The 2018 Continuity Insights Management Conference

The Premier Event for Strategic Business Continuity Discussion 

Join us in Miami, April 23-25, for the 2018 Continuity Insights Management Conference for insight, inspiration, and actionable ideas presented by an innovative network of leading business continuity and resiliency experts and practitioners discussing today’s hot-button topics and issues. The conference comprises three days of comprehensive educational programming, numerous networking functions, a review of the latest technologies and practices, additional certification*, pre- and post-conference workshops, and much more, offering unmatched opportunities to learn from and network with those responsible for the integrity, availability, resilience, and security of their organizations.

The Continuity Insights Management Conference provides essential tools business continuity professionals need to turn their operation into a front-line resilient environment. It features the deepest, most advanced-level educational program available at any industry event for experienced business continuity professionals.

Full Conference Registration
• By March 23, 2018:          $1,395
• After March 23, 2018:      $1,495

Full conference registration includes conference sessions, proceedings, breakfasts, lunches, exhibits, Sunday evening “Get Certified!” Welcome Reception sponsored by the Business Continuity Institute, Monday evening reception, and Tuesday night event.


Registration Discounts
The Continuity Insights Management Conference offers special group and certification discounts on your registration. Contact Bob Nakao, Executive Publisher, at 267-980-6151, or for more information.

Refund Policy: A full refund of conference fees, less a $50 administration charge, will be issued for cancellations received in writing and dated (postmarked) no later than March 16, 2018. After March 16, 2018, no fees will be refunded.

You’ll earn 14.5 Continuing Education Points for attending the 2018 Continuity Insights Management Conference. Your certificate will be available post-conference by emailing Bob Nakao at


Justification Letter
Building the ultimate world-class resilient environment requires exposure to new thoughts and best practices. It requires an effective network of professionals who have the experience, knowledge,  information, and solutions you need. At the 2018 Continuity Insights Management Conference, you’ll have opportunities to learn, network, and engage in ways that will help propel your career forward and inspire you to strive for creating an even more resilient organization.e understand the budgetary challenges facing organizations today and have created a letter to give to your supervisor along with more information about the 2018 conference.

Click here to download this file to use as a guide in creating your own justification letter.

Keynote Speaker Announced for the 2018 Continuity Insights Management Conference

Don’t Talk to the Media Until…
Being an Effective Spokesperson in Today’s Digital Age
Gerard Braud, CSP, Fellow IEC, Braud Communications
In Gerard Braud’s keynote session you will explore why speed is critical in both your event response and your communications response. In this digital age, the story about your response can easily get hijacked by others, hastening the need for your organization to issue a statement to all audiences, including the media.

If you’ve ever been in the spokesperson role, you may wonder why you get taken out of context or why your best stuff gets left on the cutting room floor. Braud will unlock his vault of secrets to help you be better prepared to today’s communications realities.

Braud is an international crisis communications expert, coach, trainer, and author, who has worked with organizations on five continents. Known as the guy to call when “it” hits the fan, he is widely regarded as an expert in crisis communications and media issues.

Braud has been active in the field of communications since 1979. For 15 years, he worked in print, radio and television as a front line journalist, on the scene of every type of disaster imaginable. His reports have been seen around the world on NBC, CBS, CNN, The BBC, and The Weather Channel. Since 1994 he has specialized in helping organizations communicate more effectively through media training, crisis communications plans, and employee-manager training.

Agenda | Meet the Speakers | Register | Additional Education | Special Events | Travel Information | Exhibiting | Sponsors


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16th Annual Continuity Insights Management Conference

Hyatt Regency Minneapolis April 23, 2018 - April 25, 2018

Download the 2018 Continuity Insights Management Conference Agenda-at-a-Glance itinerary planner to build your personalized curriculum.
Download the 2018 Continuity Insights Management Conference Program.

The FINAL 2018 Continuity Insights Management Conference Program follows below. 

