BC Management (powered by Witt O’Brien’s) published its 11th Crisis Management Report, which examines how various crises impact organizations, including operational downtime, employee impact, organizational losses, and financial damage. The report also assesses how organizations prepare for crisis management and use lessons learned to strengthen their resilience strategies.
Top Findings Include:
Gaps in Pre-Planning – While many organizations believe they are well-prepared for crises, the data reveals significant discrepancies between perceived and actual preparedness.
Technology Disasters Impact – Technology-related incidents, including software issues, cyber attacks, and network outages, rank among the top five crisis impacts, surpassing natural and human-induced disasters.
Balancing Technology and Resilience – Organizations strive to advance their technology while enhancing resilience management by integrating risk disciplines, improving supply chain resilience, and driving program metrics.
The Value of People – People remain the greatest asset in building resilience. However, fewer organizations plan to increase full-time, permanent staff next year, opting instead to maintain current staffing levels compared to 2023.
A complimentary copy of this report is available.