Omni Louisville Hotel April 25, 2022 - April 27, 2022


  Register For This Event

Join us at the Omni Louisville Hotel, Louisville, KY, April 25-27, 2022, for the 20th Annual Continuity Insights Management Conference for insight, inspiration, and actionable ideas presented by a faculty of leading business continuity experts and practitioners. Never before has the need for critical information-sharing been greater. While the pandemic has truly challenged each of us personally and professionally, we are confident that our resilience will prevail. As business continuity professionals, this conference is that timely and important opportunity to share best practices, lessons learned, and effective strategies employed to ensure organizational resilience. We look forward to you joining us at this important event to share your experience and expertise with your colleagues.

Full Conference Registration
   • By February 18, 2022:       $1,395 (Super Early Bird Rate)
   • By March 18, 2022:            $1,495 (Early Bird Rate)
   • After March 18, 2022:       $1,595 (Full Conference Rate)
Full conference registration includes conference sessions, proceedings, breakfasts, lunches, breaks, exhibits, and  networking events.
Registration Discounts
The Continuity Insights Management Conference offers special group and certification discounts on your registration. Contact Robert Nakao, Executive Publisher, at 267-980-6151, or bob@continuityinsights.com for more information.

Refund Policy: A full refund of conference fees, less a $50 administration charge, will be issued for cancellations received in writing and dated (postmarked) no later than February 25, 2022. After February 25, 2022, no fees will be refunded.

2022 Conference Session Guide

 

 

 

 


Download the 2022 Conference Session Guide

HERE for an expanded look at this year’s
educational opportunities.

Certification
You’ll earn up to 29 Continuing Education Points for attending the 2022 Continuity Insights Management Conference

 

 

Justification Letter
Click here to download this Word document to use as a guide in creating your own justification letter to management.



Agenda | Updates | Register | Additional Education | Special Events | Travel Information | Exhibiting | Sponsors

Agenda

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20th Annual Continuity Insights Management Conference

Omni Louisville Hotel April 25, 2022 - April 27, 2022

MONDAY, April 25, 2022

8:30 a.m. to 9:30 a.m.              PLENARY SESSION
P1: Critical IT Infrastructure Resilience: Pre- and Post-Pandemic
(speaker to be announced)
Given that critical infrastructures, processes, policies, supply chain, cloud, networking, along with a myriad of essential protocols which were designed and built pre-COVID, what challenges and vulnerabilities did COVID reveal? While many organizations quickly adapted and responded effectively, many did not. Most organizations did not anticipate that 90 percent-plus of their workforce would be remote suddenly. So, what were some of the lessons learned, best practices developed, and how will this look going forward?

CLICK HERE FOR MORE INFORMATION ON THIS PLENARY SESSION

9:45 a.m. to 10:45 a.m.          BREAKOUT SESSIONS
A1: Managing Risk Means Never Having to Say “I’m Sorry”
Mary Herbst, YMCA of Minnesota
B1: Operational Resilience – The New Frontier
David Halford, Fusion Risk Management
B2: Rebuilding for Speed in the Post-Pandemic Era
Lynnda Nelson, ICOR
C1: How Software Is Addressing the Continual Evolution of Business Continuity
Monica Goldstein, Agility Recovery
D1: Ensuring ROI From Your Mass Notification Solutions
Ann Pickren, OnSolve

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

11:00 a.m. to 12:00 p.m.          BREAKOUT SESSIONS
B3: Privacy Is a Business Continuity Issue Too
Steve Ross, Risk Masters, Inc.
B4: Focusing Your Executives’ New Appreciation for Business Resilience Post-COVID
Grace Burley, Witt O’Brien’s
C2: Conducting Joint BC/DR Testing With Third-Party Service Providers and What to Do if They Don’t Offer Joint Testing  
Carlo Kelejian, Continuity Innovations
D2: Data-Driven Decision-Making: How Operational Resilience Helps to Make Smarter Decisions
Tejas Katwala, CL Digital
E1: Organizational Resilience Is Hard: The Soft Skills to Make it a Success
Alex Fullick, Stone Road

