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Continuity Insights Management Conference

April 15, 2019, 4:00 p.m. to 5:00 p.m.



A4 – Developing a Global Compliance Management Process
Lisa Trousdale, Ernst & Young, LLP
In a large, diverse multi-national organization with more than 750 offices in 130 countries, how do you ensure that each office has an emergency response plan that is reviewed and updated on an annual basis? This case study focuses on putting a system in place to create accountability, ensure plans are up-to-date, and provide reports to management. Whether you use a product/tool or you would like to design your own compliance management process, join this presentation to learn how EY scoped this global project, developed a process, and reports outcomes to management and clients/customers.

A5 – How to Build Resilience into an Organization’s Long-Term Strategy
Lynnda Nelson, ICOR
Organizational resilience is the future. Learn what makes organizations more or less resilient. Business continuity practitioners must have a clear understanding of the role of business continuity in increasing an organization’s resilience – and that business continuity planning does not equal organizational resilience. Drawing on the standard ISO 22316 Organizational Resilience Principles and Attributes, global research, and case studies, the presenter will provide practical examples on how to increase the resilience of your organization.

B9 – Business Continuity Operating System (BCOS): Business Continuity Engagement Through Great Meetings
(Note: Breakout Sessions B5, B7 and B9 are part of the BCOS Series. Attending one individually or collectively is at the discretion of the attendee.)


Morgan Perry and Brian Zawada, Avalution
Sounds like a boring topic, right? It shouldn’t be. Meetings can (and should) be the best part of your job, leveraged as a productive vehicle for making forward progress and driving results. Standards and best practices all preach about the need to engage management and the business in general. However, most standards and training programs only talk about WHAT to cover with different audiences, not HOW to do so. Meetings, especially great meetings, directly contribute to superior engagement and great business outcomes. Attend this presentation to learn about the BCOS approach for identifying the right meetings to have, who should attend, what to cover, and HOW to facilitate each session to reach your objective of achieving engagement, energy, and great business outcomes.

B10 – Integrating Cybersecurity and Business Continuity Management

Al Berman, DRI International
With the ever-growing threat of cyber terrorism, it is important that it be attacked in a holistic manner within business continuity management (BCM). This approach provides for a more rapid and effective responsive when a cyber attack does occur – and rest assured it will. Featuring real-life examples, this session will explain not just why cybersecurity and BCM must be integrated but also how to do it.

C9 – Growing and Maturing Your ERM Program
William C. Hord, Quantivate
Enterprise Risk Management (ERM) is critical for industry growth in today’s fast paced and ever-changing risk landscape. When building your ERM program foundation you need to answer questions such as: Do we have robust Board and Management support? Do we understand and articulate our organization’s risk appetite and how does that impact our business units? How are we measuring and rating our risk impact, likelihood, and the controls to mitigate our risk? Are we leveraging risk velocity and vulnerability to obtain more granular residual risk results? Does our organization understand and support the importance of a strong ERM program to continue to position our company for growth? This session will help to outline these foundation elements and many more, allowing you to start or validate your ERM program.

F2 – A Discussion on Personal Resiliency       
Mary Herbst
As business resiliency practitioners, we often have to perform our jobs under adverse conditions.  Often we are planning for crisis scenarios that may or may not occur and often with little or no funding, limited staff, limited support from senior leadership, and sometimes under tight deadlines.  This session gives you a short outline of my personal story, some brief descriptions of how to “sell” yourself and your program, but the main emphasis is on the resiliency professionals who are pushing the rope uphill to prepare and herding cats if you are leading response.  My goal is that through sharing with each other, each participant may take away coping techniques or nuggets of information that will help them when things are particularly frustrating or when we are feeling burned out.        


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