The 2017 Continuity Insights Management Conference will have three featured keynotes sharing their experience and expertise on a range of topics that impact the resiliency and integrity of organizations large and small. These speakers will generate new ideas and discussion topics and challenge you to think about the resiliency of your business in a new light.
Dr. Andrew Pena, SPHR, MBA, Assistant Vice-President for Human Resources, New Mexico State University, will kick-off the conference with “Institutional Knowledge! When Good Employees Leave, What Do We Really Lose and How Do We Retain It?” Every day when a good employee leaves they take with them a very valuable asset – their institutional knowledge or memory. As a result, a substantial amount of work, business, and operational knowledge will be difficult to replace or duplicate if internal systems to retain or document this type of knowledge are non-existent. Dr. Pena will share his experience and insights on this increasingly crucial topic.
There’s a good chance your company has considered the operational aspects of a crisis. But, has it considered how to handle the legal consequences that could include waiver of the attorney-client privilege, government or regulatory oversight, sentencing of the company or other wrongdoers, the possible need for an internal investigation and significant litigation? Has your company considered the urgent need for truth in a crisis in the age of “alternative facts”? Will your company be the target of Presidential tweets in a badly handled crisis?
Stephen Williger, Esq., a partner in the Business Litigation practice group of Thompson Hine LLC will deliver the Tuesday, April 25 keynote, discussing “Legal Aspects of Corporate Crisis Management.” His presentation will deal specifically with the legal aspects of pre-crisis planning, mitigation, remediation, and recovery, explaining the critical considerations in clear language for practitioners of all levels and experience.
Leadership is the most influential and critical element of successfully managing a contingency or crisis. Despite this seemingly obvious fact – many executives and managers remain ill-prepared to function as good leaders during these urgent situations. Robert C. Chandler, Ph.D., Professor of Communication, Lipscomb University, will call our attention to those who choose to do the right things even at the most difficult times with his presentation “When Doing the Right Thing is the Right Thing to Do: Models of Good Contingency Management Leadership.” He’ll review the marks and traits of positive leadership which apply at the executive level down through localized managers. Several mini-case studies will be reviewed that illustrate positive leadership by a focus on doing the right thing despite the challenges of the situation or crisis to be managed.
Registration is now open for this year’s conference to be held April 24-26, 2017 at the Marriott Denver City Center, in Denver, Colorado.