Pandemic. The survey, conducted among more than 500 global IT professionals, highlights the ramifications and challenges the COVID-19 pandemic caused for IT service teams.


July 21, 2020
Safely Reopening Your Organization Using Mass Notification
Sign up for a DRJ webinar, July 22, 2020, at 2 p.m. EDT. During the webinar, Pat Scheckel from Singlewire Software will outline best practices for using mass notification systems to communicate plans for reopening while keeping everyone within an organization healthy and safe. As your organization works to recover from the COVID-19 pandemic, new precautions and expectations will need to be shared with workers to reduce the risk of spreading the disease and causing further disruptions to operations. Mass notification systems can offer an easy way to reach people with critical updates across a variety of channels by connecting to devices and systems you already have in place. Learn how phones, paging systems, speakers, digital signage, desktop computers, mobile devices and more can all be used for safety and alerting. Understand how you can develop messages to send reminders about washing hands, wearing masks, and maintaining social distance to keep operations running smoothly as you reopen.


July 17, 2020
More Than Half of Consumers Changed Service Providers Due to Tech Issues During COVID-19, Study Shows American consumers’ use of digital services more than doubled on average during the COVID-19 pandemic, according to research released today. The survey conducted by OnePoll on behalf of Sungard Availability Services (Sungard AS), polled 2,000 Americans and found that as reliance on digital services accelerates, consumers have less tolerance for outages. Some 55% changed providers or reduced service levels due to technical issues experienced during stay-at-home orders.


July 16, 2020
Creating Your Business Continuity Social Media Plan
Now, more than ever, organizations must have some kind of social media presence to stay relevant and informed. In Creating Your Business Continuity Social Media Plan – Turn Your Crisis Into an Opportunity!  – a new Continuity Insights webinar – we will outline the key components required to develop and implement an effective social media plan and strategy for your organization. The information presented will help you leverage social media to gain situational awareness, control and stop the spread of misinformation and rumors, while informing and demonstrating true leadership to the public and your stakeholders before, during, and after a crisis.  The information presented will help you leverage social media to gain situational awareness, control and stop the spread of misinformation and rumors, while informing and demonstrating true leadership to the public and your stakeholders before, during, and after a crisis.


July 16, 2020
Preparing for a Hurricane While Navigating a Pandemic
Some forecasters are predicting a more active than normal hurricane season, adding stress to the conditions we are already experiencing with the current pandemic. To help navigate today’s perilous climate, In Case of Crisis by RockDove Solutions has developed a Natural Disaster Playbook. The playbook will enable you to deploy protocols efficiently, providing critical resources to your employees to keep them and their families safe, all while protecting you and your people from COVID-19 infection.


July 16, 2020
From Disaster Recovery to Business Continuity Planning in 6 Steps
How did your company react when the Coronavirus hit? Many organizations found themselves dusting off their disaster recovery plans, reacting to the past, and taking a gamble on the future. Writing for Risk & Compliance Matters, Carrie Penman, Chief Risk & Compliance Officer and Sam Abadir, Director of Industry Solutions for NAVEX Global, have whiteboarded six ways to shift from planning for when a disaster strikes to identifying risks that can lead to disasters, which will disrupt company operations.


July 16, 2020
New White Paper: Returning to the Workplace in Uncertain Times
Fusion Risk Management has just released a new white paper, Returning to the Workplace in Uncertain Times, to help organizations successfully recover and be prepared to address several critical questions before they can return to “new” normal operational levels. Returning to the workplace following a catastrophic event can be more disruptive than the relocation caused by the event itself. Due to the prevalence of the COVID-19 virus and recent civil unrest, that is more relevant today than ever before. Full recovery may still be months away.


July 16, 2020
COVID-19: The Future of Supply Chain
The Business Continuity Institute’s (BCI) latest research report examines the affects COVID-19 has had on global supply chains taking a look at the pandemic from two viewpoints: how organizations and their supply chains were prepared for such a global crisis, and what lessons have been learned about how organizations can ensure their supply chains are more robust moving forward.


July 15, 2020
Inaugurating Benchmarks for Disaster Preparedness
As of the end of June 2020 the U.S. has suffered more than 120,000 deaths relating to COVID-19. The first weeks and months of the 2020 pandemic were rife with foreseeable and preventable supply chain related catastrophes. Future research will undoubtedly show the delayed and insufficient governmental responses to medical experts’ requests for help and materials to have cost many innocent American lives. It is paramount for hospitals to never again owe their ability to continue operations to politicians ill-equipped to make proper medical decisions. The iterations of bottlenecked workflow in health care disaster response are being laid bare through the lens of COVID-19 response in America, every one of which demands a more provocative solution.


July 15, 2020
ContactPath by Watkyn Launches to Reduce the Spread of COVID-19
Watkyn™, a team of leading authorities on cloud database application development, today announced the launch of ContactPath™. The first of its kind anywhere in the world, this innovative COVID-19 case investigation and contact tracing software enables health authorities and others (e.g., colleges and universities, businesses) to reduce the spread of infectious diseases, including future pandemics. In addition, the software helps identify potential outbreaks and facilitates support services to be provided for those in quarantine.


July 14, 2020
The Future of Work after COVID-19: Tech Skills You Should Learn
The pandemic has changed our lives in one way or another. History will now be divided into two parts: before and after the COVID-19 outbreak. In this situation, one of the industries that suffer the least—and perhaps even gain a lot—is the tech industry. Many tech companies saw an increase in demand so high that they have more open positions than before. So if you weren’t sure before, this is the perfect moment to learn a tech skill. These are the skills that have been trending in the last few years and will continue to be after the pandemic is over.


July 14, 2020
AVANT Analytics Provides First Comprehensive Research Report on Unified Communications as a Service During COVID-19
AVANT Analytics, the market research division of AVANT Communications (“AVANT”), a platform for IT decision-making and the nation’s premier distributor for next generation technology, today released its 6-12 Report for Unified Communications as a Service (UCaaS), the first comprehensive report with findings related to the pandemic’s impact on enterprise technology.


July 14, 2020
Scale Computing Announces Business Resilience Solution to Help Organizations When the Unexpected Threatens Operations
Scale Computing, a market leader in edge computing, virtualization, and hyperconverged solutions, has today announced a business resilience solution combining preventative availability and reactive recovery technologies to ensure organizations can keep data, applications, and workers online in an increasingly digital world with ever-present threats that can disrupt ongoing business operations and current investments in digital transformation projects.


July 10, 2020
Chain Pain: Supply Chain Problems in the Age of Coronavirus
Our supply chains have come under pressure like never before during the coronavirus pandemic. In today’s post, I’m going to look at vulnerabilities in the supply chain as revealed by the pandemic, the proper way to vet a third-party supplier, and what the future might hold in terms of companies’ use of third-party vendors.

July 9, 2020
Guide to Successful Return to Work Strategy
In order to help prepare your return to work strategy when everything is changing, from place to place, and day-to-day, Everbridge has released a new white paper, A Successful Return to Work Strategy: Contact Tracing and Beyond, to help.


July 9, 2020
R3 Continuum Launches Emotional Comfortability Index to Gauge Stress Levels Across the United States
R3 Continuum (R3c) has announced the launch of its new Emotional Comfortability Index (ECI) that measures the current stress levels of the states in comparison to one another. The index gives employers a tool to monitor and assess potential organizational, behavioral, security, and crisis support needs based on workplace locations. Updated weekly, the index is based on a proprietary algorithm, as well as internal and external data sets, such as: economic indicators, personal stressors, COVID-19 stressors, executive stressors, workplace violence and threat responses, and R3c’s crisis response data from responding to as many as hundreds of situations each day.


