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RockDove Offers Best Practices From COVID-19 Playbook

To help organizations share trusted information with their people during this unprecedented public health crisis, RockDove has worked with industry experts to create a COVID-19 Playbook, available via its crisis management platform, In Case of Crisis.

The information, templates and protocols in the Playbook enable organizations to share reliable guidance and updates with employees quickly and effectively.

Additionally, RockDove is highlighting information from the Playbook’s protocols for anyone to share to guide your employees through this tough period. The current focus is centered on cleaning for the home and workplace after a team member has fallen ill with the virus and is reprinted here with permission.

Environmental Cleaning After Sickness (Household)

  1. Wear disposable gloves when cleaning and disinfecting surfaces.
  2. Discard gloves after each cleaning.
  3. For disinfection, use diluted household bleach solutions, alcohol solutions with at least 70% alcohol and EPA-registered household disinfectants.
  4. For soft, porous surfaces such as carpet, rugs and drapes, clean with the appropriate cleaners BEFORE laundering the items in line with the manufacturers’ instructions.
  5. Launder all items using the warmest appropriate water.

Environmental Cleaning after Sickness (Workplace/Community Location)

  1. Close off the areas used by the sick person and wait as long as is practical before beginning to clean – if possible 24 hours.
  2. Open outside doors and windows to increase air circulation.
  3. In the cleaning and disinfecting, focus on the most frequently touched services.
  4. For disinfection, use diluted household bleach solutions, alcohol solutions with at least 70% alcohol and EPA-registered household disinfectants.
  5. Cleaning staff should wear disposable gloves and gowns for all tasks in the cleaning process.
  6. Gloves and gowns should be removed carefully to avoid contamination of the wearer and the surrounding area – and hands washed after the removal of the gloves and gowns.
  7. Cleaning staff should immediately report breaches of the cleaning protocols – for instance, a tear in the gloves or any other potential exposure.

Sources for Further Information and Updates
The latest official national & international updates are available here:

  • Centers for Disease Control & Prevention (CDC)
  • Department of Health & Human Services (DHHS)
  • Food & Drug Administration (FDA)
  • Occupational Safety & Health Administration (OSHA)
  • World Health Organization (WHO)

More information on RockDove’s special edition of the In Case of Crisis App can be found here.

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