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2020 Critical Event Management (CEM) Impact Award Winners

Everbridge has announced the recipients of the 2020 Critical Event Management Impact Awards. For the fourth consecutive year, the global program recognized the use of the Everbridge Platform to support life safety, global security, and business continuity.

This year’s program comes at a crucial time as the coronavirus continues to threaten lives and operations, creating a challenging environment for all organizations to return people more safely to work, school, and public spaces.

Among this year’s awards are new categories inspired by the ongoing efforts to overcome and manage the impacts of the pandemic, including Leading the Response to COVID-19 and Resilience During Concurrent Critical Events. Winners include a diverse mix of individuals and organizations committed to employee safety and incident management and response. Recipients range from global retail and consumer businesses, to state and local government agencies, leading universities, regional airports, and healthcare organizations.

An independent panel of industry experts selected recipients after closely reviewing all submissions, which represent only a small fraction of the many critical events Everbridge handles around the globe each year. The complete list of winners for this year’s Impact Awards includes:

Individual Honorees

Leadership Award
Steven Antoine
Chief Security Officer
Yum! Brands, Inc.

Leading the Response to COVID-19
Leigh Ann Moffett
Director of Emergency Management
Southern Methodist University

Best Example of Adopting Technology
Tyler Swearingen
Emergency Preparedness Specialist
Dominion Energy

Best Example of Extending the Reach of Critical Event Notifications
Jennifer Jesty
Emergency Management Coordinator
Union of Nova Scotia Mi’kmaq

Best Example of Using Technology to Combat COVID-19
Jason Dempsey
Emergency Services Administrator
City of Costa Mesa, CA

Organizational Honorees

Innovation and Cost-Savings at the State Level
California Governor’s Office of Emergency Services (Cal OES)

City Resilience During Concurrent Critical Events
City of New Orleans 

Going “Above and Beyond” Award
Rackspace Technology

Product Expert Award
Dallas-Fort Worth International Airport GIS Team

Best Example of Making an Impact on Business
Customers Bancorp
Corporate Security Group

Best Example of Making an Impact on People
Beaumont Health Senior Services

Best Example of Saving Critical Time
Edmonton International Airport

Operational Resilience Award
The Walt Disney Company
Global Crisis Management & Global Security

Best Critical Event Management Team
GSC and HT Business Continuity and Incident Management Team

Best Overall Response to COVID-19
Dentsu International

The CEM Automation Award
Federal Express

The CEM Communication Award
Saskatchewan Royal Canadian Mounted Police

Read the full release here.

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