A2: Managing Risk Means Never Having to Say “I’m Sorry”
Mary Herbst, YMCA of Minnesota
Come learn how to set up a Risk Management program either from scratch or building on an already established program. As the Sr. Director of Enterprise Risk Management for the second largest YMCA Association in the Country, the speaker will take you through the process of how to learn about a large and complex organization, establish what the key risks are, how to prioritize them, and then manage and mitigate them. In addition, learn how COVID changed the landscape of these risks and how this non-profit incorporated that into the risk landscape.

B7: Focusing Your Executives’ New Appreciation for Business Resilience Post-COVID
Grace Burley, Witt O’Brien’s
How many pandemic scenarios had we all written prior to 2020? While Global Pandemic has always been on our collective crisis management and business continuity planner radar, we now have management’s full attention. So how do we leverage it? In this presentation Grace Burley, Managing Director for Witt O’Brien’s will outline tangible, tactical steps for crisis management and business continuity planners to leverage leadership’s new appreciation for business resilience. Addressing both crisis management and business continuity lessons learned from COVID, the presenter will outline potential steps to drive your program forward. Some of the topics will include: involving your business leaders more deeply, revamping of plans and tools, and how to plan for the next crisis (that will be different from a pandemic). We have a golden opportunity to dramatically improve business resilience. Let’s not waste it.

B8: Searching for Risk in All the Wrong Places
Geary Sikich, Logical Management
Much like the song, “Lookin’ for Love in All the Wrong Places” sung by Johnny Lee, risk management professionals need to ask the question “Are we searching for risk in all the wrong places?” Are risk professionals being deluded or deluding themselves by seeing risk based on media driven analysis; applying outmoded tools, models, etc. that no longer reflect the reality of risk?  COVID-19 has captured headlines as the pandemic rages worldwide. So, much of risk management seems to be focused on COVID-19 impact, “the new normal,” and “the great reset” as touted by high profile consulting firms like McKinsey & Company, Booz Allen, PriceWaterhouse, Boston Consulting Group, and sage gurus. The coronavirus, like all viruses, mutates nearly constantly, and while our attention is focused on the COVID-19 headlines, are risk professionals taking into account the touchpoint relationships to other risks?

C10: Evolve! Real World Steps to Leverage Today’s Crises for Tomorrow’s Resilience
Jason Jackson, Infinite Blue

Real-world talk and experiences around what it takes and how to grow your program to achieve greater future organizational resilience with Jason Jackson, former head of Global Emergency Management / Business Continuity for Walmart and Chief Security Officer for the Great American Outdoors Group (Bass Pro Shops, Cabela’s, Big Cedar Lodge, White River Marine Group).  Attendees will walk away with valuable and practical action steps to apply to their own programs and organizations in developing a holistic approach towards constant program evolution to achieve greater outcomes.

D4: Developing KPIs for Organizational Resilience
Vik Bhatia, United Nations
The presentation will provide an overview of the ORMS (Organization Resilience Management System) at the United Nations headquarters. The discussion will cover how the Key Performance Indicators (KPIs) and criteria for completion or percentage completion were developed. Other essential topics include KPIs: key components of Policy, Governance, ME&R, Risk management and Planning; reviewing the rating structure; compliance criteria – partial or full compliance; and percentage compliance. Then finally, present the status of preparedness of business units on a dashboard for senior managers and for reviewing the progress on maturity.