As business continuity professionals, we focus on the importance of a variety of factors and one of the keys to embedding business continuity in your organization is staff welfare. Staff welfare is ensuring that your staff not only feel supported during a disruption, but that they understand their roles and responsibilities during a disaster. If employees and stakeholders aren’t supported and their needs not met, can an organization guarantee that they will respond proactively to a disaster?
This year marked the 16th anniversary of the 9/11 terror attack. The ongoing impact of the attacks is still widely spoken about today, and they brought to light the importance of planning and business continuity.