B6: Executing Adaptive Business Continuity in the Real World
Mark Armour, Brinks, Inc.Mark Armour, Brink’s, Inc.
Perhaps you’ve heard of Adaptive Business Continuity. What does Adaptive look like at a global organization that operates in 53 countries with over 76,000 employees and $3.6 billion in annual revenue? What are the challenges and benefits of adopting a new approach that doesn’t come with a step-by-step instruction manual? You’ll see how the results speak for themselves in terms of the program’s growth as well as the experience of responding to numerous disruptive events (hurricanes, civil unrest) while also dealing with a global pandemic.



C16: Rebooting and Refreshing Your BC/DR Program
Linda Pace, City National Bank
Whether new threats, the global pandemic, changes in strategic direction or the “Great Resignation”, every organization must re-evaluate their program. This session provides real, actionable steps to improve your program and identify gaps. Evaluate your program to align with the various regulatory bodies and ensure your program is in step with the company’s strategic direction. Discuss lessons learned and recommendations for a refreshed pandemic planning process. Understand the importance of a robust testing plan    How to demonstrate value to your stakeholders and build resiliency.    


D5: Using Dashboards to Engage Leadership and Drive Plan Consistency


Scott Mulert and Matt Heaton, Ameriprise
How we have utilized dashboards, reporting, and tools to engage and educate leadership and to drive greater consistency in business continuity planning across a large and diverse business. A case study of how dashboards and reporting were developed to raise executive awareness of key business continuity program elements, risks, and issues. The same tools are being used to drive greater consistency in business continuity plans across a large and diverse financial company. This presentation will review how the reporting was developed and implemented, as well as provide examples of actual dashboards, including in common tools.

E12: The Surprising Value of Industry-Specific Networking Groups



Ashley Goosman, Liberty Mutual, and Diane Stephens, Globe Life
The Business Continuity Resilience Insurance Network (BCRIN), founded in June 2021, is a peer-to-peer networking group created as a forum for networking among colleagues in the insurance industry. With the pandemic as its catalyst, the opportunity to share challenges and opportunities to evolve its programs. The BCRIN has experienced great value in connecting colleagues within the sector, where it can share expertise, develop a knowledgebase, and increase the overall Return on Value (ROV) across the group.