A1: Tales from the Real World
Mark Carroll, Income Research + Management
In this session approximately 10 individuals, collectively with over 200 years of BC/DR experience, will be assembled to present their unique challenge or mini-case that they have experienced that is outside of the business continuity norm; something that you can’t address from a textbook of best practices. A cadre of experts will each relay an example of a method, practice, use-case, etc. that they have used or plan to use that is outside of the BC/DR norm.



C3: Getting the Most Out of Your Cyber Exercises
Grace Burley, Witt O’Brien’s
Cyber crises are a breed of their own. They affect companies in diverse ways, but often the only focus of a cyber exercise is the IT component. It makes sense: Cyber incident = IT. However, the effects of the crisis are broad and typically include legal, communications, HR, sales, marketing, and the rest of your company’s leadership team. In this session, the presenters will walk through the planning process and how to make the most of your leadership’s time and help your company prepare in a holistic way for a cyber crisis.



C4: Standards, Standards, Standards













Carol DeLatte, Exeter Finance; Tina Rose, Texas Children’s Hospital; Leah Andrews, Zoom; Michael Redmond, Redmond WW, and: Joseph Brewer, IntegraCept
This session will facilitate a discussion on the many standards options currently available for Business Resiliency, with an emphasis on Business Continuity and Disaster Recovery. It will include a brief history of standards, why they’re important (or are they?). Finally, should standards become a deal-breaker in an interview process? Would you be so attached to a standard that you would turn down an otherwise great opportunity?

 E2: Using a Storytelling Approach to Develop Highly Effective Exercises
Senad Cehajic, OMERS, and, Marie-Helene Primeau, Premier Continuum
Storytelling has long been used as a method to educate and train people across cultures, and industries. This workshop provides a roadmap to develop a highly effective exercise using a storytelling approach in tandem with established BCI exercise design principles. The presenters will share the “brain” science supporting the use of storytelling. The four structural pillars of storytelling, which include 1) Choosing the Setting, 2) Identifying the Characters, 3) Defining the Conflict, and 4) Finding the Resolution, will be explained.


F3: Reporting Operational Resilience to Directors and Senior Executives
Tejas Katwala, CL Digital
A review of common pitfalls of board-level reporting and discuss the preferred alternatives to assess and report Operational Resilience effectively. How to provide senior leaders with correct information to make well-informed decisions, such as using various alternatives to characterize operational resilience, including impact tolerance metrics that matter, quantitative and qualitative estimation methods, and the advantages and disadvantages of each alternative. Understand the essential tools and techniques used to measure operational resilience, and the various reporting examples that can be used as a guide for communicating operational resilience assessments to senior leaders.