B1: Work Area Recovery in the Absence of a Work Area
Tim Mathews D.Sc. Executive Director Enterprise Resiliency, Educational Testing ServicesDr. Tim Mathews, ETS
Now that many organizations have decided to continue or are considering remote/work-from-home strategies, how can BC practitioners adjust their perspectives, programs and recovery capabilities to this new normal?  Moving from an impact to a building with 3,000 employees to an impact to 3,000 buildings with one employee, what are the issues and risks to recovering a remote workforce and/or work-from-home? 


C1: The Pros and Cons of Having a Third Party Manage Your BCM Program
Kurt Sohn, Virtual Corporation
Congratulations! You’ve been tapped by leadership to lead the BC program. Whether starting from scratch or inheriting a program that has struggled to meet management expectations, how do you choose the best path forward? Where can external resources be effectively leveraged? What are the pros and cons of outsourcing parts of or the whole program? When does outsourcing your BC program make sense? Real world examples, practical tips, and tools you and your team can use to develop your BC program roadmap and resource plan are the basis for this session.


D1: Creating the Connected Enterprise Through ERM and BCM Alignment              
Tejas Katwala, CLDigital
C-suites know they must create the Connected Enterprise to ensure the entire organization – front, middle, and back is aligned to survive, thrive, and continuously respond and adapt to ever-changing needs. This session will discuss how you can address this top priority and bring the Connected Enterprise to life by integrating enterprise risk management (ERM) with business continuity management (BCM).
We will walk through a real-world case study to learn how the Connected Enterprise enabled through ERM and BCM alignment can:

  • Find better ways to connect information, processes, and people to improve resiliency
  • Improve your ability to identify, assess, and manage interruption risks 
  • Enable better decision-making and drive outcomes that matter
  • Help create a path to customer-centricity and response-driven operations


E1: How to Internally Market (and Sell) Your Resiliency Program
Paul Lambert, Ripcord Solutions
Do your company’s employees care about resiliency?  Do they understand the “Why?”  Maybe it’s time to start marketing and selling your program internally.  This presentation will cover the importance of a well-organized strategy utilizing marketing best practices and sales techniques.  After all – your “customers” are your company’s employees and recovery teams.  And you need them to “buy-in” to accomplish your program goals and objectives. 


F1: Operational Resilience – Focusing on What’s Most Important
Mike Keating, Reinsurance Group of America, and Brian Zawada, Riskonnect
Sure, ISO 22301 talked about scoping your business continuity program based on products and services. Not only have operational resilience-related regulations and leading practice clarified why this is important, but hundreds if not thousands of organizations around the world have figured out how.
This session will discuss how to reset your program scope based on your organization’s most “important business services” and how to establish impact tolerance to clarify expectations regarding resilience.  It will outline how this approach drives far better engagement with executive management and the ways in which scoping by business service and setting impact tolerance connects seamlessly with leading business continuity practice.