Sunday, April 22, 2018

Pre-Conference Sessions (optional) Times Vary

3:00 p.m. – 5:00 p.m.  Registration Open
5:00 p.m. – 6:00 p.m.  The Business Continuity Institute
“Get Certified!” Welcome Reception

Monday, April 23, 2018

7:00 a.m. – 5:00 p.m.  Registration Open
7:00 a.m. – 8:00 a.m.  BREAKFAST
8:00 a.m. – 9:30 a.m.
Gerard Braud, CSP, Fellow IEC, Founder, Braud Communications
9:30 a.m. – 9:45 a.m.  Break
9:45 a.m. – 10:45 a.m.  Breakout Sessions
Tom Serio
Michael Jennings, Director of Consulting Services, Resiliam
Chris Wright, President, Business & Industry Council for Emergency Planning & Preparedness (BICEPP)
Thomas Boehling, Director, IS Resilience & Recovery (R2), Providence St. Joseph’s Health
Phil Lambert, Founder, Ripcord Solutions
Judy Analco, Principal Consultant, ERM
10:45 a.m. – 11:00 a.m.  Break
11:00 a.m. – 12:00 p.m.  Breakout Sessions
Robin Martin, Second Vice President – Risk Management, Ameritas
Daniel Graff-Radford, Chief Product Officer, OnSolve
Chris Wright, President, Business & Industry Council for Emergency Planning & Preparedness (BICEPP)
E1 – IT DR Program Improvements; Working with Improved Technologies and the People Who Know Them Best

Dean Matsuno, Director, Business Continuity Management for Investment Division and Corporate Division, and Stephen Pickford, Global Disaster Recovery Manager, Manulife Financial Corporation
Lance Stange, Vice President, Virtual Corporation, and Stacy Hudson, BC Program Manager, Toyota
John Jackson, Executive Vice President, Fusion Risk Management, Moderator (panel TBA)
12:00 p.m. – 1:00 p.m.  LUNCH
1:00 p.m. – 2:15 p.m.  Breakout Sessions
Michael Keating, VP, Business Continuity Management, RGA Reinsurance Company
Andy Waples, Director of Infrastructure Services, and Maya Calabrese, Senior BC Analyst, Eaton Vance Management
Heather Merchan, Frank Lady, Lori Norman, and Margaret Millett, BCI US Chapter Board
David Nolan, CEO, Fusion Risk Management
Christopher Duffy, Vice President & Chief Innovation Officer, Strategic BCP
Dennis Wenk, Global Advisory Consulting Director, Continuity & Resiliency
2:15 p.m. – 2:30 p.m.  Break
2:30 p.m. – 3:45 p.m.  Breakout Sessions
Lisa Trousdale, Global Business Continuity Leader, EY
Courtenay Enright, Vice President, Business Continuity, Worldpay
Howard Mannella, Managing Principal, Alternative Resiliency Services Corp.
Michael Herrera, CEO, MHA Consulting
Frank Shultz, Managing Director, BC in the Cloud, and Derek Uzzle, Sr. Solutions Architect, Alert Logic
Mike Janko, Director, Global Business Continuity,The Goodyear Tire & Rubber, and Chris Summerrow, Director, Insider Threat Management, UPS
3:45 p.m. – 4:00 p.m.  Break
4:00 p.m. – 5:00 p.m.  Breakout Sessions
Blaise D’Ambrosio, Global Business Continuity Manager, T. Rowe Price
Lynnda Nelson, President, ICOR
Brandon Tanner, Senior Manager, Rentsys Recovery Services, and Rick Phillips, Stickley on Security
Imad Mouline, CTO, Everbridge
C6 – Documenting an Exercise            
Monica Goldstein, CEO, RecoveryPlanner
Mark Carroll, Income Research, Moderator (Panel TBA)
5:00 p.m. – 6:30 p.m.  Exhibit Hall Opening Reception

