Nashville Business Crisis and Consequence Management Conference

Join us on June 26, 2018 for the inaugural Business Crisis and Consequence Management Conference provided by The Forum on Crisis and Consequence Management at Lipscomb University and Continuity Insights. The conference will take place at Lipscomb University’s Spark Cool Springs located at 3252 Aspen Grove Drive, Suite 9, Franklin, TN 37067.

Continuity Insights

About the Business Crisis and Consequence Management Conference

Incidents of workplace violence, cyberattacks, active shooters, natural disasters, supply chain disruptions, legal and regulatory compliance failures, public relations reputational (and social media) firestorms and product recall/service quality issues are an increasingly serious risk for all organizations and businesses. Many organizations that experience malevolent or natural disasters never reopen for regular operations after a major disruptive critical event and even more suffer persistent negative consequences for years.

This is an exceptional opportunity to grow your own professional management skills and discover how to minimize the effect of a malevolent or natural disaster on your organization, institution, facility or business. Attendees will learn what to do before, during and after the next crisis. They will learn professional knowledge, skills and abilities related to the latest threats and how to prepare to effectively manage the events and the subsequent consequences.

This one-day seminar offers an incredible breadth of content, bringing experts from key relevant fields, all of whom have a common purpose: To help you lead more effectively to meet the challenges of today’s risk environment. The purpose is to facilitate learning, collaboration and creativity. The Lipscomb University Spark Cool Springs venue is designed to facilitate high quality learning with more than 6,400 square feet. Spark knows how to bring people together. Spark Cool Springs has served over 24,000 clients with the flexible space designed to accommodate this seminar.

Agenda

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Nashville Business Crisis and Consequence Management Conference

Spark Cool Springs, Nashville June 26, 2018

Agenda

7:15 a.m. to 8:00 a.m.
Registration, Exhibitor Networking, and Breakfast

8:00 a.m. to 8:05 a.m.
Dr. Robert Chandler Welcome and Introduction
Robert C. Chandler, Ph.D., Research Scholar and Professor, Lipscomb University

8:05 a.m. to 8:50 a.m.
SESSION 1:
The Basics of Integrated Risk Management
Jim Satterfield, CEO and President, Firestorm
Integrated risk management addresses risks across a variety of levels in every organization beyond business insurance considerations, including strategy and tactics, and covering both opportunities and threats. Safety, security, risk, emergency, crisis and consequence management, as well as disaster recovery, and business continuity are all significant components of an Integrated Risk Management Program. This session will discuss the nature of each aspect and its interaction from a strategic and enterprise wide vantage point rather than a compartmentalized tactical viewpoint.

9:00 a.m. to 9:50 a.m.
SESSION 2:
Developing Crisis and Consequence Management Resilience
Dave Hunt, CCP, Homeland Security Consulting
Crisis and Consequence management resilience requires preparation, planning, prediction and performance. It requires utilization of key tools, situational awareness, and strategic leadership.

10:00 a.m. to 10:50 a.m.
SESSION 3:
Business Continuity Planning: Charting A Roadmap
Megan Epperson, Associate Director, Business Continuity, Ipreo
Gain knowledge and insight into key strategies and best practices on critical topics including business
continuity, disaster recovery, cyber response, emerging risks, crisis management, executive buy-in, and more as you map out a practical business continuity plan.

11:00 a.m. to 12:00 p.m.
SESSION 4:
Cybersecurity Risk Resilience for the Non-IT Professionals
Hart Brown, CORP, CBCP, CEH, CLCS, LPQ, Chief Operating Officer/EVP, Firestorm
There are two types of organizations when it comes to cyber-attacks – those who know that they have been attacked and those who don’t know. Cybersecurity involves predicting, preventing, detecting, responding, managing consequences and recovering from malevolent cyber-attack incidents. This session provides a vision for the impact of a cyber event beyond the confines of IT issues, including business issues that managers must necessarily face. It reviews steps which can be taken before, during and after a cyber-attack episode.

12:00 p.m. to 1:30 p.m.
Lunch and Learn

12:30 p.m. to 1:20 p.m.
LUNCHEON SPEAKER:
Social Media: The New Reality of the New (Social) Media World
Aerial Ellis, MS, Instructor or Public Relations, Lipscomb University
Social media have become major channels for businesses, but ultimately, it is harder to control the message on social media than on other traditional media. Are social media an asset or liability for you during crisis and consequence management situations? This brief luncheon session will look at some implications of the new social media reality – as well as a short list of different procedures and philosophies for using social media when handling internal and external incidents.

1:30 p.m. to 2:20 p.m.
SESSION 5:
Developing a Workplace Violence and Active Shooter Program
Jason Russell, Chief Security Officer and EVP, Firestorm
Workplace violence episodes, including active shooter situations, have become increasingly commonplace. Such incidents can occur anywhere at any time, including; in primary and secondary schools, hospitals, manufacturing plants, white collar office buildings, college campuses, government buildings, sports and entertainment venues, retail sales spaces and/or in public common areas. This session covers steps which you can take to plan, predict, prevent, prepare, respond, manage, and recover from these violent threats.

2:30 p.m. to 3:20 p.m.
SESSION 6:
Continuity of Confidence: Truth or Consequences
Rob Preininger, Business Survival Partners
A crisis-ready culture is built on the confidence that doing the right thing is always the right thing to do. This session we will explore how leveraging business continuity strategies can help you understand its risk universe, identify impact potential and what can be done to prepare and respond. Takeaways: Communicating with a common risk based language, an all hazards plan, indicators of risk, risk profiles, and bridging silos.

3:30 p.m. to 4:30 p.m.
SESSION 7:
Developing High-Success Performance Crisis Leadership KSAs
Robert C. Chandler, Ph.D., Research Scholar and Professor, Lipscomb University
Building upon highly regarded research findings and case study best practices summative conclusions this session covers 15 key knowledge, skills and abilities (KSAs) that are positively correlated with highly effective crisis leadership performance. This critical inventory can provide a roadmap to crisis leader selection, training and assessment for any organization or business.