July 9, 2020
Business Continuity: Planning for the Next Pandemic
COVID-19 continues to change business operations in ways that would have been unimaginable at the start of 2020. Some of these changes will be permanent, while others are just for now until our “new normal” emerges. One change that is certain is the importance of business continuity and the need to clearly understand and document your business in a way that supports rapid changes of operation.


July 9, 2020
Cyber Resilience: A Crucial Component of the Stay-At-Home World
With today’s ever-rising threat of cyber criminality, especially in the rise in severity and frequency of ransomware attacks, and with a significant segment of the global workforce conducting business from home due to the Coronavirus, IT systems and data center operations, a foundational piece of infrastructure, remains vulnerable.


July 8, 2020
How Application Migration Helps Organizations Avoid Unnecessary Disruptions
The COVID-19 crisis has reinforced the importance of data centers and what critical impact they have on organizations. Entire industries are effectively being reset, and this transition has made digital infrastructure more important than ever. As part of that, CIOs are evaluating the shift toward a variety of modern data center solutions, including remote hosting and cloud services.


July 6, 2020
Homefront: The New Hot Zone for BCM Is Employees’ Home Offices
Since the advent of COVID-19 and the shift to work-from-home, employees’ home offices have become the new frontline in business continuity management. In today’s post, we’ll lay out six threats and risks of working-from-home that BCM professionals need to be aware of and plan for.


June 30, 2020
Turning Crisis Into Opportunity: Creating Your Business Continuity Social Media Plan
Now, more than ever, organizations must have some kind of social media presence to stay relevant and informed. Creating Your Business Continuity Social Media Plan – Turn Your Crisis Into an Opportunity!, a new Continuity Insights webinar, will outline the key components required to develop and implement an effective social media plan and strategy for your organization.


June 30, 2020
Return to Work Guidelines
Witt O’Brien’s has developed a detailed Return to Work Guidelines roadmap that will complement any return to work plan that must, fundamentally, protect the health and safety of employees, clients, and the communities in which we work and live.


June 30, 2020
Security Challenges Surge With Working Remotely
Working remotely from home has hit new heights during the coronavirus pandemic. More employees than ever are doing so, and although the option to work in your PJ’s can be liberating, there are some security challenges this “new normal” creates. While 43% of Americans say they want to continue working remotely even after the economy fully reopens, it’s creating significant security challenges for employers and IT. Those using their personal devices for remote work add even more security risks to the mix.


June 30, 2020
Ransomware Preparation Checklist for Risk and Recovery
It’s business as usual for cyber criminals. While most of our working lives have experienced significant disruption, these cyber actors are busy planning their next ransomware attacks, incidents costing business and government millions each year.


June 30, 2020
Survey Measures the Impacts of Working From Home
The 2020 Work-from-Home IT Impact Study examines the impacts of the worldwide locked that has forced businesses to work remotely, mostly at home, as a result of the Coronavirus. The study is based on a survey of 500 IT professionals at companies with at least 1,000 employees in the UK, US, Canada, Germany, France, and Ireland.


June 30, 2020
BCI Partner Crises Control Publishes Pandemic Recovery White Paper

The Covid-19 pandemic raises a number of very significant issues for business continuity and even business survival. These issues include employee availability, supply chain disruption and social distancing. As companies return to full operations, they will have to adapt to a new normal with significantly changed business operating models.


June 30, 2020
93% of Businesses Have Changed Their IT Priorities Due to COVID-19
Telstra has published a new white paper identifying the technological challenges and the industry outlook post-COVID-19. The research, Business Continuity, Flexible Working and Adaptive Infrastructure: Five Actions for When the Economy Reopens Following COVID-19, gathered data from 120+ business leaders across Asia Pacific, Europe and the United States to provide insights on how to recalibrate IT strategies.


June 29, 2020
Key Players: The 7 Most Important Roles on Your Return-to-Work Team
Every organization that plans to bring employees back to the workplace while the COVID-19 pandemic persists will need to form a return-to-work team. In today’s post we’ll look at the seven most important roles on the team and discuss the tasks that must be handled by each.


June 25, 2020
Work at Home Tips
By Pronto Recovery
An overlooked component of a business continuity program is having a work-at-home option as part of an alternate worksite strategy. With the cost of alternate recovery sites from third party vendors increasing, having the ability for your staff to continue critical business functions from home during a disruption is key. The right solution needs to be in place to ensure this strategy can work.


June 25, 2020
Swan Island Introduces RISE to Conquer Mountains of Recovery Information
Swan Island Networks has released RISE (Recovery Information Sharing Exchange), an information sharing exchange to help corporations navigate the expanding glut of conflicting news, regulations, best practices, and innovations surrounding the economic recovery from COVID-19. The RISE solution is free to qualifying corporations worldwide.


June 25, 2020
Cares Act – Coronavirus Relief Fund: Local Governments Planning for Eligible and Compliant Use of Funds
In response to the COVID-19 pandemic, Federal agencies have provided funds to state and local governments through the Coronavirus Aid, Relief, and Economic Security (CARES) Act, which was signed into law on March 27. The CARES Act established the Coronavirus Relief Fund (CRF) and appropriated a $150 billion to states, local governments, U.S. territories and Tribal governments.


June 24, 2020
WEBINAR: How COVID-19 is Changing the Business Continuity Landscape
Over the past 90 days, we’ve seen a shift in the way people talk about and execute business continuity plans at their organizations. Business continuity is no longer an afterthought; it’s top of mind. … Many organizations found out the hard way how an unexpected business incident can impact their people, operations, and reputation. As we begin on the road to recovery, it’s important to reflect on lessons learned so we can emerge from this pandemic stronger than before.


June 23, 2020
How COVID-19 is Changing the Business Continuity Landscape
Join us for an educational webinar June 24 that will provide valuable insight on: business continuity lessons learned from COVID-19, adapting to the changing landscape of business continuity, importance of accessible BC plans and efficient communication, and implementing plan testing to uncover gaps ahead of an incident.


June 23, 2020
Veridos launches eGovernment platform for protecting COVID-19 related documents
In the wake of the current pandemic, governments need smart solutions to safeguard their citizens and to ensure compliance with national crisis approaches. Consequently, Veridos, a world-leading provider of integrated identity solutions, presents its new eGovernment platform, VeriGO® TrueSeal. It allows for secure, convenient, and privacy-friendly digital attestation of sensitive documents that are essential for the management of the COVID-19 situation.


June 19, 2020
In Times of Crisis, Does It Make Sense To Shake Up Your Supply Chain?
It’s often tempting to think that recovering from major events such as the COVID-19 pandemic will be nearly impossible, due to its effect on our world and daily life, and the amount of effort and attention they consume. While this may be the case in some areas – for instance, it is certainly likely that mask-wearing will become more common during flu season and direct-to-consumer delivery will become more prevalent – in other places the pandemic will simply cement or continue to push along trends that were already evident prior to early 2020.


June 18, 2020
Back in the Saddle: Resuming Regular BCM Activities
Business continuity professionals have been justifiably absorbed in dealing with the COVID-19 pandemic, but the usual threats are still out there and it’s time to restart any regular BCM activities that were put on hold. … In today’s post, we’ll look at what business continuity management offices need to do to get back in the saddle in terms of carrying out their regular BCM activities.


