C23: Charter Your Organization’s Path to the Next Level of Resiliency
Ray Bonilla, Kaiser Permanente
Whether your program is in its infancy or has begun to lose steam, your journey to build a bonafide resiliency program must take into account what’s happening around you – both inside and outside of your organization. Participants will learn a pragmatic process to achieving a new resiliency strategy, including how to leverage industry research, develop a high-level framework, gain executive alignment, define the roadmap, build a business case, and most importantly, manage the program for successful execution. Your presenter will demystify the steps you’ll need to take to transition from a resiliency tactician to a resiliency strategist.   



C24: Why You Need More Than A Simple Weather Forecast
Alison Svrcek, Meteorologist StormGeo
Since 1980, there have been over 240 weather-related disaster events in the U.S. that have exceeded $1 billion in impacts with a total cost exceeding $1.5 trillion dollars. FEMA reports that weather is the #1 natural disaster affecting businesses in the U.S.; 40 percent of businesses fail to recover after a significant weather event. In this session some of the recent, headline-grabbing weather events (including Hurricane Dorian and Tropical Storm Imelda) examined and with a review of:

  • Lessons learned from organizations that withstood weather disasters and improved their processes
  • An early preview of the upcoming hurricane season
  • How savvy, resilient organizations successfully incorporate the latest weather insights technologies into their continuity planning
  • How to immunize your business against the significant risks posed by weather-related hazards, which have the potential to impact your business more than the “major” storms dominating the headlines

C25: Ten Digital Age Crisis Lessons for Everyone
Mike Hatcliffe, Rock Dove Solutions
Social and digital media have transformed the sources of risk and best practices in crisis management for all organizations. In this session, you’ll gain exposure to the 10 fundamental lessons that ensure issues and crisis preparedness planning will be effective to protect reputation and the business when the worst happens.



D10: From Recovery to Availability – The Engaged Matrix Model for Enterprise Resilience
Scott Baldwin, Symantec
This session will present a framework which has a repeatable process and new interruption-reducing tools designed to move the perception of our industry from a value only when/if an interruption occurs, to a 24/7 value as a critical backbone to the availability of the organization. The framework consists of three stages and is completely quantifiable – only the metrics we use address our value as an availability provider rather than only a recovery function. The three phases are:  1. Compliance – developing a traditional, auditable, sustainable program. 2. Readiness – developing an empowered response capability within the business and introducing ‘impact absorption’ to decrease the need for recovery. 3. Resilience – working with operational risk to integrate risk controls and remediation efforts into the resiliency toolkit with the goal of “Risk-Avoidance.” This framework will also introduce several new tools designed to prevent disruptions.  


E10: The 17 Gaps That Sabotage Your Emergency Plans & Their Impact on Business Continuity
Bo Mitchell, 911 Consulting
Business continuity professionals are too often “siloed” from emergency plans in their workplaces. This estrangement from emergency planning can be a single point of failure for your organization. You don’t have BC plans unless there is an emergency. Thus, BC mangers need to thoroughly understand and participate in emergency planning in order to make their BC plans effective and their organizations resilient. Learn what laws, regulations, and standards apply to your emergency planning, training, and exercises. Learn what a lawsuit will do to you if you don’t create a plan to standard. Learn the 17 gaps that can sabotage your emergency plans today and how to fill them.