Chris Butler, MBCI CISM, Lead Principal Consultant for Risk and Resilience, Sungard Availability Services recently took a look at the lessons companies have learned about flexible working solutions and adapting for the future as employees have been relocated to home office environments.
The people element is a key, often overlooked consideration. In this analysis, which appears on Continuity Central.com, Butler takes a hard look at the complexity surrounding data and systems access, employee uncertainty, not understanding end users, not understanding pressures on personnel, a lack of planning and preparation, and steps for success.
The full post via Continuity Central.com.