A6 –Turn Up the Volume PART 2: Developing and Implementing a Global BCM Training Program in a Busy, Distracted World
Lisa Trousdale, EY, Global Business Continuity Leader
Last year we talked about the challenges of training employees and leaders in BCM when everyone (including you!) is stretched thin and pressed for time. Come and see the framework and some of the deliverables that a large multinational company, with over 200,000 employees in 120 countries has put in place. Presenter will show videos developed for all personnel, Crisis Management Teams and Business Continuity Planning team members as well as demonstrate the self-serve virtual learning portal where training facilitators and response team members can access videos and resources. Discuss ideas for measuring effectiveness of training and managing and reporting on compliance.
B4 – View from the Top: What Regulators, The Board, And Executive Leadership Want To See From You
Courtenay Enright, Vice President, Business Continuity, Vantiv
This session will show you how to translate the wealth of enterprise knowledge and data into reporting that resonates with regulators, the Board, and your executive leadership, and highlights your program’s strengths and accomplishments. Make your upward reporting relevant to the market, business and cultural strategy of your company. Tying into your corporate values and goals. How to get help from department allies to layer and magnify your message. Translate resilience efforts to revenue wins and mining the data you have a different way. Leveraging company communication channels to get recognition for your achievements.
C5 – Towards the BC PMO (Business Continuity Portfolio Management Office)
Howard Mannella, Managing Principal, Alternative Resiliency Services Corp
The BC industry is evolving – are you? Savvy practitioners are moving away from jargon-speak and all-or-nothing solutions to sophisticated business-based approaches with measurable KPI’s. The most mature BCM programs create and manage portfolios of integrated capabilities scalable to meet demand; executives are more engaged and supportive within these types of programs. This session will share the vision for the BC PMO, an office that advises the enterprise on existing capabilities and shapes recovery portfolio options across the organization. Takeaways will include: how to communicate to executive stakeholders in their native tongue; how to define and implement relevant solutions with every day value; and, how to position BCM away from ‘the disaster geeks’ to generate true business value!
D3 – Assessing Residual Risk in Your BCM Program
Michael Herrera, CEO, MHA Consulting
You have addressed compliance, but do you know where the greatest residual risk lies in your program? The assessment of residual risk (the risk remaining in your plans after all mitigating actions have been taken into consideration) gives you the opportunity to identify where your greatest exposures exist as well as where you may have over-planned. In this session we will discuss the connection between compliance and residual risk, understanding residual risk and the key components of risk tolerance, inherent risk, threat landscape, and mitigating controls. We’ll also look at the benefits of understanding the residual risk in your program, managing risk appetite, plan mitigating controls, and potential ways to target your efforts to minimize risk in your program.
E3 – Live Hack Cyber Attack
Paul Fletcher, Cyber Security Evangelist, Alert Logic, and Frank Shultz, Managing Director, BC in the Cloud
Watch a live demo of the tools attackers use to leverage vulnerabilities and compromise systems. See the most frequent attacks against web applications and user accounts/passwords, opening a path for attackers to upload malicious code, crawl deeper within your systems and export data. Attendees will have a better understanding of how these hacking tools function and learn how to better prepare for these instances going forward.
G2 –Major Challenges to Implementing an Effective Risk Mitigation Program and How to Overcome Them
Mike Janko, Goodyear Tire & Rubber Company, and Chris Summerrow, UPS
Join us for this session which will include an overview of many key techniques relating to implementing your Business Continuity and Insider Threat processes. There are many textbook definitions and opinions as to what makes your Risk Mitigation program a success, yet many believe an effective program is one that is recognized as having business value. How do you accomplish this? Risk Mitigation may be a Business Continuity program in one organization, or a separate program in another. What are some of the many obstacles you will likely face on getting personnel at all levels and job functions to “buy into your risk mitigation process?” Specific topics presented will include who you should engage, what are the most common issues that could stall your progress and the impact of human element factors as a key contributor to your program’s continued success.
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