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The onset of Covid-19 resulted in businesses adapting responsive measures to mitigate its impact on business continuity, whether accessing documents online to conducting business remotely.

All industries adapted to this accelerated digital evolution while the legal sector lagged. By chance, dispute resolution is becoming a focal point for the sector.

Traditional dispute resolution is lengthy and expensive and was done in person in the eyes of the court. Today, blockchain technology allows online mediation and arbitration as alternative dispute resolution is known as online dispute resolution (ODR), significantly lowering dispute costs.

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