June 18, 2020
Emergency Preparedness: COVID-19 Planning Considerations for the 2020 Hurricane Season
The COVID-19 pandemic has put a spotlight on State and Local government hurricane response plans that traditionally use congregate sheltering for displaced residents. Updating emergency plans today to account for COVID-19 considerations will not only help protect communities but will also likely speed post-event recovery.


June 17, 2020
What COVID-19 Can Teach Us About Seasonality
COVID-19 is causing a larger shift in many businesses that typical high seasons such as Christmas. While we can learn a lot of the data recorded during this time, seasonality should especially be taken into account during these unprecedented times as a result of COVID-19. However, it is difficult to get clear results due to the unpredictable actions of everyone who is spending more time in their homes, and therefore more time online.


June 16, 2020
How Companies Can Drive Productivity During the Pandemic
As many companies have had to take on an entirely new remote work environment and combat unexpected challenges, it becomes more important than ever to maintain productivity. Some have had to implement immediate plans of action within their workforce to help employees thrive in such an environment. Since the sudden surge in remote work is very new to many industries, it is still unclear whether or not it drives or depletes productivity in workers. There are several studies that found remote workers to be more productive, less stressed, and increase profits for the company. However, there are also a number of studies that suggest the opposite. Ultimately, the success of a remote workforce will depend on the existing systems in place and how invested the company chooses to be in supporting employees. To help drive growth and productivity in a remote work environment, keep these tips in mind.


June 16, 2020
You Can’t Stop. The Time to Plan for Office Re-Opening is Now
This webinar will offer insights and guidance into the planning efforts behind employees returning to the office will involve strategic thinking, detailed tactical work, and the flawless communication of both. Employees are going to be scared and, admittedly, they are going to judge leadership on how well the organization is prepared to protect them. Preparing for “Day 1” may take weeks.


June 15, 2020
Flexential® Announces Next Generation Backup-as-a-Service to Meet Increasing Demand for Data Protection Due to COVID-19 
Flexential, a leading provider of data center colocation and hybrid IT solutions, today announced its next generation cloud-based Backup-as-a-Service (BaaS) solution is available nationwide. This innovative solution provides more options on a secure, flexible and scalable environment to meet higher demands and more frequent backups needed during the new work from home reality of the COVID-19 pandemic.


June 12, 2020
Double Trouble: How to Handle Multiple Business Disruptions 
The events of the past couple of weeks have shown that modern organizations need to be prepared to cope with more than one disruption at a time. In today’s post, we’ll look at four steps you can take to make sure your company will be ready if and when it is struck simultaneously by multiple disasters.


June 11, 2020    
Pronto Recovery Offers Remote Work Solutions for Extended Periods of Time
As the second wave of COVID-19 begins emerging, businesses continue to scramble to protect their employees and offices. This new challenge points to employees continuing their new work from home schedule for a largely unknown, extended period of time.


June 11, 2020    
Expanded Resource Library Launched by AlertMedia to Include COVID-19, Hurricane Preparedness References
AlertMedia has expanded it resource library to help organizations with the impact of the Coronavirus as they prepare to reopen their businesses while also navigating the challenges of the impending hurricane season.


June 11, 2020
Understanding Ultraviolet (UV) Radiation and its Effects 
Ultraviolet (UV) radiation can be found on the light spectrum and comes in various strengths (wavelengths), some of which can be harmful to human skin and eyes. All radiation is a form of energy, which is usually invisible to the human eye.


June 10, 2020
What Is R0 and Why Is It Important? 
R0 or R0 is pronounced “R naught.” It’s a mathematical term that indicates how many people will be infected from a single person who has a disease. … For example, let’s say that R0 is 1. If I am infected, then I am apt to infect one other person. That person will go on to infect one other person and so on. The progression is 1+1+1+1. After 20 generations, there are 20 infected people.


June 9, 2020
FEMA Releases Business Emergency Operations Center Quick Start Guidance as America is Opening Up Again 
Engagement and integration of businesses and other organizations is critical as communities work to implement reopening plans aligned to the President’s Guidelines for Opening Up America Again and informed by available Community Mitigation Guidance and guidance for businesses and workplaces. The “Business Emergency Operations Center (BEOC) Quick Start Guidance” provides states, locals, tribes and territories with foundational concepts for establishing a Business Emergency Operations Center (BEOC) to support their response and recovery operations for COVID-19.


June 9, 2020
Going Back: Reconstitution Plans
As the COVID-19 pandemic continues, many organizations continue to ask themselves and local and state governments when they can bring employees back to the office, and start building towards normalcy again. … The “when can we go back?” question is best left for authorities, epidemiologists, and public health officials. We can, however, answer the “how” part of that question. How can businesses and organizations prepare for the return to the office/reopening and structure their reconstitution plans?


June 4, 2020       
COVID-19 Return-to-Work Guidance for Businesses: Prepare Your Workplace and Employees
By Agility Recovery
As more and more states and organizations are planning to reopen and return to the office, it is critical that businesses take action to prepare the workplace and employees for a safe and successful return. To aid in this transition, we have compiled best practices and considerations for businesses to include in their return-to-work plans.


June 4, 2020   
New Survey: COVID-19 and the Future of Supply Chain
The Business Continuity Institute (BCI) has launched a new survey for its upcoming report, COVID-19 and the Future of Supply Chain in partnership with Resilience360. All business continuity professionals are encouraged to participate.


June 4, 2020       
84% of Organizations Will Continue to Support Work From Home, But Most Aren’t Equipped to Do So Securely 
Nearly half of all of organizations (41%) have not expanded secure access now that most employees work at home. Those are the finding of Bitglass, the Next-Gen Cloud Security Company, which has just released its 2020 Remote Work Report, which analyzes how organizations have adjusted to support remote workers amidst the COVID-19 pandemic.


June 4, 2020
Johnson Investment Counsel’s Pandemic and Business Continuity Planning Enables Employees to Work Anywhere
Johnson Investment Counsel, one of the largest independent investment firms in the Midwest, and Evolve IP®, the world’s leading provider of remote working cloud solutions, today announced that a successful business continuity and pandemic planning test in October of 2019 has enabled the firm’s employees to seamlessly serve clients via remote work operations during the COVID-19 pandemic.


June 3, 2020
Adapting to Life in the New Permanent Alternate Workplaces
Many observers think the COVID-19 pandemic might result in a more or less permanent shift toward a large number of office employees working from home. In today’s post, we’ll look at what business continuity staff would need to do to adapt to alternate workplaces. … No one has a crystal ball to tell them exactly how the coronavirus pandemic will unfold and what the impact on the workplace will be, long term. … There is at least a strong possibility that many of the people now working remotely will continue doing so even after the current crisis has tapered off. … If that happens, it will require significant adjustments by business continuity offices. … We’re talking about long term, permanent adjustments, as opposed to the improvised responses people have been making to contend with the pandemic.


May 29, 2020   
Better Prepared for Future Crises: Recommendations from Risk Researchers
Although there were early warnings of an exponentially growing pandemic, most policymakers around the world were unprepared and reluctant to act when Covid-19 first spread from China around the world. Since then the crisis has led to unprecedented restrictions and triggered the worst recession since the Second World War. In an article published in the Journal of Risk Research, Aengus Collins, Marie-Valentine Florin (both EPFL International Risk Governance Center) and IASS Scientific Director Ortwin Renn analyze the key factors and offer recommendations on how we can better prepare for future crises.