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

1:00 p.m. to 2:15 p.m.          BREAKOUT SESSIONS
A2: Tales from the Real World
Mark Carroll, Income Research+Management
C3: How to Set a Solid Foundation for Operational Resilience Success – Part One
(NOTE: Part Two of this session is scheduled for 2:30 – 3:45 p.m.)
Brian Zawada, Castellan BC
C4: Preparing Your Organization for Anything: The All Hazards Approach
Peter Steinfeld, AlertMedia
C5: Will  We Need Business Continuity in an AI World?
James Green
E2: Breaking the Mold – Innovative Perspectives on Leadership
Tracey Rice (Moderator); Alice Kaltenmark, BCI USA Chapter; Mitzi Harlor, Marriott; and, Cheyene Marling, BC Management

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

2:30 p.m. to 3:45 p.m.          BREAKOUT SESSIONS
A3: How to Transform Your BCM Program with Digital Process Automation: Decision, Implementation, and Launch
Larry Delfiner, Doma and Tejas Katwala, CL Digital
C6: Taking Action With Operational Resilience Today – Part Two
(NOTE: Part One of this session is scheduled for 1:00 – 2:15 p.m.)
Brian Zawada, Castellan BC
C7: Delivering a Crisis Management Exercise That Challenges the C-Suite!
Senad Cehajic, OMERS, and Isabelle Primeau, Premier Continuum
C8: End-to-End Testing
Lisa Casteel and Debbie Mason, Primerica
E3: Rapid Continuity and the Extraordinary Practitioner
Phil Lambert, Lambert Learning Institute

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

4:00 p.m. to 5:00 p.m.          BREAKOUT SESSIONS
B5: Return to Work: The Most Important Issue You’ve Completely Overlooked
Bo Mitchell, 911 Consulting
C9: What the Board Wants
Ted Brown, KETCHConsulting
C10: How to Work With Consultants to Achieve Nirvana!
Dr. Steven Goldman, MIT
C11: Evolve! Real World Steps to Leverage Today’s Crises for Tomorrow’s Resilience
Jason Jackson, Infinite Blue
D3: ISO 22301 and Its Suite of Standards to Evaluate Business Continuity Program Performance
Marie-Helene Primeau, Premier Continuum

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

TUESDAY, April 26, 2022

8:30 a.m. to 9:45 a.m.              PLENARY SESSION
P2: Building the Plane While Flying It: Advancing the Enterprise Toward Organizational Resilience
Zona Walton, Senior Director of Global Business Resiliency, ADP, and Frank Schultz, President/CEO, Infinite Blue
Organizational resilience is built over time, and analogous to the cliché of Silicon Valley software innovators of Building the Plane While Flying It, organizations must continue to shift and adapt their strategies to ensure that their programs are fully able to respond and deliver. As you transition your focus from building a plan to building a program, forward thinking is an imperative. Join us in this session for some insightful discussion from “both sides of the desk,” as practitioner and provider share successful strategies vital to moving your business continuity/disaster recovery program toward true organizational resilience.

CLICK HERE FOR MORE INFORMATION ON THIS PLENARY SESSION

10:00 a.m. to 11:00 a.m.          BREAKOUT SESSIONS
A4: So, You’re Having a Disaster… Now What?
Tom Serio, MTS
C12: The Pros and Cons of Having a Third Party Manage Your BCM Program
Kurt Sohn, Virtual Corporation
D4: Enhancing Agility Through Consequence Based Risk Analysis
Jay Johnson, Ed.D, Mayo Clinic
E4: Standing Up Your Business Continuity Program: The Fundamentals to Gain Trust and Add Value in 0-90 Days  
Andrew Owlett

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

2:00 p.m. to 3:15 p.m.          BREAKOUT SESSIONS
C13: Third Party Supplier Resilience – Smart Practices to Enhance a Program
Jeremy Gudgeon, Chubb, and Margaret Millett, Uber
C14: Teaming on the Pathway to IT Resilience
Dave Gehrum, Geisinger Health Systems, and Chris Wright, Deloitte & Touche LLP
C15: Defining Resilience
Dianne Stephens, Globe Life
D5: 9th Edition Event Impact Management Study 
Devin Simenis, Witt O’Brien’s, and Cheyene Marling, BC Management

