By Eli Taylor, Vantoday:
Every business or organization must ensure the continuous delivery of products and services at all times. Providing business continuity during office relocation is the primary issue. Proper planning is vital before executing the process. The management or the business owners need to work on procedures of avoiding inconveniences after a moving operation.
The primary key to ensure business continuity is proper scheduling before the moving day. Making prior arrangements with an expert in the moving industry is the way to go. A professional office moving expert or company would assign a project manager to work with you. The manager must ensure a smooth transition by updating the clients before and after the moving process.
Another critical factor to consider before moving a business is timing. The best time to relocate a company must be but not limited to the low season. The secret here is to study the market and identify the high and low seasons. Shifting over the weekend is a good idea to avoid weekday commotions and distractions.
Constant communication with clients is essential during the moving process. The virtual or office assistants must maintain regular communication between the business and the clients. Remote access to the company’s data by the staff would work magic. The process would ensure answering of every mail or a call from the customers. Besides, hosting the company’s phone system during the moving process is a professional move.
The employees must prepare themselves before the moving day. It gives them time to arrange office content and private property separately. Besides, it avoids time wastage when organizing themselves in the new location. It is advisable to allow every employee to pack their belongings to avoid inconveniences. They could supervise the process if a office moving company is involved. Carrying out the process is advisable to avoid stopping the entire business activities depending on the nature of the company. Besides, it would allow continuity with the business activities without inconveniencing the clients.
The very critical factor involves notifying the customers of the moving plan. The best way to execute this process is by alerting the customers through the website. Some businesses do not have sites and might use other means like emails and texts. Doing it manually through letters to loyal customers might be a good idea because the business needs them after moving. The businesses without websites must find means of alerting customers. Additionally, providing reference contacts is very critical. The customers might make phone calls for confirmation and expect someone to answer them.
The moving process is a very costly affair in both resources and time. If you cannot supervise the process, assign a representative to take the task. The aim of monitoring or having someone do it is to avoid downtime. The installation process of office and other business equipment need careful supervision. Besides, the packing and unpacking of the company or business property require control to identify what comes or goes first. The essential items come first, and that is how to ensure business continuity when moving offices.
