How will Gen X and Millennials change the BC landscape? As the power base within companies continues to change include more of these professionals, crisis management and business continuity programs will need to adapt.

Our industry must find ways to communicate and implement our programs in better ways. In her presentation from the 2017 Continuity Insights Management Conference, Grace Burley of Strategic Crisis Advisors explored how to best use metrics and the power of a great story to communicate with Gen X and Millennials to get their buy-in and develop plans and tools to support them. Her presentation from the conference is now available for the business continuity community.