May 29, 2020
DRJ Town Hall: Perspectives and Predictions Emerging from the Pandemic
This fireside chat with Bogdana Sardak and Jonathan Hartmann of Fusion Risk Management discusses what successes and trends they’ve observed in the marketplace, insights and recommendations for return-to-workplace and beyond, what program managers and practitioners should be thinking about when identifying areas of improvement, and how to succeed with a new executive focus on business continuity and risk management. They’ll also offer their perspective on how younger generations are challenging existing programs to innovate and evolve for a new normal.


May 28, 2020     
Business Executives and Other Leaders Share Their COVID-19 Experience
Image learning from more than 40 C-suite executives their organizations’ experiences in dealing with the Coronavirus. In Business Executives and Other Leaders Share Their COVID-19 Experience, a new Continuity Insights webinar, Tejas Katwala, CEO & Co-Founder of Continuity Logic will shares findings from 1:1 conversations with 40+ C-Suite executives and business risk and resilience leaders on COVID-19.


May 28, 2020    
How and When to Reopen Your Business 
By AlertMedia
The decision of whether to reopen your business is weighing heavily on the minds of many leaders today. On the one hand, every company wants to keep their employees and customers safe. At the same time, many people and businesses are on the ropes because of the sudden closures caused by this pandemic.


May 28, 2020     
Covid-19 Report – How Organizations Are Coping 
Several weeks ago, as many organizations were moving to remote work due to the COVID-19 pandemic, Earth Networks surveyed numerous professionals asking them how the outbreak was affecting their organizations.


May 28, 2020
Sidelined: The Strange Fate of BCM During the COVID Pandemic
As the COVID pandemic continues, I’ve noticed something strange regarding the role that organizations’ business continuity management offices are playing in dealing with the crisis. In many cases, it’s slim to none. … In today’s post, I’ll look at the extent of, reasons for, and costs of this perplexing trend. I’ll also share some advice for senior executives and BCM staff on how and why BCM offices can and should play a larger part in helping organizations respond to the pandemic.


May 22, 2020
DRJ Town Hall: Digital Transformation and Technology Managing COVID-19
Today’s slowdowns in business and closures of physical workplaces have given many companies a kick towards speeding up their pace of digital transformation. In this session, we discuss how to manage the acceleration of your digital transformation strategy to support remote work, collaboration and infrastructure upgrades, as well as the risks associated with going digital. Panelists: Jerome Wendt, Steve Gruber, and Selma Coutinho.


May 21, 2020
Emerging from the Lockdown: 6 Things to Think About for the Next Phase
The coming weeks will see most organizations begin making cautious steps back toward their previous way of doing business, though the situation remains fluid and some things might have changed permanently. In today’s post, we’ll look at six areas every organization should think about as it prepares to emerge from the COVID-19 lockdown and enter business’s next phase.


May 21, 2020
With Increased Risk of Flooding During COVID-19, AFC and APHA Release New Handbook for Local Officials to Address Potential ‘Dual Disasters’
Handbook provides most comprehensive guidance to-date for communities navigating sheltering at a distance, delivery of medical supplies, identifying responses for vulnerable communities, and more.


May 20, 2020
DRJ Webinar: Being a Leader in the Organization’s Resilience in the light of COVID-19
BCM practitioners have a holistic view of the organization and its processes, critical activities, and key stakeholders and saw their plans in practice during COVID-19. In this session and by providing real-life examples, Marie-Hélène will demonstrate how to reflect the learnings of COVID-19 using the Business Continuity Institute BCM lifecycle and Good Practice Guidelines (GPG). She will also address how organizations can have a strong impact and generate a return on investment within other areas, such as Integrated Risk Management and Cyber Resilience, as well as during smaller incidents.


May 21, 2020     
Is COVID-19 Disrupting Your IT and Business Resilience Delivery? 
Continuity Insights has scheduled an important webinar dealing with the unprecedented challenges organizations are facing as a result of the COVID-19 pandemic. Join us on May 27 as we address this critical topic during Delivering IT and Business Resilience During Times of Uncertainty.


May 21, 2020     
Under a Quarter of Businesses Will Return to ‘Old Model’ 
The latest Business Continuity Institute (BCI) report, Coronavirus – A Pandemic Response, indicates that many organizations will be forever changed by the COVID-19 pandemic.


May 21, 2020    
Five Tips for Maintaining Balance in Uncertain Times 
R3 Continuum has put together quick capsule summary that addresses the important of staying balanced in order to effectively move forward, especially during these dizzying times amidst the Coronavirus pandemic.


May 19, 2020
Answering The Top Return-To-Work Questions For Our Government Clients 
Stephanie Balaouras and Renee Murphy of Forrester Research hosted a webinar for those in local, state, and federal government responsible for planning their agency’s return-to-work protocols. Here are some of the most common questions and our answers for the benefit of everyone across industries planning the details of their return-to-work strategy.


May 15, 2020
Learning from COVID-19: 7 Lessons for Business from the Pandemic 
The results are beginning to come in. We are now far enough into the COVID-19 pandemic that we’ve started seeing some businesses pull ahead and others fall behind in regard to how well they’ve responded to the situation’s unique challenges. Since it’s never too late for an organization to start doing better, in today’s post we’re going to look at lessons from COVID-19, including what works and what doesn’t in terms of responding to the pandemic as an organization.


May 15, 2020
Jumpstart your Disaster Recovery and Remote Work Strategy 
6 Considerations for your Virtual Desktops. … Economic losses from 409 total natural disasters exceeded $232 billion USD in 2019 and closed the costliest decade yet, according to a new Aon (global professional services firm) report, Weather, Climate & Catastrophe Insight: 2019 Annual Report. Of the damages, only $71 billion was insured, so one can’t help but wonder if a portion of these economic losses could have been prevented?


May 15, 2020
DRJ Town Hall: Drive Career Resiliency During COVID-19 
Tracey Rice of Fusion Risk Management and Cheyene Marling of BC Management are guests on the DRJ Town Hall series with Vanessa Mathews of Asfalis Advisors. Join us for an interactive session and learn how to achieve career resiliency during COVID-19. We’ll cover everything from adapting to new working hours, virtual meetings, and working from home while effectively balancing leadership roles and family responsibilities. Plus, we’ll discuss the landscape of the current job market, how best to manage a current job search, and virtual networking opportunities.


May 14, 2020   
Preparing for Hurricane Season During a Pandemic
By AlertMedia
The pandemic has a certain way of putting things in perspective. Worries that seemed so important just a few months ago seem trivial today. Businesses have been forced to conjure up a new (and all too real) meaning of the word “resiliency.”


May 14, 2020     
Delivering IT and Business Resilience During Times of Uncertainty 
The COVID-19 pandemic has created unprecedented challenges for organizations. Organizations are struggling to adapt to new technologies, new workflows, and new ways of working. They need to ensure that today’s decisions make their employees safer, productive and more resilient, today and tomorrow.


May 14, 2020     
Managing Third-Party Risk During and After a Pandemic
As new insights are continually evolving, organizations around the world are trying to plan and develop their strategies for returning to the new “normal.” Some may be further along in the process than others, but organizations must take into consideration that their third-parties (i.e., vendors) and related supply chain ecosystems are facing the same challenges.


May 14, 2020     
Assessing Risk for a Reopening Business Amidst COVID-19
By Vincent Milano, FEMA
As restrictions are gradually being lifted during the COVID-19 pandemic, the Johns Hopkins Bloomberg School of Public Health has released the Operational Toolkit for Businesses Considering Reopening or Expanding Operations in COVID-19. Businesses looking to resume operations can use this toolkit to assess and mitigate their risk of transmitting COVID-19.


