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New White Paper Explores Managing the Human Element in Critical Events

Managing The Human Element in Critical Events: 5 Key Concepts For Leaders and Planners explores the challenges faced when managing critical events, as well as strategies and techniques for mitigating and managing pressure-filled critical event situations. The white paper is authored by noted crisis management expert Steven Crimando, MA, CHPP.

Key topics discussed include:

  • Three types of community/organizational behavioral response to critical events
  • Anticipating phase-specific and hazard-specific reactions
  • Understanding the “behavioral footprint” of critical events
  • The importance of the “bookends” concept in behavioral response
  • Understanding and managing operational stress
  • Developing effective behavioral countermeasures

Download the white paper here via Everbridge.

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