Tuesday, April 24, 2018 

7:00 a.m. – 8:00 a.m.  BREAKFAST
8:00 a.m. – 9:30 a.m.  Plenary Session
Dr. Nader Mehravari, Chief Scientist, and David White, Founder and Chief Operating Officer, Axio
9:30 a.m. – 9:45 a.m.  Break
9:45 a.m. – 11:00 a.m.  Breakout Sessions
Don Hall, MBCP, CBCLA, ARMP, Cisco Services Business Continuity Program Manager, Cisco Systems, Inc.
Paul Arbet, Manager Business Continuity, CBCP, MBA, and Jeffrey Gilbert, Chief Security Officer, Turner
David Lindstedt, Founder, Readiness Analytics
Tejas Katwala, CEO & Co-Founder, Continuity Logic
Grace Burley, Managing Partner, Strategic Crisis Advisors
Jeremy Gudgeon, CBCP, Senior Business Continuity Analyst, Vanguard, Moderator
Panelists: Vanessa Vaughn, Asfalis; Larissa Paschyn, Amgen; Michael Bratton, Avalution
11:00 a.m. – 2:00 p.m.  EXHIBIT HALL & LUNCH
11:15 a.m. – 12:00 p.m.  Vendor Demonstrations
1:00 p.m. – 1:45 p.m.  Vendor Demonstrations
2:00 p.m. – 3:15 p.m.  Breakout Sessions
Christopher Sarcletti, Specialist, Enterprise BCM, BMO Harris Bank, and Eric Thompson, CEO, Crisis Guardian
Leah Sawyer, Business Continuity Manager, Staples Inc., and Christopher Britton, RockDove Solutions
Rob Giffin, CBCP, CISA, Co-founder and President, Avalution Consulting
Tim Mathews, DSc, MBA, MBCI, Executive Director, Enterprise Resilience, ETS, and Scott Teel, Senior Director of Communications, Agility Recovery
David Sarabacha, Deloitte
Veronica Genao, Veoci
3:15 p.m. – 3:30 p.m.  Break
3:30 p.m. – 4:30 p.m.  Breakout Sessions
Nick Ferraro, Principal Business Continuity Consultant, and Aaron Callaway, Managing Director, Fairchild Resiliency Systems
Dan Schreiter, ABCP, PHR, SHRM-CP, Business Continuity Manager, Kwik Trip, Inc.
Matt DeFrain, Cyber/Business Resilience, KPMG
Charlie Brown, Director of Enterprise Risk Management, Primary Residential Mortgage, Inc.
Cynthia Simeone, Corporate Director, Business Resilience Officer, Excellus Blue Cross Blue Shield
Karen Lowham, Head of Global Disaster Recovery Program, eBay, and Timothe Graziani, Business Continuity Manager, Banco Popular Dominicano
6:00 p.m. – 9:00 p.m.  Special Evening Reception

Wednesday, April 25, 2018 

7:30 a.m. – 9:00 a.m.  BREAKFAST
8:00 a.m. – 8:45 a.m.  Vendor Demonstrations
8:45 a.m. – 9:00 a.m.  Break
9:00 a.m. – 10:00 a.m.  Breakout Sessions
Mark Armour, Director Global Business Continuity, Brink’s Inc.
Beverly Schulz, CBCP, Director, RJF Operational Risk Management, Raymond James Financial
Kathy Lee Patterson, Business Continuity Manager, and Hannah Zimmerman, Business Continuity Analyst, Independence Blue Cross
Peter Steinfeld, Director of Sales, AlertMedia
Michael Harding, BCM Program Lead, Automotive Resources International (ARI)
Frank Leonetti, FBCI/CBCP, CEO, NorthStar Advisory Services, LLC
10:00 a.m. – 10:15 a.m.  Break
10:15 a.m. – 11:15 p.m.  Breakout Sessions
Joel Navarro, Global Manager, Business Continuity, Mary Kay Inc.
Larry Heck, Disaster Recovery Manager, Weill Cornell Medical College
Kathleen Lucey, FBCI, President, Montague Risk Management
William C. Hord, VP – ERM Services, Quantivate
Greg Holdburg, CBCLA, CRM, MRP, Manager, Global BC/DR, First Advantage
Suzanne Bernier, CEM, CBCP, MBCI – President, SB Crisis Consulting
11:15 p.m. – 1:00 p.m.  EXHIBIT HALL & LUNCH
1:00 p.m. – 2:00 p.m.  Breakout Sessions
Joni McLean, Manager, Nationwide
Reta Setrak, MBCP MBCI, Senior Manager, Business Continuity Management, Canada Pension Plan Investment Board
Rod Crowder, CEO, OpsCentre
Frank Russo, Executive Vice President, Procor Solutions + Consulting
Brian Calabrese
Laura A. Mosley, Business Continuity Program Manager, Southern Glazers Wine & Spirits
2:00 p.m. – 2:15 p.m.  Break
2:15 p.m. – 3:15 p.m.  Plenary Session
Tom Veivia, FBI Special Agent (Retired)