May 14, 2020     
Accounting for Multiple Crises: Mitigating the Effects of COVID-19 and Natural Disasters
How can companies alleviate and sufficiently plan for dual crises? The Coronavirus is top-of-mind for all businesses today. But the disruption doesn’t mean that other threats will simply disappear.


May 11, 2020
Why Scalability And Security Are More Critical To Businesses Than Even Before 
The COVID-19 global pandemic has changed our lives in just a few short months. The way we work, spend our money, relax, and connect with others is very different from how it was at the start of 2020. … Whether or not these changes are permanent, the current spikes in remote working and eCommerce activity—and the drop in demand faced by other sectors—have created a set of unique challenges that businesses are solving with cloud technology.


May 8, 2020
What is Your COVID-19 Re-Entry Plan? 
COVID-19 has caused the nation and the world to stop in its tracks. All but essential businesses have been shuttered. The financial markets are in chaos. And yet, you and your crisis management team need to be looking forward. The plan for re-entry during this pandemic is much different than any other crisis the world has seen – it is not possible just to “go back to work” once the stay-at-home orders are lifted.


May 8, 2020
COVID-19: A Long-Term BCM Challenge Without Precedent 
The crisis that is coronavirus has revealed key weaknesses in business continuity across all industries. New thinking is needed to make significant changes in order to create truly resilient organizations. Many disasters are slow-moving, generated by the aggregation of small failures that emerge out of normal conditions that conceal their nature. But COVID-19 is different – it is an extreme shock to the global system.


May 8, 2020
The Alarm Sounds: Managing a Crisis Event 
In this article we’ll give you a feel for what it’s like to face a crisis at your workplace as a member of a crisis management (CM) team. We’ll also share some tips on how the CM team can put its preparations and training into effect to ensure the organization’s response to the incident is as effective as possible.


May 8, 2020
The Irony of a BC Planner in the Spotlight
By and large, crises are a wet blanket to shenanigans. Obviously! But that doesn’t mean fun isn’t important. A positive work/life balance is essential when life is circumscribed by quarantines and social distancing. So, while this article does touch on COVID-19, what I really want to talk about is a good party.


May 8, 2020
The COVID-19 Coronavirus: How Organizations Can Better Prepare for Workforce and Supply Chain Disruptions 
The recent coronavirus (COVID-19) has created a sense of urgency among organizations worldwide to update their business continuity plans and review their operational resiliency. Having already been declared a “pandemic” by the World Health Organization (WHO), the coronavirus presents serious global economic consequences.


May 8, 2020
3 Ways to Prepare Your Business for Unexpected Disasters 
Everyone knows they should be prepared for disasters that could disrupt their business. We implement safeguards for cyberattacks, power outages, equipment failures, and natural disasters — all events that happen frequently enough to warrant our attention and where the threats and impacts are well-understood. But how do you prepare for a disaster that catches everyone — businesses, governments, even the World Economic Forum (WEF) — completely off guard?


May 8, 2020
I Was Forced to Make the Toughest Call of My Life 
Disasters are often sudden, unexpected, and very overwhelming. The COVID-19 pandemic has been all of those things. I have been involved in disaster recovery, business continuity, and crisis management for more than 30 years. I feel confident I’m well-read on most topics in our profession. I’ve read thousands of articles, listened to countless hours of presentations, and attended hundreds of board discussions, but nothing has prepared me for this.


May 8, 2020
Renewed Vigor: BC and Pandemic Planning 
The COVID-19 global pandemic has impacted millions, shut down the economy, closed thousands of businesses, and altered the way we view business continuity management and pandemic planning. For several years governments and companies have debated if pandemic planning was even necessary because of the low probability of an occurrence, notwithstanding the annual routine of seasonal avian influenza prevention.


May 8, 2020
DRJ Town Hall: “The New Norm” How and When do You Re-open Your Workplace? 
Over the next few weeks, many areas will begin to migrate workers back to a physical workplace. From an organizational standpoint, how do you prepare your organization for the next step in this extended recovery process?


May 7, 2020
Witt O’Brien’s Introduces the PandemicBuzz Podcast
Witt O’Brien’s has launched PandemicBuzz, a snapshot-in-time interview series, where crisis management, business continuity, and crisis communications experts talk about their current pandemic efforts, state of mind, and corporate path forward.


May 7, 2020
4th Edition Coronavirus Organizational Preparedness Report 
The Business Continuity Institute (BCI) has announced the release of the 4th edition of the BCI Coronavirus Organizational Preparedness Report. The report details BCI members’ and industry professionals’ input which builds a global picture of the impact of the pandemic on organizations and their reaction to it.


May 7, 2020
(ISC)² Survey Finds Cybersecurity Professionals Being Repurposed During COVID-19 Pandemic
(ISC)² – the world’s largest nonprofit association of certified cybersecurity professionals – has released the findings of a survey in which 256 cybersecurity professionals shared insights into their current work situations during the first several weeks of the COVID-19 pandemic.


May 7, 2020
10 Ways to Stay Sane & Active While Social Distancing 
We’ve been holed up for weeks, working from home, participating in countless ZOOM meetings, trying to stay sane, focused, and productive. And if you’re like most of us, you’re finding it a challenge to remain active. So, taking a quick break from our daily business continuity responsibilities, we think you’ll find that the following article authored by Julie Singh of Trip Outside provides some excellent advice and tips for staying sane and active while social distancing. Stay safe and enjoy.


May 4, 2020
Shelters in Places of the Mind: COVID-19 and Dementia
I am not a member of the medical profession, nor am I a scientist who can opine on the inner make-up of the COVID-19 virus. I am a leader in the business resilience industry, with an emphasis on the areas of risk management, emergency response and business continuity.


May 1, 2020
DRJ Town Hall: Fostering Resilience and Energy During the COVID-19 Pandemic
Panelists: Dr. Heidi Hanna and Paul Osincup


April 30, 2020
Are We There Yet? This Pandemic May Not Be Over Even When We Think It’s Over.
By Robert C. Chandler, Ph.D.
We are at a very important junction in the unfolding of this pandemic and preparing to make some critical decisions about “what might happen next” and whether it is time to return to life as normal. Thinking about this current COVID-19 pandemic situation from the vantage point of my study and teaching in the areas of health communication, crisis management, organizational preparation and contingency planning leads me to have both a sense of optimism and caution which suggests to me that now is the time for a bit of anticipatory foresight.


April 30, 2020
Business Continuity in the Age of COVID-19: Preparing Your Systems – and Culture
By Amy Hoyt, Point B
In the world of disaster recovery and business continuity, we’re used to thinking in terms of how we can put manual processes in place until IT and other automated systems can be recovered. But the need for social distancing during the COVID-19 pandemic has turned this challenge on its head. Now, as millions of employees vacate their workplaces to work remotely, organizations must find ways to quickly shift manual processes to their IT systems.


April 30, 2020
Leading in a Crisis: Communicating Successfully
We look at the current pandemic and see daily examples of effective communication, as well glaring examples of communication that can only be described as less than effective. As we’ve seen with government leaders, effective communication recognizes emotions, instills hope, and radiates confidence.


April 30, 2020
Avoid COVID-19 Contact Link in Text Messages
The latest Coronavirus scam uses text messaging to make people think they have been in contact with someone who contracted the coronavirus. Law enforcement officials are warning the public not to click a text message link which is believed to be phishing for personal information.


