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Crisis Management Lessons From The Planned Shake-Up Of The CDC

The planned re-organization of the Centers for Disease Control and Prevention that was announced yesterday by Director Dr. Rochelle Walensky provides business leaders with timely lessons about managing crises at their companies and organizations.

“To be frank, we are responsible for some pretty dramatic, pretty public mistakes, from testing to data to communications,” she said in a video distributed to the agency’s roughly 11,000 employees,” the New York Times reported.

Crisis management and public relations experts weighed in with their observations of what the CDC got right—and wrong—in responding to the Covid-19 pandemic.

Continuity Insights

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