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

3:30 p.m. to 4:30 p.m.          BREAKOUT SESSIONS
B6: Planning for Protests and Civil Unrest – Case Studies and Lessons Learned
Suzanne Bernier, SB Consulting
C16: How to Enhance the Effectiveness of Third-Party Risk Management
Mike Jennings, Infinite Blue
D6: Three Steps Towards Becoming ISO 22301 Compliant
Tim Woodcome, NQA
E5: Resiliency Training for a Virtual Workplace
Paul Lambert, Ripcord Solutions

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

WEDNESDAY, April 27, 2022

8:30 a.m. to 9:30 a.m.          BREAKOUT SESSIONS
A5: Reflections on Nashville Christmas Day Bombing
Ray Holloman, NCA Healthcare
B7: Buying Down the Risk of a Failed Ransomware Compromised Data Recovery Effort
John Beattie, Sungard AS
C17: Cyber Resilience and Business Continuity: Establishing Cohesion Without Losing Your Marbles!
Raymond Seid, DRI International
D7: Developing KPIs for Organizational Resilience
Vik Bhatia, United Nations

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

9:45 a.m. to 11:00 a.m.          BREAKOUT SESSIONS
B8: Data Privacy: Align Your Organization With Data Privacy Regulations
Joe Layman, Bright Horizons, and Susan Zielan, Core Logic
B9: Realities of (Organizational) Resilience
David Lindstedt, PhD PMP
C18: Effective Resilience Builds Customer Confidence
Dave Sarabacha and Mitesh Shetty, Deloitte
E6: Managing Team Mental Health During Crisis    
Dawn Gzrena, Zendesk

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

1:00 p.m. to 2:00 p.m.          BREAKOUT SESSIONS
A6: Executing Adaptive Business Continuity in the Real World
Mark Armour, Brink’s, Inc.
B10: Where Do We Go From Here? Continuity in Higher Education in the Post-COVID World
Brandon Robbins, Washington University in St. Louis
C19: Updated Strategies on Developing a BCDR Training Program
Linda Pace, Certified Business Continuity Professional
E7: Achieve “Top Talent” Status By Honing These Five Traits
Cheyene Marling, BC Management

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

2:15 p.m. to 3:15 p.m.          BREAKOUT SESSIONS
A7: How Was Canadian Premier Able to Manage During the Pandemic?      
Tahir Rao, Canadian Premier Life Insurance (Subsidiary of Securian Financial)
C20: Why You Need More Than a Simple Weather Forecast
Alison Svrcek, StormGeo
C21: Diversity and Inclusion: A Key Component of Resilience
Vanessa Mathews, Asfalis
E8: Searching for Risk in All the Wrong Places
Geary Sikich, Logical Management

CLICK HERE FOR MORE INFORMATION ON THE ABOVE BREAKOUT SESSIONS

3:15 p.m.          CONFERENCE ADJOURNS





Updates

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20th Annual Continuity Insights Management Conference

Omni Louisville Hotel April 25, 2022 - April 27, 2022

Louisville is Safely Welcoming Visitors

 

 

 

 

 

 

 

NOTE: As business resilience professionals we appreciate the significance of promoting the safety and well-being of our colleagues. Accordingly the Continuity Insights Management Conference requests that all attendees, exhibitors, faculty, and staff be fully vaccinated for COVID-19 or test negative for COVID-19 within 72 hours of arrival at the event and in accordance with any applicable law.

All in attendance further agree to carefully review, and during the event comply, with all applicable COVID-19-related federal, state, and local laws, regulations, and guidance. These restrictions are subject to change pending updated policies by the State of Kentucky, the Louisville Public Health Department, and the Omni Hotel Louisville. Registrants will be informed of any such changes on an ongoing basis.

Please be assured that the health and safety of all parties continues to be the first and foremost priority for our upcoming April 2022 event. Kentucky is following federal guidelines for safe travel and the Bourbon City has led the way in a phased reopening that still includes expert-driven safety guidelines for our lodging, attractions and venues. For more information on the Omni Louisville health and safety protocol CLICK HERE.





