Meet the speakers at this year’s Continuity Insights Management Conference, then click here to learn more about the 2023 event.

Margaret Millett
Uber Technologies

How did your earlier career choices lead you to where you are now?
I obtained my DRI and BCI certifications at the start of my career. I had Business Continuity Management certifications before they became mainstream which was a standout on my resume. Volunteering is part of my DNA so I started volunteering for industry organizations early in my career. My employers liked having an employee who was actively involved with the profession to help build internal programs.

What career mistake has given you the biggest lesson?
There have been times in my career where I have given more to my employer. With more than one-third of my life spent at work it became my number one priority to evaluate my professional and personal goals. I learned at an early age that life is all about balance, & that my family, friends, & mental health are extremely important to my long-term, sustainable health and happiness. I continue to work hard on my career; however, I do not neglect my personal life and self-care.

How do you avoid being complacent in your role?
Complacency does not exist in the Business Continuity Management. I know it is discussed frequently within the profession. There is always something going on so I do not know how complacency could be part of the industry vocabulary. 

What is the biggest risk that you’ve taken?
As a Business Continuity Professional I have taken many risks in my career. I value horizon scanning to see what is being talked about for future risks. I have brought these risks to management in advance for planning purposes. Sometimes management had a hard time getting behind the planning; however, they were grateful we planned for them when the risks became reality.

What did you do at work yesterday?
Once someone within the profession gets into a management role no two days are the same. My days vary according to the day of the week, month, quarter, etc. One thing I do is plan ahead for the activities and to create templates to manage program, team, reporting and management activities.

What is the best career advice you’ve ever received?
Say “yes” to every opportunity which comes my way. It is better to ask for forgiveness than permission. It is important to trust your decision making and know how to defend your choices. 10. What advice would you give to your younger self at the start of your career? I would have liked to have known more about what I was worth. I would have been more confident in my abilities and asked for more career opportunities & total compensation.

How do you, your team or company define success?
I define success as working with a line of business who is reluctant to work with the Business Continuity Team to document a plan and winning them over to learn how delightful it is to work with the Team and how easy & fun it is to work with the Team.

To learn more about Margaret’s session and to view the full conference agenda, click here.