Until a year ago, operations managers charged with business continuity predominantly focused on natural disasters, human error, cyberattacks, and insider threats. However, 2020 brought the sharp need to manage a pandemic and its potential impact of large-scale global business disruption.
In this post, Forbes Technology Councils member and Head of Market Lab Operations at Ericsson Philip Samson, has aggragated firsthand experience and observations over the past year, intended to provoke thinking toward a more refined and structured approach to business continuity management (BCM) during a global pandemic.
Read his viewpoint via Forbes here.