Thursday, April 26, 2018 – Friday, April 27, 2018 

 Post-Conference Sessions (optional) Times Vary
Download the 2018 Continuity Insights Management Conference Agenda-at-a-Glance itinerary planner to build your personalized curriculum.

Meet the Speakers

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16th Annual Continuity Insights Management Conference

Hyatt Regency Minneapolis April 23, 2018 - April 25, 2018

Additional Education

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16th Annual Continuity Insights Management Conference

Hyatt Regency Minneapolis April 23, 2018 - April 25, 2018


Sunday, April 22, 2018, 8:00 a.m. to 5:00 p.m. (full-day workshop)
Registration Fee: $495
Presented by Robert C. Chandler, Ph.D. 
Sunday, April 22, 2018, 1:00 p.m. to 5:00 p.m. (half-day course)
Registration Fee: $350
Presented by Gerard Braud, CSP, Fellow IEC 
Sunday, April 22, 2018, 1:30 p.m. to 5:00 p.m. (half-day course)
Registration Fee: $350
Presented by Ted Brown, President and CEO of KETCHConsulting 


Wednesday, April 26, 2018, 3:30 p.m. to 5:30 p.m., Thursday and Friday, April 26-27, 2018, 8:30 p.m. to 5:00 p.m., and Saturday, April 28, 2018, 8:30 a.m. to 12:00 p.m. (three-plus day course)
Registration Fee: $2,156
Presented by Kathleen Lucey 
Thursday, April 26, 2018, 8:30 a.m. to 4:30 p.m.
Registration Fee: $775
Presented by Dr. David Lindstedt and Mark Armour 
Thursday, April 26, 2018, 8:00 a.m. to 4:30 p.m., and, Friday, April 27, 2018, 8:30 a.m. to 12:00 p.m. (two-day course)
Registration Fee: $995
Presented by ICOR. For more information regarding this course contact ICOR at:
Phone: 1-866-765-8321 or +1-630-705-0910

Special Events

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16th Annual Continuity Insights Management Conference

Hyatt Regency Minneapolis April 23, 2018 - April 25, 2018

“Get Certified!” Welcome Reception

Sponsored by:

All conference attendees are invited to attend the Business Continuity Institute’s “Get Certified!” Welcome Reception and enjoy some informal networking, relationship-building, cocktails, and light fare in a relaxed atmosphere on Sunday evening as you ease into three full days of education, inspiration, and information exchange.
Join us on Sunday, April 22, 2018, from 5:00 p.m. to 6:00 p.m. 

