B1: Get Serious: How to Drive Cultural Buy-In for BCM     

Tracey Rice
Fusion Risk Management
How strong is your organization’s BCM culture? Do you struggle with buy-in for your program? Many organizations face this challenge and are looking for strategies that both ensure a commitment to continued process improvement and acknowledge the reality of continuity risk. This session examines why BCM culture is important, outlines the attributes of both strong and weak BCM cultures, and presents eight steps you can take to drive cultural buy-in for your BCM program.

B2: Resilience Networks & Real Time Situational Awareness: Vital to Essential Operations & Supply/Value Chains from Blue Skies to Black    

Bill Raisch and Amelia Swan
Metropolitan & Global Resilience Networks
The Metropolitan Resilience Network (MRN) and the Global Resilience Network (GRN) are two innovative networks that integrate corporations and their key customers and suppliers with government, critical infrastructure, and other key stakeholders to collaborate on shared risks to their operations. Their focus is in delivering operational agility in both day-to-day operations as well as in major disruptions. The MRN’s geographic focus is the Metropolitan NY/NJ/CT area, and the GRN encompasses more than 120 cities across the globe.
Both networks are hosted by the International Center for Enterprise Preparedness (InterCEP) at New York University, and the MRN is championed by the Port Authority of New York and New Jersey.
A key project of the Networks is the development of a Situational Awareness Platform, Metro-OPS. Metro-OPS has proven to be extremely successful in engaging key stakeholders by tangibly widening the resilience focus from low probability / high impact events to include the more frequent day-to-day “fire-fighting” activities of both public and private organizations. Importantly, it familiarizes core stakeholders with a common platform in advance of crisis.
Metro-OPS is comprised of dashboards designed to monitor both daily operations and disruptions in real time. The dashboards present diverse information (public safety, critical infrastructure, traffic, weather, etc.) from pre-researched, validated sources as well as live social media feeds. It is also poised to act as a virtual intelligence network for its members.
INTERCEP maintains a network of subject matter experts, with focuses ranging from terrorism, cyber threats, weather, to infectious disease, bioterrorism, etc. Through the Networks, these experts are available to answer member questions and inform decision-making and next-steps through a crisis.
INTERCEP also leverages its robust community and facilitates information sharing and collaboration by conducting benchmarking surveys among the community. The purpose of the surveys is to “radar check” current and emerging risks, as well to compare practices, tools, and protocols.