April 30, 2020
BCI Partners with FortressAS on Latest Pandemic Research
The Business Continuity Institute (BCI) has announced a partnership with Fortress Availability Services (FortressAS) on the BCI’s latest research project: Post-Pandemic: The ‘NEW’ Resilience Industry.


April 30, 2020
Tracking Plasma Donations for COVID-19 Treatment with Veoci
Recently you may have heard of the push to have COVID-19 survivors donate their plasma in an attempt to treat those who are currently afflicted by the virus. The idea behind this experimental treatment, as described by CNN, is that antibodies in the blood plasma of recovered patients could potentially help people fight off COVID-19.


April 30, 2020
FEMA: Coronavirus Rumor Control
FEMA helps the public distinguish between rumors and facts regarding the response to coronavirus (COVID-19) pandemic.


April 30, 2020
First Aid for Businesses Suffering From COVID-19
There is a good chance your business is affected by the COVID-19, the success of your recovery will depend on applying the right plan of action in the right dosages. … Survival is paramount but for many businesses but this can also be the moment to catapult their business to new heights. Apply to the affected area as needed, no prescription required.


April 27, 2020
Global Perspectives on the Value of Learning from Disasters
In the field of disaster management, learning from previous experiences – also known as “lessons learned” – is considered critical. Wise managers should not allow themselves to fall into same mistakes that happened to others, especially when they are geographically close or operate within the same business environments.


April 24, 2020
DRJ Town Hall: Successes in managing the impact of COVID-19
Panelist: John Beattie, Cheryl Carmel and Scott Ream


April 23, 2020
You Can’t Stop: The Time to Plan for Office Re-Opening is Now
We are all exhausted. Crisis management and business continuity departments have been in a perpetual state of activation for over a month, although it feels like years. Some teams may have hit a slight lull – as IT issues have been resolved and employees have gotten used to working from home. However, someday offices will re-open. Maybe it’s optimistic to think it will be soon, but it will eventually happen, and the required planning to get people back to their offices may dwarf the effort of having everyone work from home in the first place.


April 23, 2020
Leading in a Crisis: 3 Kinds of Resilience to Strive For
The current pandemic is composed of intense sprints during an enduring marathon. Leading an organization through COVID-19 means developing three types of resilience: personal, institutional and post-crisis.


April 23, 2020
COVID-19 the Culprit in Relentless Cyberattacks 
Cyber attacks are in hyper-mode, reaching historic levels, due the Coronavirus pandemic. Cybercriminals are responding to the present health crisis with an acceleration of attacks using a single theme (Coronavirus) like never before in our digital history. Countless victims are experiencing fraudulent phishing emails and text and voice messages.


April 23, 2020
5 Steps to Maintaining Business Resiliency During a Crisis
In a period of unprecedented global crisis, leaders recognize the need to remain focused, be collaborative and act with compassion. Now, more than ever, organizations must focus attention on those areas that can thrive in a post-COVID-19 world.


April 23, 2020
Inc. Offers Essential Business Survival Guide for the COVID-19 Crisis 
Inc. Magazine online has created a solutions center that offers expert advice on handling panicked customers, interrupted supply chains, webinars, Zoom meetings, hyper kids, and a work environment that changes by the hour.


April 23, 2020
Coronavirus Organizational Preparedness Report 3rd Edition Available 
The Business Continuity Institute has announced that the third edition of its Coronavirus Organizational Preparedness Report is now available for download from the BCI Knowledge Library.


April 18, 2020
How to Create a COVID-19 Task Force
As everyone is learning during the Coronavirus outbreak, pandemics are a unique type of threat. They last for months, provide new insights every week, and require organizations to adapt every day. With pandemics, it is more important than ever to be vigilant and proactive in your company’s response.


April 18, 2020
Cybersecurity Tips for When You’re Working from Home
With “stay put” orders now extended through at least the end of April, it looks like we’ll all be working from home for longer than initially expected. While there are some great perks to working from home – like no morning or afternoon commute and more time with family – you do need to be on high alert for phishing scams and cyber-attacks.


April 18, 2020
Make Sure Your Mobile Devices Are Virus-Free 
Cyber criminals are taking advantage of the Coronavirus crisis to target mobile devices with delivery of the latest COVID-19 information and updates. While apps may promise current data, they may also lead to the possibility of malware being installed on your device.


April 18, 2020
Creating Your COVID-19 Recovery Plan – 5 Steps to Consider 
Life constantly reminds us to expect the unexpected. Still, as organized and prepared as we strive to make our surroundings, there is no playbook dedicated to what we’re currently experiencing. However, no matter what our individual circumstances may be, now is the time to shape our future.


April 18, 2020
Coronavirus Response Solutions for Corporate 
Rave Mobile Safety has released a Coronavirus Response Info Sheet for corporations to monitor and quickly communicate changes to its employees about the ongoing coronavirus or COVID-19 pandemic.


April 18, 2020
My Experience With the Coronavirus

“I recovered from COVID-19.” Those are the words of Brian Zawada, Co-Founder and Managing Director of Avalution Consulting. Join Continuity Insights today for a special live audiocast presentation as Brian shares a compelling first-hand account of his personal experience with COVID-19 in the hope it will help others with the Coronavirus. NOTE: This special presentation is now available for on-demand viewing. View it here.


April 17, 2020
DRJ Town Hall: Best Practices in Supply Management During Pandemics.
A lively discussion with speakers who are facing various challenges that the pandemic has introduced into the supply chain. As lessons are learned, how do we incorporate these changes into our current supply chains? Panelists: James Green and David Halford


April 17, 2020
Business Resilience DECODED:  Crisis Leadership
A video version of the podcast with Vanessa Vaughn Mathews of Asfalis Advisors and Jon Seals of Disaster Recovery Journal.


April 17, 2020
When the Quarantine Ends: How to Be Ready to Reopen Your Company
Sooner or later, the danger of coronavirus will recede, the quarantine will be relaxed, and companies will be able to move toward resuming normal operations. In today’s blog, we’ll share some steps you can take to reopen your company and help you manage what is sure to be a welcome but daunting transition.


April 16, 2020
Practical Steps to Ensure a Bank’s Business Continuity During a Pandemic
A pandemic is a very particular and very terrible type of crisis. Unlike other crises such as earthquakes or cyberattacks which impact the bank’s infrastructure, pandemics directly impact its people – employees, vendors, suppliers – who might be unable to perform their jobs. Further, customers cannot do business in usual ways.


April 15, 2020
The Future of Disaster Recovery for SaaS and PaaS
Servers are down and many services are slowing as demand rises but supplies flounder. Whether it’s headcount, bandwidth, or inventory, the world is struggling to feed the monster of online activity. According to The Verge, the uptick in online activity due to COVID-19 has already caused major Microsoft Teams outages in Europe, while other SaaS and PaaS providers prepare for increased usage.


April 10
DRJ Town Hall: We’re all working from home. So what does that mean? And when/how do we move back?
With many companies requiring employees to work from home, how do you minimize risks and increase productivity? A discussion with industry experts on the many challenges introduced by entire workforces working remotely. Plus how and when should we consider a move back to offices? Panelists: Kim Hirsch, Terence Lee and Margaret Millett.


April 9, 2020
Start Information Sharing for Recovery Now
Restarting the world economy after that COVID-19 crisis starts to ebb is going to be hard. We’ve never turned the world off for everything other than essential services (and kudos to every health care, power, public safety, security, truck driver, and anyone else who can’t be sheltering at home because we’re all relying on you!).