Additional Education

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20th Annual Continuity Insights Management Conference

Omni Louisville Hotel April 25, 2022 - April 27, 2022

Continuity Insights Management Conference partner organizations will be offering additional courses on Saturday and Sunday, April 23-24, 2022 and on Thursday and Friday, April 28-29, 2022. Please see below for the course offerings (to date):

SATURDAY AND SUNDAY, April 23-24, 2022
PRE-CONFERENCE COURSES

PRE1: Business Continuity Review (BCP 501): Two-Day Course (further details coming)
Saturday and Sunday, April 23-24, 2022, 8:30 a.m. to 5:00 p.m.
An unbelievable amount of information is packed into this newly updated, fast-paced course built for experienced business continuity professionals. If you’re in a hurry to take your career to the next level, Business Continuity Review (BCP 501) is for you. This short, yet highly effective, refresher course will re-acquaint you with the key elements of business continuity and is based on the recently revamped DRI Professional Practices for Business Continuity Management – the most utilized and time-tested standard in the field.

Note: A computer is required for this course. Your courseware will be available through your account profile 7 days prior to the course start date. Please contact DRI at 1-866-542-3744 for all questions.
Registration Fee: $1,750
Presented by: DRI International
For more information and to Register: https://drii.org/events/course/3abcef6cd0


PRE2: Crisis Leadership for Your Executives – and for You
Sunday, April 24, 2022, 8:30 a.m. to 5:00 p.m. (one-day course)
This one-day intensive workshop  provides the Business Resiliency Program (BRP) Manager with the background, tools, and insight to prepare the organization’s executives to lead through a crisis. This session draws from research, and more important, includes many case studies of previous crisis response leadership – successful and not-so-successful – with the lessons learned, including from new research on how top global companies responded to Covid-19. This unique workshop also offers the Business Resiliency Program Manager the tools and experience to lead the BRP Program prior to the event, and how to lead senior executives through the event.

Ample discussion with sharing of information and experience is part of this workshop. Attendees will be able to provide their executives/leaders with much needed information and skills to make them successful crisis leaders. The session concludes with a tabletop exercise where the learning experience can be applied and adapted to your organization.

Presented by: Eric McNulty, National Preparedness Leadership Initiative, Harvard University and Dr. Steven Goldman, Director of Crisis Courses, MIT
Registration Fee:
$695.00


PRE3: Learn To Create A Table Top Exercise – An Exercise in Business Continuity/COOP Preparedness!
Sunday, April 24, 2022, 1:30 p.m. to 5:00 p.m. (half-day course)
Creating an Effective Tabletop Exercises – A 3.5 hour class   
In this class you will be given five different table-top scenarios, including the injects, and you will learn how to create a situation, scenario, and injects for your audience, your business, your location, and your BCP maturity. You will identify operations, decisions, and policies that impact the ability of a business unit to execute plans. The exercise helps you address conclusions and discussions which can change, emphasize, and otherwise affect your business continuity/COOP plan. You will conclude with an “after action” report which will lead to effective modifications and improvements to the plans being exercised. 
Registration Fee: $350
Presented by: Ted Brown


THUSDAY AND FRIDAY, April 28-29, 2022
POST-CONFERENCE COURSES

POS1: The Business Impact Analysis Course
Thursday, April 28, 2022, 8:30 a.m. to 5:00 p.m.
Business Impact Analysis (BIA)  (8-hour class)
This course is an in-depth look at how to conduct a Business Impact Analysis (BIA). The class is for both BIA novices and experienced professionals. It provides you with the opportunity to gain a deeper knowledge and understanding of the BIA. The course will explore the concept of the BIA. You will be taught two different approaches to a BIA – interviews and workshops and the value of each. You will also be provided with an actual BIA survey and the results of clients BIA’s. The objectives of this class are:
– Understand the BIA process
– Understand how to structure a BIA
– Apply the standard methods to conduct a BIA
– How to determine the results of the BIA & identify the critical functions for recovery strategies.
Registration Fee: $695
Presented by: Ted Brown


POS2: COR: Organizational Resilience Behaviors and Structure – What do you need to know to increase the resilience of your organization?
Thursday and Friday, April 28-29, 2022, 8:30 p.m. to 4:30 p.m.
Attend ICOR’s Certified Organizational Resilience two-day course and learn how to increase the resilience of your organization. With a focus on Organizational Behavior and Infrastructure, you will gain valuable insight into the importance of the following competency areas:

1. Leadership Qualities for Resilient Organizations
2. Culture & Its Impact on an Organization’s Resilience
3. Knowledge Management
4. Agile Change Management
5. Agile Project Management
6. Structure & Design
7. The Agile Workplace
8. Facility Management
9. The Resilient Workforce
10. Agile Finance

