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Continuity Insights Staff
leadership
Duplicating Institutional Knowledge When It “Walks Out the Door”
Every day when a good employee leaves their job, they’re “walking out the door” with a very valuable asset. They leave with the valuable information they learned about their jobs, or what you trained them on. Whether it be only for a year or so, or if it was for more than 20 years, they leave with their institutional knowledge or memory. This is what happens to an organization loses its best, brightest, most experienced and knowledgeable employees. Dr. Andrew Pena, SPHR, MBA, Assistant Vice-President for Human Resources, New Mexico State University, will share his experience and insights on this increasingly crucial topic – Institutional Knowledge! When Good Employees Leave, What Do We Really Lose and How Do We Retain It? during the opening keynote to the 2017 Continuity Insights Management Conference.
Welcome to Denver – Mile High Resiliency
How can you achieve new heights of resiliency within your organization? The 2017 Continuity Insights Management Conference scheduled for April 24-26 in Denver, Colorado, offers an inside track. More than 60 featured sessions and seven individual educational tracks highlight the 15th annual meeting. The conference educational tracks are devoted to Case Studies, Trending Topics, Program Development & Advancement, Measurement, Metrics, and Maturity, Emerging Technology, and Professional Development, as well as the highly-anticipated “Ask the Experts” panels. The full conference program, including speakers, sessions, plenaries, and panel discussions, is now available here.
When Doing the Right Thing is the Right Thing to Do
Models of Good Contingency Management Leadership Plenary Session P1: Robert C. Chandler, Ph.D. – Professor of Communication, Lipscomb University Leadership is the most influential and critical element of successfully managing a contingency or crisis. Despite this seemingly obvious fact – many executives and managers remain ill prepared to function as good leaders during these urgent situations. This session calls our attention to those who choose to do the right things even at the most difficult times. The presentation briefly reviews the marks and traits of positive leadership which apply at the executive level down through localized managers. Several mini-case studies are reviewed that illustrate positive leadership by a focus on doing the right thing despite the challenges of the situation or crisis to be managed.