April 9, 2020
COVID-19 – Lockdown, Free Crisis Management Exercise Available From Crisis Guardian
In preparation for the next phase of COVID-19, business continuity education, training, and awareness specialists Crisis Guardian, have released a free crisis management exercise giving organizations the opportunity to prompt their crisis teams to consider the current and future impacts of the pandemic.


April 9, 2020
Tips for Working From Home During the COVID-19 Pandemic
Creating a routine, treating home like work, taking advantage of the flexibility, staying focused, and being disciplined. They’re just a handful of extremely practical tips for making working from a stress free, effective, experience.


April 9, 2020
Mapping Dependencies and Minimize Risk for Your Organization During Coronavirus
With the dramatic disruption of global supply chains, it’s anyone’s guess when we’ll experience a return to normalcy. Presently, our focus on public health and welfare is paramount. But at the same time organizations need dedicated approaches to creating more resilient supply chains, which will be essential not only to their own survival, but to the global economy in the long run.


April 9, 2020
6 HR Initiatives for Maintaining Employee Performance & Engagement During Coronavirus Pandemic
Organizations need to focus on employees’ emotions related to the coronavirus pandemic to restore productivity and deliver on employee experience, according to Gartner, Inc. The significant impact of the COVID-19 outbreak on employees’ personal and work lives is leading to employee anxiety, frustration and burnout.


April 9, 2020
BCI Releases Second Edition Coronavirus Organizational Preparedness Report
The results of the Business Continuity Institute’s (BCI) second edition Coronavirus Organizational Preparedness Report provide encouraging evidence of improvement in the actions taken by organizations in the fight against COVID-19.


April 8, 2020
Managing Crisis in an Interconnected World
Following the journey of an organization from manual, to automated, to intelligent requires bringing together the employee experience, management of emerging technologies and dispersed locations. Added complexity to solve today’s problems includes inter-agency cooperation, blended workplaces with standard and contracted employees, and large scale, long term challenges that can be addressed using the basic principles of notification systems.


April 7, 2020
Five Steps to Creating a Viable Personal DR Plan
During this time, perhaps more so than any point in recent history, individuals in all professions will work remotely. Whether in branch offices, home offices, or at kitchen tables, more people than ever find themselves in this situation. If you count yourself among them, you should take steps to protect and recover the data you create and store locally.


April 7, 2020
Significant Percentage of Organizations are Drastically Unprepared to Address Supply Chain Disruptions
Prevalent, Inc., the company that transforms how you manage third-party risk, and Shared Assessments, the member-driven leader in third party risk assurance, today announced a new report, Third-Party Risk Management: The 3rd Rail of Security & Compliance, which provides deep insights into current trends, challenges and initiatives impacting third-party risk practitioners. The findings clearly illustrate that many companies are not dedicating proper resources to assess third-party risks, and those that are still lack confidence in their program. As a result, there are real consequences including loss of revenue, loss of productivity, and loss of reputation – all of which can jeopardize resiliency and are amplified given today’s supply chain concerns related to COVID-19.


April 3, 2020
DRJ TOWN HALL: A Deep Dive on Reputational Management Through Crises
A discussion with experts around the do’s and don’ts around managing reputational issues throughout the COVID-19 pandemic crisis. Communicating with customers, meeting customer needs, monitoring social media and more. Panelists: Phil Lambert and Mike Mooney.


April 3, 2020
Maintaining Business Continuity During the Coronavirus Outbreak with Mass Notification
The coronavirus outbreak has changed the way many organizations conduct their business. Remote work has become a necessity in the age of social distancing, while other groups have had to shut down entirely because of the guidelines put forth by federal and local governments. A main concern for many organizations that are looking to maintain their business continuity during this disaster is how they share important updates with their workers when they are not in their typical facilities.


April 2, 2020
Make Cloud Desktops Part of Your Disaster Recovery Plan
During a business disruption caused by a natural disaster or a health emergency, it’s safer for employees to stay away from the office. But this means they can’t access their physical desktops. The COVID-19 pandemic offers an opportunity to look at how cloud computing – and specifically cloud desktops – can help organizations keep their employees safe and secure while also maintaining business continuity and productivity.


April 2, 2020
RockDove Offers Best Practices From COVID-19 Playbook
To help organizations share trusted information with their people during this unprecedented public health crisis, RockDove has worked with industry experts to create a COVID-19 Playbook, available via its crisis management platform, In Case of Crisis.


April 2, 2020
Cyber Criminals Target Zoom Domains in Wake of COVID-19
Online communication has become the norm as we deal with the impact of the Coronavirus. But as our online usage of platforms like Zoom increases, cyber criminals have stepped up their efforts as well.


April 2, 2020
BCI Launches Survey for New Pandemic Response Report
The Business Continuity Institute (BCI) has partnered with Clearview Continuity & Assurance to produce Pandemic Response – A Coronavirus Focus, a relevant and valuable report for the resilience community.


April 2, 2020
Noggin Modules for Coronavirus (COVID-19) Response
Global safety and security technology for incident management and organizational resilience provider Noggin has developed two free Noggin Epidemic Response Modules – one for businesses managing their corporate response to COVID-19, and one for public health authorities and healthcare agencies.


April 1, 2020
Disaster Recovery Journal and Continuity Insights Pledge Unity During the COVID-19 Crisis
Bob Arnold, president of the Disaster Recovery Journal and Robert Nakao, publisher of Continuity Insights, have announced a collaboration of resources to ensure that business continuity/disaster recovery professionals are well-informed as they combat the COVID-19 crisis.


March 30, 2020
Zawada: I Recovered From COVID-19
It’s been an incredibly difficult couple of weeks. We’ve all witnessed incredible societal upheaval, and on a personal level (on March 16th) I learned that I tested positive for COVID-19. Thankfully, I have fully recovered, and I thought it would be a good time to share my experience in case it helps others.


March 26, 2020
Working Remotely over the Long Haul: Living with COVID-19 as a Business
Due to the coronavirus pandemic, many of the organizations we work with have now had their work-from-home programs running for a week or two. In today’s post, we’re going to look at how to make such programs succeed over the long haul.


March 26, 2020
Swan Island Networks Launches TX Global Alerting Service for COVID-19 and Emerging Risks
SaaS security intelligence provider Swan Island Networks has announced the introduction of its TX Global Alerting Service which provides credible, curated, targeted intelligence about COVID-19 and other global threats at affordable price points.


March 26, 2020
New White Paper: Are You Ready for the Next Pandemic?
A Focus on Behavior and Communications for COVID-19 Planning & Preparedness
Internationally known consultant and educator Steven M. Crimando, founder and principal of Behavioral Science Applications, an innovative operational risk management consulting firm based in the New York Metro Area serving a global client base, has made this new white paper available to all Continuity Insights subscribers.


March 26, 2020
COVID-19 and Your Response
You can’t get very far these days without hearing about how the COVID-19 virus or ‘coronavirus’ is having devastating impacts in some countries and causing significant supply-chain issues in others. Many people are now scrambling, looking for a specific pandemic plan that they can put in place should COVID-19 impact their company. Most do not realize that if they have been planning for ‘the big 4 results’ of any business interruption: no building, no people, no systems and no third-party suppliers, along with following the direction of health authorities, they likely have everything they need.


March 26, 2020
Free COVID-19 Management System Available
Adaptive BC Solutions is providing their COVID-19 Management System™ free to business continuity professionals. The system was built from the ground up with the sole purpose of helping organizations manage COVID-19.