Travel Information

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16th Annual Continuity Insights Management Conference

Hyatt Regency Minneapolis April 23, 2018 - April 25, 2018

Miami is the site of the 16th Annual Continuity Insights Management Conference. The Hilton Miami Downtown hotel will be the host venue of the event. Continuity Insights has secured a special conference rate for attendees wishing to book their stay at the Hilton, $209/night single/double. To reserve your room, CLICK HERE.
1601 Biscayne Blvd
Miami FL 33132
The Hilton Miami Downtown is a first-class leisure facility with stunning panoramic views of Biscayne Bay. Discover miles of white sandy beaches and South Beach entertainment just minutes away. The hotel is conveniently located only a 15-minute drive from Miami International Airport (MIA) and five minutes from the Port of Miami.
Due to a sold-out situation at the Hilton, Continuity Insights has secured an additional block of hotel rooms at the Marriott hotel, located directly behind the Hilton Miami Downtown.  To book rooms at the Marriott at the conference rate, CLICK HERE.
1633 North Bayshore Drive
 Miami, FL 33132

Directions to the Hilton Miami Downtown

From Miami International Airport
Exit airport to FL 836 East – Downtown. Merge I-395 East. Exit to US-1 Biscayne Blvd. Follow signs, turn left US-1 Biscayne Blvd. The hotel will be on the right just north of 15th St.
Distance from Hotel: 5 miles
Drive Time: 15 minutes
Type of Transportion (typical minimum charge)
Limousine: $125
Super Shuttle: $16.00
Rental Car: Rates vary by company
Taxi: $25

From Fort Lauderdale/Hollywood International Airport
Exit airport, merge I-95 South. I-395, Exit 2D, on left to US-1 Biscayne Blvd. Left -US-1 Biscayne Blvd. Hotel is on right north of 15th St.
Distance from Hotel: 24 miles
Drive Time: 40 minutes
Type of Transportion (typical minimum charge)
Limousine: $175
Rental Car: Rates vary by company
Taxi: $85

Read more about Miami below:
Miami is often said to offer something for everyone. The trendy nightlife of South Beach or the Art Deco district. The bustle of Calle Ocho and the high energy of Little Havana. The plush hotels of Miami Beach and the historic hideaways of Coral Gables. Seemingly endless shopping opportunities in modern, sprawling malls and the quiet, personal attention offered by the family-owned shops of Coconut Grove and many other corners of the region. The lures of deep-sea fishing and golf and tennis. Miami’s major league football, basketball, hockey, and baseball. Art festivals and outdoor food and wine extravaganzas. An international airport and the world’s busiest cruise port. The Miami area offers all of this – and so much more.
Average Weather
April: Min 68󠇀oF/Max 84oF
Miami Beach Information
The Miami Beach information app zooms into the oceanfront city and allows you to grab the scoop on the Art Deco District, Lincoln Road, and of course, the beach. Cost: Free
Miami International Airport: MIA
Miami International Airport has a simple free mobile app to help passengers navigate the 7.5 million square feet of terminal space, retail outlets, F&B concessions and ground transportation options. The user-friendly guide to information about airport parking, ground transportation, dining, shopping, flights and more puts all Miami has to offer at your fingertips.
Cost: Free
The newly launched Localeur is a great resource for those who want a truly local experience in Miami. With recommendations and roundups compiled by a panel of savvy locals, Localeur will give you a true insider perspective into Miami.
Cost: Free
Tropical Everglades Visitors Guide
Easily locate South Florida’s best Attractions, Shopping, Restaurants and National Parks.. From thrilling air boat rides, to the peaceful tranquility of the ocean, the South Florida Visitor Guide app highlights a destination that will appeal to the whole family.
Cost: Free
Miami Map and Walk
The Miami Map and Walk app is ideal for the history junky in the group. Select a particular region of Miami and trace your steps from one landmark to the next. Each location features images and historical facts.
Cost: Free
Miami Beach Lincoln Road Mall Guide
Considered one of Miami Beach’s most iconic shopping meccas, Lincoln Road attracts foodies, fashionistas, art aficionados, and culture vultures.
Cost: $1.99
Miami Cheap Eats and Street Food
The street food craze has taken Miami by storm, and this app gives the scoop on all things delicious and affordable. Whether in Wynwood or Little Havana, Bal Harbour or Coral Gables, the app provides detailed listings complete with images of often-ordered dishes, pricing and snappy reviews. Take advantage of it when you’re on the hunt for authentic grub that won’t cost a fortune.
Cost: $1.99


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16th Annual Continuity Insights Management Conference

Hyatt Regency Minneapolis April 23, 2018 - April 25, 2018

The Continuity Insights Management Conference is the premiere event for the true decision-makers for business continuity initiatives. These influential managers and executives have the authority to invest in the products and services that ensure the integrity, availability, resilience, and security of their organizations.

