A1: Managing Risk Means Never Having to Say “I’m Sorry”
Mary Herbst, YMCA of Minnesota
Come learn how to set up a Risk Management program either from scratch or building on an already established program. The speaker will take you through the process of how to learn about a large and complex organization, establish what the key risks are, how to prioritize them, and then manage and mitigate them.


B1: Operational Resilience – The New Frontier
David Halford, Fusion Risk Management
Enterprise Resilience programs continue to evolve with a convergence of Operational Risk, Third Party Risk Management, and traditional Business Continuity Management. As this evolution continues, the demand for Operational Resiliency is clear and supported by recent events. An Operational Resilience focus provides improved value to the Enterprise and is a key element of several recent financial regulatory guidance and Basel updates. During this session David Halford will provide a directional update and an actionable methodology to stand up an enterprise resiliency program. In addition, he’ll demonstrate the value of using a system to support your program enabling you to easily manage, visualize, and use critical enterprise information at time of crisis. You’ll leave the session more confident and ready to continue your Operational Resilience journey.

B2: Rebuilding for Speed in the Post-Pandemic Era
Lynnda Nelson, ICOR
As a result of the global pandemic, organizations have removed boundaries and have broken down silos in ways no one thought possible. Decisions and processes have been streamlined, front-line leaders have been empowered, and hierarchies and bureaucracies dismantled. It is vital that everyone understands why we can’t “return to normal,” but need to create a new normal that results in rethinking ways of working, re-imagining structure, and reshaping talent. The year 2021 will differentiate the resilient from the not-so-resilient organizations. Organizations that focus on building sustainable capabilities as a strategy instead of plans for returning to normal, will emerge stronger from the pandemic than those that don’t. In this session, we’ll share how you can contribute to building your organization’s sustainable capabilities as part of building a more resilient organization. Attendees will gain an understanding of:

  1. How agility and adaptive capacity impacts decision-making before, during, and after a crisis
  2. Strategies for building a more resilient organization
  3. The importance of learning from the remote working experience and how hybrid working will impact both the worker and the workplace.

C1: How Software Is Addressing the Continual Evolution of Business Continuity
Monica Goldstein, Agility Recovery
The Pandemic provided a spotlight on organizational resiliency at all levels and tested the activation of Business Continuity Plans throughout the world. The evolution of Business Continuity has seen the development of different approaches and frameworks based on changes in the business and regulatory landscape and having to address differing impacts and threats.


D1: Ensuring ROI From Your Mass Notification Solution
Ann Pickren, OnSolve
The global pandemic and other crises that have happened in 2021 have created a working environment filled with uncertainty. This is forcing companies to prioritize critical communications strategies in ways they haven’t had to before. Through the lens of speed, relevance, and usability, companies and organizations are taking a strategic view of their critical communication solutions to understand what value they provide and where the gaps lie in their critical communications plans. Join Ann Pickren, Chief Customer Officer, to hear how to measure each component of your communication program and understand how to find ways to measure return on the investment of a critical communication platform.