March 26, 2020
Writing a Coronavirus Management Plan in 7 Steps
As prepared as you organization may, you most likely didn’t anticipate the Coronavirus. Patrick Gray, contributing writer for TechRepublic, has compiled a relatively straightforward response for creating a COVID-19 management plan.


March 26, 2020
Everbridge Launches COVID-19 Shield SaaS and Rapid Deployment Templates
Critical event management firm Everbridge has announced the has launch of COVID-19 Shield, a new set of Coronavirus Protection Solutions designed to protect the safety of employees and customers, maintain business operations, safeguard supply chains, and reduce costs and liabilities stemming from the impact of the global coronavirus pandemic.


March 26, 2020
Free Access to Coronavirus Dashboard
Early Alert is offering Continuity Insights subscribers free access to their Coronavirus Dashboard. In addition, daily Situational Reports with detailed Coronavirus information are available each morning by emailing pcunnane@earlyalert.com.


March 26, 2020
Follow a Five-Phase Approach for Resilient Business Models During Coronavirus Disruptions
A five-phase strategic and systematic approach to strengthen the resilience of organizations’ current business models is key to continuity of operations during the coronavirus pandemic, according to Gartner, Inc.


March 26, 2020
A New Capability for Situational Awareness (Focus on COVID-19)
TX Global provides ongoing alerting and 24/7 dashboards tracking Coronavirus around the world and the ability to set up automated monitoring of threats within a specific radius of your most valuable assets. During “A New Capability for Situational Awareness (Focus on COVID-19),” a new Continuity Insights webinar, Pete O’Dell, Founder of Swan Island Networks, and Juli Morse, Vice President of Customer Success, will give viewers a first look at its new TX Global Alerting Services with a focus on COVID-19 sources and alerts.


March 25, 2020
COVID-19 Pandemic – The Top Ten Things You Need to be Doing Right Now
This webinar Regina Phelps focuses on what you should be doing right now…the intention is to help you refine your current efforts or drive you to action if you have not considered these critical issues.


March 19, 2020
Curated New Site Provides Daily Coronavirus Updates
To keep the business continuity community up-to-date on the Coronavirus (COVID-19) with important news articles and statistics on this topic, Infinite Blue by BC in the Cloud has created a C-19 Daily webpage. Infinite Blue’s team of certified Business Continuity and Emergency Managers are pulling together the best resources available and posting every morning to the site.


March 19, 2020
R3 Continuum Announces COVID-19 Support Team
Disruptive event management firm R3 Continuum (R3c) has formalized a COVID-19 support team to harness its deep expertise and resources, making them available for organizations that are navigating the fast paced and compounding impacts of this global pandemic.


March 19, 2020
Pandemic: Business Continuity Threat, Impact and Response
Every day there’s new, scarier information about the on-going spread of the Coronavirus. An outbreak of any virus is bound to affect your business in a variety of ways. Do you have a plan for managing it? Does your team know what to do and how to handle an office epidemic? Download this white paper to help equip your company in mitigating a virus outbreak and maintaining productivity during this time.


March 19, 2020
Managing With Resilience in a Time of Uncertainty
With global business severely impacted by the Coronavirus (COVID-19) outbreak, the MIT Sloan Management Review has assembled a dozen timely articles providing relevant advice to help professionals manage and work effectively despite uncertainty.


March 19, 2020
Fusion Introduces Online Pandemic Readiness Toolkit as a Resource for Organizational Resilience Around COVID-19
Fusion Risk Management has announced the launch of a Pandemic Readiness Toolkit – Powered by Fusion, to provide timely, critical, and reputable data, insights, and resources to help ensure organizational resilience during the COVID-19 pandemic.


March 12, 2020
Free Pandemic Plan Template
With Coronavirus in the global news, a new pandemic plan template from Avalution Consulting will help confirm that you’re on the right track and ready to confidently address this risk as you continue to field questions about your pandemic planning.


March 9, 2020
Let’s Play Defense Against COVID-19!
As the COVID-19 virus continues to spread, your business could face high absentee rates. For this reason, your business should have a defense plan to help slow the spread and reduce the workforce impact. One step in this process is to provide a clean environment for employees and visitors alike.


February 27, 2020
Responding to the COVID-19 Outbreak
Business Resilience DECODED podcast interview with Dr. Lisa Koonin


February 19, 2020
Everbridge Launches Coronavirus Risk Data Enhancement for Critical Event Management
Critical event management provider Everbridge has introduced a new specialized risk intelligence package to assist organizations with managing the impact of the coronavirus on their people, assets, customers, facilities, supply chains, and brand.


February 19, 2020
Coronavirus Preparedness Resource Kit
Agility Recovery is providing free educational resources to help organizations keep their workforce trained and safe including a Coronavirus Preparedness Resource Kit to learn about the immediate steps to take when preparing for a viral outbreak.


February 6, 2020
Workforce Continuity During a Pandemic: Is Your Business Ready?
With the increase in global transportation and urbanization, epidemics caused by a new influenza virus are likely to occur. As such, workforce continuity strategies should be a top priority to business continuity and emergency management practitioners. During a pandemic, absenteeism rates can climb to as high as 20-50 percent due to employee illness, caring for sick family members, fear of contagion, or lack of medical, public, or transportation resources. Employees are the revenue and profit drivers of most businesses, so early workforce continuity planning is essential as every person who becomes ill is likely to miss a few days too many weeks of work.


January 30, 2020
Coronavirus Update: Pandemic & Infectious Disease Pandemic Planning
When you pull out your old Pandemic Plan to review or are creating a new one from scratch, take a moment to rethink the plan and how it can be more helpful in more disease situations, not just the “once-in-a-blue-moon” event such as a global pandemic. There is a more useful way to view this important document – as an “all-purpose” disease plan rather than just a global pandemic guide. Consider making an Infectious Disease & Pandemic Guide.


Service Provider Resources

Coronavirus Preparedness Resource Kit
Pandemic Communication Template
On-Demand Webinar: Protecting Your People and Your Business During a Pandemic
Learn about Expedited Onboarding with AlertMedia
Pandemic Planning Guide
Sample Plan Template
Pandemic Plan Template
C-19 Daily webpage
Pandemic Response Information
Contact Us
Webinar: Beyond Backup: Taking a Cloud-Native Approach to BC/DR
Gorilla Guides: Everything You Need to Know About Ransomware and Disaster Recovery
Coronavirus Threat Landscape: Regional Reports
Pandemic Readiness Toolkit
Free-COVID-19 Playbook + In Case of Crisis = Your People with Trusted Action Plans
Shield your business from Chaos
COVID-19 and your response
AskBetsyBCP
Webinar: No Business Continuity Program is Complete Without an Effective Crisis Communications Plan
Covid-19 Best Practice & Resources
On-Demand Webinar: Preparing for a Pandemic
Free Pandemic Plan Template
Coronavirus Response Solution for Corporate and Healthcare (watch this brief video)
Regroup Mass Notification Brochure
Tips for Managing a (Suddenly) Remote Workforce due to COVID-19
Webinars: Resilience 2020
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An Update from Veoci on coronavirus (COVID-19)
Explore Our Webinar Series on COVID-19 (Coronavirus)
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Pandemic Resources

Centers for Disease Control and Prevention (CDC)
World Health Organization (WHO)
Federal Emergency Management Association (FEMA)
U.S. Small Business Administration (SBA)
Johns Hopkins Medicine
Regina Phelps, CEM, RN – crisis management, exercise design & pandemic planning expert
Lisa Koonin, Ph.D. – former CDC infectious disease expert
Continuity Insights

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