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Most Execs Expect Another Major IT Outage In 2025
An international survey reveals 88% of IT and business executives predict an incident as large as the July global IT outage to happen in the new year.
Service disruptions remain a critical concern for IT and business executives: 88% of respondents to a new PagerDuty, Inc. survey believe another major incident as large as the July 2024 global IT outage will occur in the next 12 months. The digital operations management company surveyed 1,000 IT and business executives who were director level and above, from the U.S., U.K., Australia and Japan. The results illustrate how critical it is for companies to implement efficient processes and strategies for preventing major incidents and mitigating damages, while maintaining customer trust.