Contact Us

Continuity Insights Management Conference

Rothstein Publishing has made The Perfect Apology, written by James E. Lukaszewski, available as a free white paper download. Lukaszewski is the author of the landmark book Lukaszewski on Crisis Communication: What Your CEO Needs to Know About Reputation Risk and Crisis Management.

In this free white paper, Lukaszewski, ABC, Fellow IABC, APR, Fellow PRSA, BEPS Emeritus, advises “The lesson for leaders is that while it’s true apologies can have legal consequences, the act of apologizing is uniquely a leadership decision. Most important leadership decisions and actions have legal consequences, but the evidence increasingly shows that apologies beneficial impacts far outweigh the legal risks. Apology is one of the most powerful acts of leaders and leadership.”

Click here download the white paper via Rothstein Publishing.

Continuity Insights

Similar Articles

Continuity Cares Gives Back to Miami-Dade County Public Schools

This year’s Continuity Insights’ Continuity Cares Volunteer effort benefited the Miami-Dade County Public Schools Project UP-START which seeks to ensure a successful educational experience for homeless children and youth in …

BCM Makes Good Business Sense in Today’s Risky Business Environment

The foundation of a resilient organization begins with a well-designed, implemented, and maintained Business Continuity Management System. And the building blocks of that foundation are the standards, guidelines, and best …

Disaster and Business Continuity Planning in 2021

What can we learn from the vacation rental market? Quite a bit, especially when it comes to addressing the looming challenges of disaster recovery and business continuity planning in terms …

Leave a Comment

Share to...