This course is intended for those responsible for increasing the resilience of the organization and for managing risk throughout the organization. This course includes 2 of the 5 clusters (10 of the 25 competencies) offered as part of ICOR’s Certified Organizational Resilience Certification series that provide you with the knowledge of how to build more resilient organizations. ICOR’s organizational resilience competency-based certification program identifies and evaluates what it takes to be a leader in organizational resilience — across the globe; and across all career levels, job roles, and job functions. To earn certification as a Certified Organizational Resilience Manager, Professional, or Executive requires completion of additional competency courses.
See the ICOR website to learn more: https://www.build-resilience.org/cred-path-2.php
Presented by: ICOR
Course Fee:
$1,295.00 USD
Includes course book, instruction, and 10 competency (COR 1-10) exams.
Each competency area has one 30-minute online exam to be completed outside the course schedule.
For more information regarding this course contact ICOR at: education@theicor.org
Phone: 1-866-765-8321 or +1-630-705-0910


POS3: Adaptive Business Continuity Foundations: Training and Certification Class
Thursday and Friday, April 28-29, 2022, 8:30 p.m. to 5:00 p.m.
Concerned about BC’s role (or lack thereof) in COVID-19 responses? Frustrated with drawn-out and laborious traditional approaches to BC? Interested to learn and apply new discoveries from Agile, Cynefin, Growth Mindset, Lean, Organizational Resilience, and others? Challenging times call for innovative responses, and many Fortune 500 organizations have adopted the Adaptive BC approach for their programs.

Join us for a two-day training and certification course. Using case studies, hands-on tools, breakout discussions, exercises, templates, and feedback, you will learn the foundations of Adaptive BC and how they can be applied. Instructors will provide interactive and engaging instruction – we promise this will not be like other BC classes you’ve taken!

Because evaluation takes place organically during the course, there is no exam required.
High-level Course Outline:
– Part one: Start with Why – Past, problems, principles, and the promise of improvement
– Part two: Theory – Research and models that (finally!) ground our discipline
– Part three: Practice – Concrete steps to execute
– Part four: Case Study – Designing (or transitioning) to an Adaptive BC program
– Part five: End with Who – Who YOU need to be for future success
With full participation in the course and in-class evaluations, you will earn the Adaptive BC Foundations™ (cABCF) certification.
Presented by: Dr. David Lindstedt and Mark Armour
Registration Fee:
$1,750 (course book, materials, and certification costs included)





Special Events

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20th Annual Continuity Insights Management Conference

Omni Louisville Hotel April 25, 2022 - April 27, 2022

Join us on Tuesday night, April 26, 2022, at the Omni Hotel Louisville
as we celebrate what makes Louisville unique!





Travel Information

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20th Annual Continuity Insights Management Conference

Omni Louisville Hotel April 25, 2022 - April 27, 2022

 

 

 

Continuity Insights has arranged for hotel accommodations at the Omin Hotel Louisville at the special conference rate of $229.00 for a standard room. (Government rates are available; please email events@continuityinsights.com for more information.)

BOOK YOUR ROOM(S) TODAY – CLICK HERE

If you need additional assistance from the hotel, please contact the Omni at 502-313-6664.

Warning: Please ignore any attempts by unsolicited telemarketers claiming to work on behalf of Continuity Insights to reserve your hotel room. The hospitality industry has seen an increase in activity by these “hotel reservation pirates” who purport to secure the best rates possible. The only way to ensure the security of your credit information is to use the above approved reservation link.

STAY WITH OMNI. HELP END HUNGER IN AMERICA.
For all group rooms booked, regardless of how the reservation is made, we will contribute one meal per actualized reservation. You not only get a sensational meeting, but you can also help us make a meaningful difference in our local communities.

 

Exhibiting

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20th Annual Continuity Insights Management Conference

Omni Louisville Hotel April 25, 2022 - April 27, 2022

Interested in Exhibiting and/or Sponsoring? Contact bob@continuityinsights.com for more information.





Sponsors

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20th Annual Continuity Insights Management Conference

Omni Louisville Hotel April 25, 2022 - April 27, 2022

Current and Past Exhibitors and Sponsors include:

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