Whether you are on the journey towards operational resilience, organizational resilience, or business resilience, we can all agree that the goal is the same: to continue to deliver on our customer promise, no matter what happens. It is also important to note that these buzzwords are not mutually exclusive to any specific industry. While financial services firms as well as technology and data service providers are accelerating their journey due to new and evolving regulations, it does not change the fact that resilience is everyone’s job – no matter what industry you’re in.