2018 Sponsors and Exhibitors

Here’s Who Attends the Continuity Insights Management Conferences

• Banking/Financial: 18.20%
• Manufacturing – Computer-related: 3.66%
• Manufacturing – Other: 9.81%
• Insurance: 6.33%
• Healthcare: 7.21%
• Professional Services/Consulting: 7.21%
• IT/Data Services: 10.20%
• Telecommunications/Utilities: 2.97%
• Government (Federal, State, Local, Military): 6.63%
• Wholesale/Retail: 9.37%
• Education: 3.57%
• Communications/Media: 2.56%
• Transportation: 3.44%
• Legal/Real Estate: 1.19%
• Other: 7.65%
Job Function
• Corporate/Executive Management: 52.36%
• Financial Management: 2.96%
• IT/IS Management: 11.95%
• Internet/Interactive/New Media: 3.21%
• Risk Management: 5.32%
• Security/Safety: 3.34%
• Emergency Management: 4.56%
• Legal/Human Resources: 1.23%
• Operations/Manufacturing: 2.32%
• Planner/Coordinator: 4.77%
• Consultant/Analyst: 5.15%
• Other: 2.83%
Past Exhibitors Have Included: 
AccuWeather Enterprise Solutions Continuity Logic Globafone Never Fail Simpler Life Emergency Provisions
Agility Recovery COOP Systems Global Alert Link Nexis Preparedness Systems Specialized Data Systems
Airbus Crisis Management International Globalstar, LLC NEDRIX SRA International
Alert Media Dell Computer Corp Hewlett-Packard nScaled SRI Quality System Registrar
ANAB Deloitte HipLink Software Orion Registrar, Inc. Stephenson Disaster Management Institute
AQS Management Delta Computer Group IBM Corporation Paradigm Solutions International Strategic BCP
ASIS Derdack GmbH ImagIT Preparis Strategic Crisis Advisors
Association of Continuity Professionals DHS Impact Weather PriceWaterhouse Strohl Systems
Avalution Consulting Dialogic inKumo Protiviti, Inc Sungard Availability Services
Axcient Disaster Resilience Leadership Academy The ICOR Quantivate LLC Symantec
BC in the Cloud Disaster Resource Guide Intertek R3 Continuum TAMP Systems
BC Management Inc. DRI International KETCHConsulting Recovery Planner The Center for Continuity Leadership
BCI USA Chapter Eagle Rock Alliance, Ltd KingsBridge Disaster Recovery Recovery Point Unitrends
BSI Early Alert, Inc. KPMG LLP Relion Venyu
Business Continuity Institute eBRP Lootok Rentsys Recovery Services Veritas
Business Continuity Services, Inc. Emergency Communications Network Mail + Gard Rescue 42 Veoci
Cassidian Ernst & Young Marsh RES-Q Disaster Recovery Services Verizon Wireless
Cervalis Everbridge MessageOne Ripcord Solutions Virtual Corporation
ClearView Continuity F24 United States Inc. MIR3 Risk Masters International Volo Recovery
CloudVelocity Fairchild Consulting MissionMode Solutions Riskpulse Weather Decision Technologies
Continuity Centers Fusion Risk Management Monarch Business Resiliency
RockDove Solutions, Inc. Wellspring Info, Inc
Continuity Housing Generac Power Systems National Quality Assurance Secure 360 XMATTERS
Download the 2018 Continuity Insights Management Conference Exhibitor Kit.



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16th Annual Continuity Insights Management Conference

Hyatt Regency Minneapolis April 23, 2018 - April 25, 2018